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21. Advancing Pharmacy Health Literacy Practices through Quality Improvements: Curricular Modules for Faculty (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/pharmlitqi.pdf
    December 01, 2011 - method … • If applicable, teach the teach-back method to pharmacy staff. … Back Method • Health Literacy Universal Precautions Toolkit–Teach-Back Self-Evaluation & Tracking Log … • Teach Back Method Videos (NC Health Literacy) http://www.nchealthliteracy.org/toolkit/tool5A.ppt … We use "teach back" method. 25.0% 75.0% 0.0% 0.0% 0.0% 100.0% 16.

22. Procedure To Create a Medicine List (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-procedure-final508.pdf
    April 04, 2018 - The Patient Information Card also includes an appointment reminder (date/time) on the back. … You can use the teach- back method to confirm patient understanding. … (Guidance on implementing teach- back is available at http://www.ahrq.gov/professionals/quality-patient-safety … /patient- family-engagement/pfeprimarycare/interventions/teach-back.html.) 3. … of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

23. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - Health numeracy reviewed Teach-Back (20 minutes)       Slide 51. Teach-back       Slide 52. … The teach-back technique       Slide 53. … Return to Contents     Introduce the Teach-Back Technique (20 minutes)   Slide 51: Teach-back … method well or not. … group the short video on teach-back.

24. Overcoming Barriers to Medicine Adherence (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-barriers-postcard-final508.pdf
    April 03, 2018 - Explain in plain language how the medicine affects the body and use teach-back to ensure understanding … Use plain language instructions on the prescription so plain language appears on the label; use teach … - back or the Show Me method. … of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

25. Making Informed Consent an Informed Choice: Training for Health Care Professionals Audio Script | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
    September 01, 2020 - Return to Contents Slide 22/Strategy 4: Use Teach-Back (Continued) Why use teach-back? … Document the use of teach-back and the patient's response to teach-back. … questions about teach-back. … Examples that are Not Teach-Back include: Are you clear about the procedure we discussed? … The teach-back method that you learned earlier can help you confirm that your patient understands.

26. Patient Education and Engagement | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/patient-education/index.html
    January 01, 2024 - The PEMAT is a systematic method to evaluate and compare how easy print and audiovisual patient education … Teach-back  is an evidence-based health literacy strategy to ensure that you have explained information … Choice: Training Modules for Health Care Leaders and Professionals --two interactive training modules--teach … These include: Communicate Clearly: Tool #4 Use the Teach-Back Method: Tool #5 Follow Up with Patients … https://www.ahrq.gov/health-literacy/patient-education/index.html   Back

27. TeamSTEPPS Pocket Guide (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
    May 01, 2023 - .........................................................7 Teach-Back .............................. … Teach-Back A method to confirm that the sender has explained information clearly and that patients or … In a teach-back, the sender asks the patient or family member to explain the information they need to … Teach-Back Handoff I-PASS Team Leadership Multi-Team System forPatient Care Effective Team Leadership … Teach-Back Handoff I-PASS Team Leadership Multi-Team System forPatient Care Effective Team Leadership

28. Help Patients Remember How and When to Take Their Medicine: Tool 16 | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool16.html
    February 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Lab Results … Provide pill organizers, and teach patients and caregivers how to fill them using their medicine list … https://www.ahrq.gov/health-literacy/improve/precautions/tool16.html   Back

29. Making Informed Consent an Informed Choice: (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
    January 18, 2017 - Our fourth strategy is to use teach-back, a method for confirming that you explained things clearly. … Slide 22/Strategy 4: Use Teach-Back (Continued) Why use teach-back? … • Document the use of teach-back and the patient’s response to teach-back. … Examples that are Not Teach-Back include: Are you clear about the procedure we discussed? … The teach-back method that you learned earlier can help you confirm that your patient understands.

30. Making Progress on Healthy People 2030 Health Literacy Objectives | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
    October 01, 2021 - Healthcare providers can help the U.S. reach its goal for the first objective by using the teach-back … or show-me methods of confirming understanding. … Asking people to “teach-back” in their own words, or to show via a demonstration (e.g., how they’ll take … Healthcare delivery organizations can promote teach-back by training staff in the method and re-enforcing … /www.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html   Back

31. Table 2: List of Activity Guides and Their Applications in the Curriculum | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/table-2.html
    September 01, 2020 - 12.1; 14.8 Appendix B   Topic 2: Improving Communication in Pharmacy 8 Using and Teaching the Teach … Back Method X     X X 12.1; 14.5; 14.8; Appendix B 9 Identify Commonly Used Terms in … Appendix B   Topic 4: Conducting Health Literacy Quality Improvement 16 Designing a QI Project for Teach-Back … www.ahrq.gov/health-literacy/professional-training/pharmacy/table-2.html   Back

32. Strategies to Improve Communication Between Pharmacists and Patients | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
    September 01, 2020 - Use a "teach back" or "show me" technique to check understanding. … Slide 23 Use a "Teach Back" to Check Understanding This slide has a flow chart showing a circular … cycle of using a "teach back" method to make sure a patient understands a message. … of ways to use "teach back" methods: I want to make sure I explained everything clearly. … Provide an example of teach-back.   Slide 28 What questions do you have?

33. Patient Self-Management & Empowerment | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/guide/selfmgmt.html
    September 01, 2020 - These approaches, when used over time, can teach patients to become more involved in their care. … Clinicians' use of the Teach-Back Method can prompt questions from patients if they don't understanding … Tool 5: Use the Teach-Back Method can help you to ensure that patients understand how to take their … Document your patient's responses to these questions and the methods used to educate and help them manage … You will also need to use more rigorous sampling and administration methods.

34. Address Language Differences: Tool 9 | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool9.html
    February 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Lab Results … https://www.ahrq.gov/health-literacy/improve/precautions/tool9.html   Back

35. Process
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck3/slidedeck3.pptx
    March 01, 2011 - . - Implement methods for allergy documentation in a chain pharmacy. … health literacy training Staff don’t know informal indicators Opportunities for improvement Use the ‘teach-back … Some of the improvements that could be made based on the staff survey results were to use the “teach-back … Remind patients of number of refills Identify appropriate images for patient education materials Employ “teach-back … Employ “teach-back” – teach back is a well-established, effective method to verify patient understanding

36. Assess, Select, and Create Easy-to-Understand Materials: Tool 11 | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool11.html
    February 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Lab Results … https://www.ahrq.gov/health-literacy/improve/precautions/tool11.html   Back

37. Consensus Organizational Health Literacy Quality Improvement Measures | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/improve/organizational.html
    September 01, 2020 - limited English proficiency that have documented involvement of an interpreter Staff Trained to Use Teach … Back Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions Percentage of discharged patients who correctly … taught back discharge instructions Care for Older Adults – Medication Review Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html   Back

38. Teaching Implementation Coaching for Culture Change | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html
    February 01, 2024 - Introduce coaching as an essential method for enabling staff to use TeamSTEPPS effectively and to reinforce … If your organization already has a feedback model in place for use in performance management, teach coaches … The role of coach often involves teaching a skill or procedure to another person. … https://www.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-coach.html   … Back to Top Connect With Us Sign up for

39. Activity Guides 16-17 | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/guide-16-17.html
    September 01, 2020 - Assignment: Develop a PDSA cycle for a busy retail pharmacy that wants to incorporate teach-back into … APPE: Develop a PDSA cycle for your rotation site pharmacy to incorporate teach-back into their counseling … Use one of the PDSA worksheets to develop the first cycle—to test a small change in teach-back in the … Each student will have participated in completing a PDSA cycle for teach-back. … For the APPE, the student will successfully develop and execute a PDSA cycle to implement teach-back

40. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
    March 01, 2013 - One of the easiest ways to close the communication gap between patients and educators is to use the "teach-back … " method. … Teach-back is a way to confirm that you have explained to the patient what he or she needs to know in … A video demonstration of the teach-back method is available at: http://www.nchealthliteracy.org/teachingaids.html … Always conduct teach-back to confirm that the patient or caregiver understands how to take medicines.