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181. ChristianaCare Used AHRQ Resources to Reduce Blood Infections, Expedite Stroke Care | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/202004.html
     July 01, 2020 - For example, our nurses are now empowered to stop a procedure they observe that might pose potential … "We keep our caregivers (employees) and leadership informed of survey results using different methods … https://www.ahrq.gov/news/newsroom/case-studies/202004.html   Back to

182. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
     July 01, 2018 - The organization selects a suitable method that enables health care staff members to directly request … could include: Transferring the patient to another critical care unit (e.g., ICU or CCU) A handoff back … Devise contingencies for a handoff back to the general care area (i.e., keeping the patient in current … Return to Top Let's look back at our example Let's Look Back at Our Example (8 min., 23 sec.) … https://www.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html   Back

183. Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
     September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … Consider developing other methods of identifying errors outside of standard reporting, such as audio-recorded … Provide patients with written materials, such as informed consent forms or procedure instructions, in … Use "teach-back" to confirm patient understanding. … Using "teach-back" is an effective strategy to confirm patients' comprehension of care processes, particularly

184. Executive Briefing
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/leadership-brief/ts-leadershipbrief.pptx
     January 01, 2013 - But research has also shown that: Teams that communicate effectively and back each other up reduce the … organizations establish “interdisciplinary team training programs for providers that incorporate proven methods … Rigorous scientific methods were used to develop TeamSTEPPS. … Costs can be modified by obtaining materials and having trainers teach themselves Based on the National … presented in the previous slide can be modified or reduced by: Obtaining materials and having trainers teach

185. TeamSTEPPS Specialty Scenarios: Ancillary Services (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
     March 19, 2014 - for: All Specialties Setting: Hospital A patient presents to Triage complaining of severe upper back … The resident, hearing the check-back, replied, “No, that’s incorrect. Give 5 mg Norcuron.” … Instructor Comments  The pharmacist’s use of a check-back before administering the medication, and … Potential Tools  Check-back, Advocacy/assertion, Collaboration, Task assistance Specialty … Instructor Comments  Lacking mutual support and a method for Conflict resolution, a teamwork failure

186. TeamSTEPPS 2.0: Essentials Course (Instructor Guide) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/igessentials.pdf
     March 11, 2014 - mins INSTRUCTOR OUTLINE: ESSENTIALS COURSE Instructor Note: This course is designed to teach … specific skills supporting team performance principles, including training requirements, behavioral methods … of their behavior and providing feedback ensures that procedures are being followed appropriately. … Then, bring the participants back together. … One method of providing mutual support is through task assistance.

187. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
     October 01, 2014 - The resident, hearing the check-back, replied, "No, that's incorrect. Give 5 mg Norcuron." … Potential Tools Check-back, Advocacy/assertion, Collaboration, Task assistance. … Instructor Comments Lacking mutual support and a method for Conflict resolution, a teamwork failure … Potential Tools Check-back, Task assistance, Collaboration. … Potential Tools Two-Challenge rule, Advocacy/Assertion, Collaboration, Check-back.

188. Improving Patient Safety Systems for Patients With Limited English Proficiency | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/index.html
     September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … www.ahrq.gov/health-literacy/professional-training/lepguide/index.html   Back

189. How Can Your Antibiotic Stewardship Program Collaborate With The Clinical Microbiology Laboratory | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/antibiotic-use/acute-care/improve/microbiology-lab.html
     November 01, 2019 - selective reporting of antibiotic susceptibility results Improve specimen collection and testing method … www.ahrq.gov/antibiotic-use/acute-care/improve/microbiology-lab.html   Back

190. Appendix A. Case Studies | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkitapa.html
     March 01, 2014 - so, the clinicians don't seem interested in improving their process and are not willing to try new methods … https://www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkitapa.html   Back

191. Hospital Resources | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/resource/about.html
     December 01, 2017 - This report presents the purpose, methods, and results of an environmental scan on existing literature … AHRQ has developed two interactive training modules that teach clear, comprehensive, engaging communication … www.ahrq.gov/patient-safety/settings/hospital/resource/about.html   Back

192. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
     December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … action practices, (3) formal and informal leader actions and expectations, (4) teamwork processes (e.g., back-up … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … Slide 25 Back to the Surgeon Why is the surgeon opposed to the new protocol? … cauti-tools/archived-webinars/leveraging-cultural-change-slides.html   Back

193. Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool2.html
     March 01, 2013 - Teach a written discharge plan the patient can understand.   8. … This method requires little training and allows the most flexibility in creating an AHCP tailored specifically … While simple, this method is the most time consuming. … Once implemented, however, this method of producing the AHCP is the most efficient and accurate.   … www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool2.html   Back

194. Section 4: Selecting Care Management Interventions | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4.html
     October 01, 2014 - When designing a care management program, understanding which interventions—the methods used in care … The incentive awards will be based on network performance; networks can develop their own methods of … States can try a number of methods to encourage providers to use their system: Involve providers in … Teach members to recognize signs or symptoms of disease process. … patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4.html   Back

195. Appendix F: PowerPoint Presentation: Executive Summary | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-f.html
     September 01, 2020 - due to LEP patients' greater difficulty understanding instructions including how to prepare for a procedure … Ineffective or improper use of medications or serious medication errors Improper preparation for tests and procedures … constitutes a patient safety event (including near-misses) and how to report them, and consider other methods … Require presence of qualified interpreters Provide translated materials in preferred language Use "teach … back" to confirm patient understanding Slide 20.

196. Facilitator-Notes (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/facilitator-notes.docx
     March 01, 2017 - SLIDE 28 SAY: A few method you can use to address communication challenges include— · Ask how the … and preferences · Plan to repeat information using multiple interactions and formats as needed. · Use teach-back … methods to confirm understanding. … that a resident and family adviser is a partner and team member when developing facility policies, procedures … Staff may use active listening and repeat back to validate that the information the adviser is trying

197. TeamSTEPPS® 2.0 Leadership Briefing | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/about-teamstepps/leadershipbriefing.html
     April 01, 2017 - organizations establish "interdisciplinary team training programs for providers that incorporate proven methods … Rigorous scientific methods were used to develop TeamSTEPPS. … Check-back. … Costs can be modified by obtaining materials and having trainers teach themselves. … presented in the previous slide can be modified or reduced by: Obtaining materials and having trainers teach

198. Error Disclosure Training and Organizational Culture | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/reports/liability/etchegaray.html
     August 01, 2017 - Methods. … Methods Participants We sent surveys to all clinical faculty from six health institutions (four medical … https://www.ahrq.gov/patient-safety/reports/liability/etchegaray.html   Back

199. Stewardship-Facilitator-Guide (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/stewardship-facilitator-guide.docx
     June 01, 2021 - Feeding back prescriber specific data should continue to occur periodically to have a sustained impact … Measure Antibiotic Use SAY: Measuring antibiotic use can be challenging, but if you set up a method … Reporting data back to staff members after interventions occur is a key component of sustaining change … Choose a method to measure and feedback your antibiotic usage.

200. Community Connections: Linking Primary Care Patients to Local Resources for Better Management of Obesity | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool12.html
     March 01, 2014 - years perfecting their skills, and it would be foolish to think that a simple handout can effectively teach … A randomized trial of methods to help clinicians learn motivational interviewing. … https://www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit-tool12.html   Back