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101. Improving Your Laboratory Testing Process Toolkit (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
     December 01, 2017 - o A process for updating and informing staff of changes in office procedures. … Everyone in this office has read and follows the testing procedures. 8. … After a patient has a test ordered or performed, but before the results are back. 2. … • The teach-back method in which a patient repeats what they have been told has been shown to enhance … Route back to ordering provider. Closed-loop communication.

102. With TeamSTEPPS 3.0, AHRQ Refreshes a Landmark Patient Safety Training Curriculum | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/news/blog/ahrqviews/teamstepps-30.html
     September 01, 2023 - The curriculum also offers new engagement methods, such as patient videos , simulation training , and … https://www.ahrq.gov/news/blog/ahrqviews/teamstepps-30.html   Back to

103. Module 1: Overview - Facilitator Notes | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/overview-fac-notes.html
     June 01, 2017 - At the same time, the diversity and complexity of procedures continues to increase. … But few studies provide practical guidance or specific methods for sustaining changes. … Examples include safe surgery checklists, infection control procedures, and role-based standard work … Moving to the bottom center: Problem solving methods are key for identifying and addressing problems … ambulatory-surgery/sections/sustainability/management/overview-fac-notes.html   Back

104. Compendium of U.S. Health Systems, 2022, Hospital Linkage File, Technical Documentation (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2022-hospital-linkage-techdoc-021224.pdf
     January 01, 2022 - An overview of the data collection methods for the OneKey and AHA data can be found in the Compendium … When using the linkage file, users should bear in mind a few caveats and limitations to the current methods … characterization of hospitals and their linkages to systems (for example, they use different data collection methods … of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

105. Ambulatory Care | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - The toolkit includes four instructional modules that a facilitator can use to teach dialysis center team … ASCs can use the toolkit to apply the principles and methods of AHRQ's Comprehensive Unit-based Safety … https://www.ahrq.gov/patient-safety/settings/ambulatory/tools.html   Back

106. Introduction | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/ncepcr/research-transform-primary-care/transform/final-impact/intro.html
     October 01, 2015 - Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants: A Synthesis Report Introduction Methods … research-transform-primary-care/transform/final-impact/intro.html   Back

107. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
     July 01, 2018 - The organization selects a suitable method that enables health care staff members to directly request … could include: Transferring the patient to another critical care unit (e.g., ICU or CCU) A handoff back … Devise contingencies for a handoff back to the general care area (i.e., keeping the patient in current … Return to Top Let's look back at our example Let's Look Back at Our Example (8 min., 23 sec.) … https://www.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html   Back

108. Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
     September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … Consider developing other methods of identifying errors outside of standard reporting, such as audio-recorded … Provide patients with written materials, such as informed consent forms or procedure instructions, in … Use "teach-back" to confirm patient understanding. … Using "teach-back" is an effective strategy to confirm patients' comprehension of care processes, particularly

109. Improving Patient Safety Systems for Patients With Limited English Proficiency | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/index.html
     September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … www.ahrq.gov/health-literacy/professional-training/lepguide/index.html   Back

110. Hospital Resources | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/hospital/resource/about.html
     December 01, 2017 - This report presents the purpose, methods, and results of an environmental scan on existing literature … AHRQ has developed two interactive training modules that teach clear, comprehensive, engaging communication … www.ahrq.gov/patient-safety/settings/hospital/resource/about.html   Back

111. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
     December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … action practices, (3) formal and informal leader actions and expectations, (4) teamwork processes (e.g., back-up … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … Slide 25 Back to the Surgeon Why is the surgeon opposed to the new protocol? … cauti-tools/archived-webinars/leveraging-cultural-change-slides.html   Back

112. Appendix F: PowerPoint Presentation: Executive Summary | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/app-f.html
     September 01, 2020 - due to LEP patients' greater difficulty understanding instructions including how to prepare for a procedure … Ineffective or improper use of medications or serious medication errors Improper preparation for tests and procedures … constitutes a patient safety event (including near-misses) and how to report them, and consider other methods … Require presence of qualified interpreters Provide translated materials in preferred language Use "teach … back" to confirm patient understanding Slide 20.

113. Error Disclosure Training and Organizational Culture | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/reports/liability/etchegaray.html
     August 01, 2017 - Methods. … Methods Participants We sent surveys to all clinical faculty from six health institutions (four medical … https://www.ahrq.gov/patient-safety/reports/liability/etchegaray.html   Back

114. Appendix D: Methods | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html
     September 01, 2020 - Home Health Literacy Professional Education and Training Appendix D: Methods … Improving Patient Safety Systems for Patients With Limited English Proficiency Appendix D: Methods … Safety Appendix F: PowerPoint Presentation: Executive Summary We used a robust mixed-methods … We extracted, summarized, and tabulated the design, research methods, and findings of each article. … www.ahrq.gov/health-literacy/professional-training/lepguide/app-d.html   Back

115. Navigating Hierarchy in the Clinical Setting: Working and Communicating with Others | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
     December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html   Back

116. Primary Care Practice Facilitation Curriculum Module 2: Practice Facilitation as a Resource for Practice Improvement (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-2-pf-as-a-resource.pdf
     September 01, 2015 - For example, let’s say you are supporting implementation of advanced access (a method of shortening … skills for running effective QI meetings • Teach skills for encouraging culture of continuous QI in … how to collect, analyze, and display data; how to train practices to run effective meetings; how to teach … facilitation is a relatively new approach to supporting practice improvement, its origins can be traced back … The evidence base demonstrating the effectiveness of practice facilitation as a method for improving

117. Training Guide: Using Simulation in TeamSTEPPS Training (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
     February 01, 2011 - Check to ensure the slides can be seen clearly from the back of the room. … Explain that, as a training approach, simulation offers an opportunity to teach and engage health care … (3) It is helpful to break a clinical procedure into chunks and embed a trigger into each of the chunks … or “What methods would you use to obtain the frequency count?” … • [When rolling out this training, add here content objectives related to the procedure that is the

118. Patient Safety Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
     June 01, 2022 - well as across geographic areas, including inpatient mortality for medical conditions and surgical procedures … The toolkit is a general guide to using improvement methods and focuses on the 17 Patient Safety Indicators … video excerpts of 50 actual chest tube insertions to illustrate problems that can occur during the procedure … Medical Association to explain the questions patients should ask their doctors about medicines, tests, procedures … www.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html   Back

119. Section 4: Ways To Approach the Quality Improvement Process (Page 2 of 2) | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
     January 01, 2020 - As you work with any QI method, the key is to carefully choose strategies that have the best chance to … The goal of this project was to apply innovative systems change methods to strengthen FQHC operations … It uses a set of quality management methods and creates a special infrastructure of people within the … Training clinicians and staff in quality improvement methods. Team building. … quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html   Back

120. Health Care Simulation to Advance Safety | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/findings/factsheets/errors-safety/simulproj15/index.html
     August 01, 2018 - A further feature is that difficult elements of a procedure or protocol can be selectively practiced … settings, a high performance standard might entail performing a complex procedure without a significant … to vary before learners meet the performance standard (e.g., one learner may be able to perform the procedure … Comparison of two standard-setting methods for advanced life support training. … research/findings/factsheets/errors-safety/simulproj15/index.html   Back