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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Chose key concepts like:
Asking questions (e.g., It's OK to Ask [PDF, 102 KB]). … about this tool from the Health Literacy Patient Feedback Questions .
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
January 01, 2010 - Seldom ask questions
Questions are basic in nature
Difficulty explaining medical concerns or
how to … Slide 17
What questions do you have? … Effectively solicit questions
5. … Effectively Solicit Questions
Don’t say:
Do you have any questions?
Any questions? … or
• “Any questions?”
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7a.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13b.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3a.html
July 01, 2018 - Encourage Questions
Patients can feel ashamed to ask questions and often are not even sure what questions … to answer questions. … Questions will often emerge if you let patients talk. … Do not just ask, "Do you have any questions?" … Building a list of personalized questions can empower patients to ask the questions that will elicit
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool23a.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Please answer these questions about the how our practice talks to patients about the cost of care. … ☐ Yes ☐ No
Do you think patients know that they can get their questions about costs answered?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool18a.html
September 01, 2020 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
January 01, 2010 - Seldom ask questions
Questions are basic in nature
Difficulty explaining medical concerns or
how to … Slide 17
What questions do you have? … Effectively solicit questions
5. … Effectively Solicit Questions
Don’t say:
Do you have any questions?
Any questions? … or
• “Any questions?”
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool14.html
April 01, 2024 - The key to encouraging questions is letting patients know you expect and really want them to ask questions … "
— Bill Lee
Action
Invite questions.
Ask "What questions do you have?" … What questions can I answer for you?” … "Many people have questions. I’d like to hear what questions you have." … Use body language to invite questions.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3a.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool8a.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool16c.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool20a.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool17c.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool12.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … This can allow you to emphasize the importance of the materials, review any questions patients may have … If you use the Patient Portal Feedback Form , check how patients answered questions #8 and #9. … about this tool from the Health Literacy Patient Feedback Questions .
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool11f.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … If you have questions before your appointment, please call my assistant [name] at [phone number].
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
August 01, 2023 - The group time can be used to answer questions or on nondidactic group exercises or discussions.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool4b.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … I used open-ended questions to encourage the patient and companions to participate in the conversation … I created the expectation that I wanted the patient and companions to ask questions (e.g., asking "What … questions do you have?").
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool4c.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … This clinician used open-ended questions to encourage the patient and companions to participate in the … This clinician created the expectation that they wanted the patient and companions to ask questions ( … e.g., asking “What questions do you have?”).
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/appx.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … [ Word: Health Literacy Patient Feedback Questions (27 KB) ] Sample Cover Letter [ Word: Sample