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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - I didn't ask all the right questions. … But I still had lots of questions. … Use non-shaming, open-ended questions. … Wait until they get their questions out rather than trying to anticipate questions. … What other questions do you have?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pptx
April 04, 2018 - beneficial and efficient to use the last couple of minutes of the visit to perform teach-back to identify questions … Number of followup questions
Quality outcome measure
Satisfaction
Reported use
By clinicians
From patients … We will use several measures to evaluate effectiveness:
How many followup questions (calls and emails
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - I didn’t ask all the right questions. … But I still had lots of questions. … • Use non-shaming, open-ended questions. … Wait until they get their questions out rather than trying
to anticipate questions. … What other questions do you have?
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool4.html
April 01, 2024 - Ask open-ended questions. … Pay attention, ask clarifying questions, and be responsive to the issues they raise and questions they … Encourage questions. … know you want to hear their questions. … about this tool from the Health Literacy Patient Feedback Questions .
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
April 13, 2018 - Provide enough time to
answer questions and discuss any concerns.
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - Ask open-ended questions that start with "what" or "how," and avoid questions that result in "yes" and … For example, say, "What questions do you have today?" … instead of "Do you have any questions today?" … Questions—such as, "What do you think caused the problem?" … In some cultures, it is not polite to ask questions.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Refer to the Questions for Discussion and Moderator's Guide for guidance on running the session.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool4a.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Use open-ended questions to invite participation.
Ask, “What questions do you have?”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - This process will include at least one meeting to discuss
concerns and questions with the patient, family … • Ask open-ended questions to elicit questions
and concerns … Let the patient and family know that they can
use the white board in the room to write
questions … Make sure to
ask if they have questions or concerns other
than those listed. … Discussed family
questions
Reviewed discharge
instructions as needed
Used Teach Back
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - This process will include at least one meeting to discuss concerns and questions with the patient, family … Invite the patient and family to use the white board in their room to write questions or concerns
Ask … open-ended questions to elicit questions and concerns. … Make sure to ask if they have questions or concerns other than those listed. … Discussed family questions
Reviewed discharge instructions as needed
Used Teach Back
Offered to
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3b.html
March 01, 2024 - Health Literacy
Health Literacy Improvement Tools
Health Literacy Video: Questions … for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … What surprised you about their attitudes, concerns, or questions? … Questions for 5 Things to Know About Health Literacy
Did the video change how you think of health literacy
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/guide/train2.html
September 01, 2020 - Let's pause to check in and find out what questions you have so far... … can enhance patients' comfort level in asking questions. … "Any questions?" … Open the door for them by effectively soliciting patient questions. … Ask, "What questions do you have?"
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
January 01, 2010 - Seldom ask questions
Questions are basic in nature
Difficulty explaining medical concerns or how to … What questions do you have? … Effectively Solicit Questions
Don’t say:
Do you have any questions?
Any questions? … or
“Any questions?” … Ask, “What questions do you have?”
5.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/quick.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … In addition, phone calls should encourage questions, such as asking, "What questions can I answer for … Let patients know they can call with questions. … about this tool from the Health Literacy Patient Feedback Questions .
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
April 01, 2018 - at the end of the visit, ‘door
knob questions.’ … You can
ask more specific questions.” … Frequently Asked Questions
A Frequently Asked Questions (FAQ) web page has been established to aid primary … Provide enough time to answer questions and discuss any
concerns. … Provide enough time to
answer questions and discuss any concerns.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/list.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Tool 13: Welcome Patients
It’s OK to Ask
National Health Service, Scotland
Tool 14: Encourage Questions
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool21.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions .
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool17e.html
March 01, 2024 - Your provider will not even know you helped us by answering these questions. … You do not have to answer the questions. … If you are willing to help us, please answer these questions about the care you have received from our … If you have any questions, please call [CONTACT NAME] at [(XXX) XXX-XXXX]. … You can also email questions to [EMAIL].
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ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/healthlit-guide_3.pdf
January 01, 2015 - Ask all your patients “What questions do you have?”
during every visit. … ■ Often times the same questions are asked on multiple forms. … Tips for Launching a Campaign to Encourage Questions
■ While encouraging questions is something individual … • Refer patients to “Questions to ask Your Doctor” or “Questions to Ask During Your Appointment” … from AHRQ’s Questions Are the Answer campaign.