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41. Tool: Handoff | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Tools Tool: SBAR Tool: Closed-Loop Communication Tool: Call-Out Tool: Check-Back … (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … Research/Evidence Base Tool: Handoff A handoff is a standardized method … Reflect on your experience: Can you describe an example of the handoff method used in your facility … Is the same handoff method used in every situation, or do they vary?

42. AHRQ's RED Toolkit Helps Lower Readmissions in Dignity Health Hospitals | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201522.html
    August 01, 2015 - For hospital officials, the most helpful aspects of the RED Toolkit have been the teach-back method for … The hospital instituted teach-back, follow-up appointments, patient call-backs, and other aspects of … https://www.ahrq.gov/news/newsroom/case-studies/201522.html   Back to

43. Kripalani 2006 (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/Kripalani_2006.pdf
    January 01, 2006 - The teach-back technique was emphasized as the most effective way to confirm patient understanding.27 … Small group breakout sessions allowed residents to practice the teach-back technique and other recommended … “Teach back and simple language.” … want to make sure I explained everything clearly.”) • Be specific about what the patient should teach-back … with low-literacy patients.4, ��, �5-20, 33 Some of these recommendations, in- cluding use of the teach-back

44. TeamSTEPPS 2.0 Module 8: Change Management
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
    March 28, 2006 - And select the back arrow to go back to the previous slide. … An organization fosters a culture of safety with its practices, processes, and procedures. … Use existing quality improvement methods in your organization to track activities on a daily basis. … Will that method or methods work here? Why or why not? … New approaches and methods become part of a culture when they are effective.

45. Part 1: Use of Adult Education Methods in Teaching PCPF Core Competencies | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/curriculum/part-1.html
    February 01, 2022 - Resources Primary Care Practice Facilitation Curriculum Part 1: Use of Adult Education Methods … Center Primary Care Practice Facilitation Curriculum Part 1: Use of Adult Education Methods … Primary Care Practice Facilitation Curriculum Preface Introduction Part 1: Use of Adult Education Methods … Page originally created September 2021 Internet Citation: Part 1: Use of Adult Education Methods … ncepcr/tools/transform-qi/deliver-facilitation/curriculum/part-1.html   Back

46. Postdisphone (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
    January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve been able to set up the appointment.

47. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
    February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … Category What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve 5 been able to set up the appointment.

48. FileNewTemplate
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
    March 07, 2019 - And practice coaching TeamSTEPPS tools individually using the three I's coaching method. … The coaching methods covered in this toolkit are suggestions. … Different coaching methods can be utilized and combined successfully with different TeamSTEPPS tools. … The coaching methods covered in this toolkit are suggestions; different coaching methods can be utilized … First, it's important to consider the audience when deciding how best to teach and then coach that audience

49. How To Use This Toolkit | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html
    May 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … Your facility can use the materials in each section to teach team members how to apply CUSP to prevent … If your facility is not familiar with the CUSP method, you may want to start with the CUSP toolkit … https://www.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html   Back

50. TeamSTEPPS 2.0 Module 6: Mutual Support
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
    February 09, 2006 - Do you think about helping each other, supporting one another, having your team member's back? … And select the back arrow to go back to the previous slide. 2 The Materials You Will Use When you deliver … conflicts I experienced was when I worked in an environment that lacked updated SOPs or Standard Operating Procedures … interpersonal problem between our members, and it improved by our group getting help and updating the procedures … Can we agree to follow such a procedure if this were to occur again?

51. Guide to Implementing the Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/guide/index.html
    September 01, 2020 -     Tool 3: Raise Awareness Spoken Communication     Tool 4: Communicate Clearly     Tool 5: Use the Teach-Back … Method     Tool 6: Follow Up With Patients     Tool 7: Improve Telephone Access     Tool 8: Conduct … www.ahrq.gov/health-literacy/improve/precautions/guide/index.html   Back

52. Path to Improvement | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/guide/path.html
    September 01, 2020 - Feel free to identify other methods for measuring your progress. … automated phone system) or if they are not familiar with a specific health literacy concept (e.g., teach-back … literacy can instruct staff on specific strategies you want them to implement, such as Tool 5: Use the Teach-Back … Method . … Use medical team meetings, huddles, and other opportunities to teach and reinforce health literacy strategies

53. Process (ppt file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck2/slidedeck2.ppt
    March 01, 2011 - Well, teach-back is used to assess patient understanding. … Teach-back works. … You also need to focus the teach-back on 1 or 2 points. … What are some other ways you can ask for a teach-back? * 4. … Provide an example of the teach-back.

54. Tool: Closed-Loop Communication | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
    May 01, 2023 - Tools Tool: SBAR Tool: Closed-Loop Communication Tool: Call-Out Tool: Check-Back … (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods … including call-outs, check-backs, and teach-back. … www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html   Back

55. University of Texas Health at San Antonio, University Health System Used AHRQ Tools | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201905.html
    September 01, 2019 - The team incorporated plain language, teach-back concepts, and criteria in AHRQ’s Health Literacy Universal … Precautions Toolkit and AHRQ’s Patient Educational Materials Assessment Tool Guide, which is a method … on University Health System’s informed consent process will extend beyond patients undergoing PICC procedures … Plans are underway to use it for seven other procedures. … https://www.ahrq.gov/news/newsroom/case-studies/201905.html   Back to

56. Health Literacy Tools for Providers of Medication Therapy Management | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
    September 01, 2020 - contains 21 tools, including: Conduct Brown Bag Medicine Reviews Communicate Clearly Use the Teach-Back … Method Encourage Questions Address Language Differences Consider Culture, Customs, and Beliefs … www.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html   Back

57. Chapter 3: Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS LEP Module | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
    September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … TeamSTEPPS LEP Module Objectives and Teaching Methods The TeamSTEPPS LEP Module trains interprofessional … Teaching Methods Include: "Train the trainer" module. … - Back, Teach Me Three (questions that guide Teach-Back ), or similar techniques. … www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html   Back

58. How to Use the CUSP Toolkit | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/cusp/toolkit/index.html
    July 01, 2018 - Home Healthcare-Associated Infections Program About the CUSP Method … Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … core CUSP Toolkit is composed of instructional material that a unit leader (facilitator) can use to teach … https://www.ahrq.gov/hai/cusp/toolkit/index.html   Back to Top

59. AHRQ’s RED Toolkit Inspires Improved Patient Discharge at Nacogdoches Memorial Hospital | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201501.html
    March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients … https://www.ahrq.gov/news/newsroom/case-studies/201501.html   Back to

60. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
    August 01, 2023 - In the introduction and each module, we provide advice to instructors on how to teach relevant content … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to … Back to Top Connect With Us Sign up for Email Updates