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21. Guide to Implementing the Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/improve/precautions/guide/index.html
    September 01, 2020 -     Tool 3: Raise Awareness Spoken Communication     Tool 4: Communicate Clearly     Tool 5: Use the Teach-Back … Method     Tool 6: Follow Up With Patients     Tool 7: Improve Telephone Access     Tool 8: Conduct … www.ahrq.gov/health-literacy/improve/precautions/guide/index.html   Back

22. Path to Improvement | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/improve/precautions/guide/path.html
    September 01, 2020 - Feel free to identify other methods for measuring your progress. … automated phone system) or if they are not familiar with a specific health literacy concept (e.g., teach-back … literacy can instruct staff on specific strategies you want them to implement, such as Tool 5: Use the Teach-Back … Method . … Use medical team meetings, huddles, and other opportunities to teach and reinforce health literacy strategies

23. Tool: Closed-Loop Communication | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
    May 01, 2023 - Tools Tool: SBAR Tool: Closed-Loop Communication Tool: Call-Out Tool: Check-Back … (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods … including call-outs, check-backs, and teach-back. … www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html   Back

24. Chapter 3: Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS LEP Module | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
    September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … TeamSTEPPS LEP Module Objectives and Teaching Methods The TeamSTEPPS LEP Module trains interprofessional … Teaching Methods Include: "Train the trainer" module. … - Back, Teach Me Three (questions that guide Teach-Back ), or similar techniques. … www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html   Back

25. How to Use the CUSP Toolkit | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/hai/cusp/toolkit/index.html
    July 01, 2018 - Home Healthcare-Associated Infections Program About the CUSP Method … Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … core CUSP Toolkit is composed of instructional material that a unit leader (facilitator) can use to teach … https://www.ahrq.gov/hai/cusp/toolkit/index.html   Back to Top

26. AHRQ’s RED Toolkit Inspires Improved Patient Discharge at Nacogdoches Memorial Hospital | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/news/newsroom/case-studies/201501.html
    March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients … https://www.ahrq.gov/news/newsroom/case-studies/201501.html   Back to

27. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
    August 01, 2023 - In the introduction and each module, we provide advice to instructors on how to teach relevant content … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to … Back to Top Connect With Us Sign up for Email Updates

28. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - Educate the patient and family about the patient’s condition at every opportunity and use teach back … All clinical staff Explain medicines to the patient and family and use teach back All clinical staff … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … method where patients are asked to repeat back what they understood about their discharge instructions … back Explain medications to the patient and family using teach back Discuss progress toward goals

29. AHRQ's Healthcare-Associated Infections Program | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/hai/index.html
    March 01, 2024 - the front lines of care faster by helping clinicians and staff better understand how to apply proven methods … Help clinicians apply proven methods to prevent HAIs. … Visit the CUSP Method for more information. … Toolkit for Reducing CAUTI in Hospitals This toolkit helps hospital units teach team members how to … https://www.ahrq.gov/hai/index.html   Back to Top

30. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
    August 01, 2023 - The introduction and each module provide guidance to instructors on how to teach relevant content in … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to … Back to Top Connect With Us Sign up for Email

31. Toolkit for Reducing CAUTI in Hospitals | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/hai/tools/cauti-hospitals/index.html
    March 01, 2018 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … consists of three modules—Implementation, Sustainability, and Resources—that a hospital unit can use to teach … https://www.ahrq.gov/hai/tools/cauti-hospitals/index.html   Back to Top

32. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - back … back All clinical staff • Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … method where patients are asked to repeat back what they understood about their discharge instructions … back • Explain medications to the patient and family using teach back • Discuss progress toward goals

33. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - The method of providing effective communication can vary. … Use teach-back to make sure you presented information in a way your patient understands. … Interact frequently with your patient and use teach-back. … health-literacy/professional-training/shared-decision/tool/resource-3.html   Back

34. Long-Term Care Safety Toolkit Modules | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
    May 01, 2017 - How To Use the Modules Your facility can use the modules to teach your team key principles that increase … If your facility is not familiar with the CUSP method, you may want to start with Module 1. … The set of modules can be used to teach teams core safety principles. … https://www.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html   Back

35. Tool 3: The Share Approach Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
    April 01, 2014 - The method of providing effective communication can vary. … Use teach-back to make sure you presented information in a way your patient understands. … avoid paraphrasing or answering for your patient. › Interact frequently with your patient and use teach-back

36. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/publications/ten-attributes.html
    January 01, 2024 - organizations recognize that everyone, not just clinicians, needs health literacy training – from front and back … AHRQ resources that can help health systems with Attribute #4 include: A Community Engagement Method … and the QuestionBuilder App The SHARE Approach (training on shared decision making) Use the Teach-Back … Method 7. … https://www.ahrq.gov/health-literacy/publications/ten-attributes.html   Back

37. Section 3: Teaching Mutual Support Key Concepts and Tools  | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
    August 01, 2023 - In the introduction and each module, we provide advice to instructors on how to teach relevant content … The easiest way to teach TeamSTEPPS may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods will be more effective. … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html   … Back to Top Connect With Us Sign up for Email Updates

38. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cpi/about/profile/index.html
    July 01, 2022 - AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … supported the development of the Comprehensive Unit-based Safety Progra m (CUSP), a highly effective method … ICUs that used CUSP methods and tools were able to reduce these bloodstream infections by 41 percent, … https://www.ahrq.gov/cpi/about/profile/index.html   Back to Top

39. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
    August 01, 2022 - Does the organization perform at least one prospective analysis per year using a method approved by the … Informed Consent: Do patients "teach back" key information about treatment and procedures? … patient-safety/settings/hospital/candor/modules/facguide3/apb.html   Back

40. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - Does the organization perform at least one prospective analysis per year using a method approved by the … Informed Consent Do patients "teach back" key information about treatment and procedures?     … patient-safety/settings/hospital/candor/modules/facguide3/apc.html   Back