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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
May 22, 2013 - support
– Worried about their ability to take care of themselves
or the patient
– Hesitant to ask questions … May prioritize functioning and quality of life
(e.g., activities and diet)
• May not know all the questions … patient
– Let the patient and family know that they can use the
white board in the room to write questions … be sure you explained
things well
• Tips for teach back:
– Start slowly
– Do not ask yes or no questions … • For questions or more information
– [Insert name, phone number, and email]
32 Strategy 4: IDEAL
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healthcare411.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
August 01, 2023 - The group time can be used to answer questions or on nondidactic group exercises or discussions.
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healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
August 01, 2023 - The group time can be used to answer questions or on nondidactic group exercises or discussions.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
November 02, 2018 - When you teach, you should discuss these same questions with your participants after they have viewed … When you teach, discuss these questions with your participants
Module 7: Putting It All Together
‹# … When you teach, facilitate a discussion of these same questions with your participants. … Select here to download and print the TeamSTEPPS Implementation Worksheet and answer the questions. … If you have questions, remember to select the question button to ask via email.
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healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
February 01, 2021 - Know Your Options Poster ( PDF , 317 KB)
The "Know Your Options" poster highlights three must-ask questions … Frequently asked questions related to the workshop.
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healthcare411.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - For Patients
Asking questions and talking builds trust and leads to better results, quality, safety … Before a Medical Visit
Questions Are the Answer
Patients can use this list of questions to take active … Do You Know The Right Questions To Ask? … My Questions for This Visit
Patients use this to write down their top three questions to ask during … Be Safe
This guide answers common questions about getting and taking medicines and has handy forms that
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healthcare411.ahrq.gov/teamstepps-program/resources/additional/index.html
September 01, 2023 - Good Teamwork in Office-Based Care
Good teamwork helps office staff get to the bottom of questions without
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healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
August 01, 2023 - The group time can be used to answer questions or on nondidactic group exercises or discussions.
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healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
February 01, 2024 - returned, use Slide 3, “Situation Monitoring Exercise: Discuss Rebuilding Your Tower” to discuss the questions … Small Group Discussion,” is displayed, give the teams 5 minutes to address the three process discussion questions … Then lead the group discussion to get responses to the questions. … the discussion of situation monitoring by asking the groups to return to the Worksheet and answer the questions
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healthcare411.ahrq.gov/news/newsroom/case-studies/cquips0704.html
October 01, 2014 - "I believe the survey questions really opened students' eyes as to what a 'culture of safety' is all … "The survey questions serve as great examples for students. … Although the survey was geared toward hospitals, most of the questions are relevant even for the community
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healthcare411.ahrq.gov/health-literacy/improve/precautions/tool10.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions .
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healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html
July 01, 2023 - Do the situation monitoring exercise and discuss what was learned using the questions on Slide 3 in the
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healthcare411.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
October 01, 2021 - often leave their provider’s office without understanding what they’ve been told or with unanswered questions … The Question Builder —lets people create a list of questions that they can take to medical appointments
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/introtsoffice.pdf
January 01, 2018 - bcraft@reingold.com
mailto:richard.ricciardi@ahrq.hhs.gov
TEAMSTEPPS 05.2Mod 1 05.2 Page 2Slide 2
Questions … via Email Yes Yes
Access "Frequently Asked Questions" Yes Yes
TEAMSTEPPS 05.2Mod 1 05.2 Page 9Slide … re TeamSTEPPS for Office-Based Care:
OBC-Questions@tslms.org
Register on the site: www.tslms.org … AHRQ’s TeamSTEPPS LinkedIn page:
https://www.linkedin.com/showcase/ahrq-teamstepps/
mailto:OBC-Questions … www.linkedin.com/showcase/ahrq-teamstepps/
Introducing TeamSTEPPS® for �Office-Based Care Online
Questions
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
May 01, 2023 - information
y Verbal communication of information
y Acknowledgment by receiver
y Opportunity to ask questions … y Plan for what might happen
Synthesis by Receiver
y Receiver summarizes what was heard
y Asks questions
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healthcare411.ahrq.gov/patient-safety/reports/engage/choosing.html
April 01, 2018 - their appointment, they can write down what they would like to discuss during the office visit: their questions … It encourages patients to prepare for their appointment, to speak up, and to ask questions. … Select Be Prepared if you want to ensure that your patients ask you any questions they have and communicate
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Please tell us what you want and need, ask questions, and share any concerns you have about your health … Please feel free to write notes, questions, or concerns on the white board. Here is the pen.” … React positively when people ask questions, volunteer information, share concerns, or want to take part … “What questions do you have?”
Try to see the experience through the patient’s and family’s eyes. … This can lead to questions, concerns, or anxieties.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
December 01, 2005 - It's always important to leave enough time for questions and answers, and answer questions completely … So take a few minutes to answer the following questions. … So again, those questions are have you used SBAR in your institution? If so, how was it used? … Think about how you would answer these questions as you watch the video. … It includes the opportunity to ask questions and clarify, as well as confirm.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
March 28, 2006 - question to the TeamSTEPPS experts, or select the FAQ button to get help and view frequently asked questions … form the class into teams of two to three individuals and assign each group three to four discussion questions … Leaders must create a compelling vision, one that answers the questions, what do we want to achieve? … Take five minutes for yourselves now, and think through and write down your answers to the following questions … When you teach, use these questions as well as those found on Page 14 of the Instructor Guide to facilitate
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healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
June 01, 2023 - on
Plan for what might happen
Synthesis by Receiver
Receiver summarizes what was heard
Asks questions