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201. TeamSTEPPS® Diagnosis Improvement: Module 7: Putting It All Together (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module7-presenters-notes.pdf
     January 01, 2008 - patient-clinician communication ‒ For diagnosis-focused referrals ‒ For conveying diagnostic uncertainty • Teach-Back … Teach‐back is another diagnosis improvement communication tool that promotes patient engagement, patient … Failure to share information Defensiveness Conventional thinking             SBAR Teach-back … If her staff had used teach‐back with Mr. … Elliott (the pulmonologist) may have used reflective practice to consider the most thoughtful method

202. TeamSTEPPS® Diagnosis Improvement: Module 7: Putting It All Together (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-presenters-notes.pdf
     January 01, 2008 - patient-clinician communication ‒ For diagnosis-focused referrals ‒ For conveying diagnostic uncertainty • Teach-Back … Teach‐back is another diagnosis improvement communication tool that promotes patient engagement, patient … Failure to share information Defensiveness Conventional thinking             SBAR Teach-back … If her staff had used teach‐back with Mr. … Elliott (the pulmonologist) may have used reflective practice to consider the most thoughtful method

203. Final Progress Report: Shared Decision Making in Surgery To Improve Patient Safety and Reduce Liability (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/domino-report.pdf
     January 01, 2024 - Informed consent with patient “teach-back” of key information about the proposed treatments or procedures … Key elements of SDM (including teach back) and how to incorporate them into the clinical encounter. … In addition, a tenth element of “teach back” will be scored to address the specific requirements in … The teach-back element will not be included in this before-after comparison so as to avoid inflating … decisions from trusted others, eliciting patient preferences for treatment choices, and incorporating teach-back

204. Patient-Feedback-Questions (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/patient-feedback-questions.docx
     March 01, 2024 - Learn more about the Plan-Do-Study-Act method of quality improvement in . … Questions for Communicate Clearly: Tool #4 Also see Questions for Use the Teach-Back Method: Tool #5 … ☐Yes, definitely ☐Yes, somewhat ☐No Questions for Use the Teach-Back Method: Tool #5 1.

205. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - small training with us for a day and then we’ll do some health literacy planning and then they go back … formulate a basic health literacy plan which involves up to three or four of those tools and then they go back … literacy plan that they wish to implement, we give the physician an abbreviated survey for them to take back … So for example, if a physician wants to incorporate the teach-back method, which is one of the evidence-based … would include that on all of the surveys for those physicians who would be interested in incorporating teach-back

206. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/pharmtrain.pdf
     January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach back? … Provide an example of the teach-back.

207. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
     www.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
     January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach back? … Provide an example of the teach-back.

208. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
     January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach back? … Provide an example of the teach-back.

209. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pdf
     July 01, 2012 - Is… SAY: While check-back simply verifies accuracy of a simple communication, teach-back is a method … In a teach-back, you ask people to tell you in their own words what they have learned or understood … This technique can be most useful for interpreters, who can use the teach-back to correct any misinformation … • Teach-back 25 SLIDE TIME: 1 minute Slide 26 TeamSTEPPS 06.1 | Limited English Proficiency … Is… Teach-Back Is… Putting It All Together Summary Training Evaluation Review the Teaching Points

210. Facilitator-Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
     March 01, 2017 - CUS is one method that can be used to be sure your message is heard. … ways staff can make sure residents and their family understand what is being communicated, including teach-back … Teach-back is a method of providing education in small steps and stopping to ask the listener to repeat … Each facility has policies and procedures to follow after an adverse event occurs, and most involve working … These procedures should minimally include the care providers following these steps: · Provide care.

211. Navigating the Health Care System | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/1stedition/tool17.html
     September 01, 2020 - confusion It took a total of 2 calls, 4 selected options, 2 connections, 1 voicemail message, 1 call-back … In less than 5 minutes, he is called back to see Dr. Malone. … Teach-back Dr. Malone says, "Tell me what you are going to do." Mr. … Confirm Understanding (Teach-Back Method). Treatment Simplification. Shared Decision-Making.

212. Lesson 4: Summary: Putting It All Together
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
     March 07, 2019 - therein. 5 Communication Tools SBAR Situation Background Assessment Recommendation Call-out Check-back … The four communication tools we discussed in the earlier lesson—SBAR, callout, check back, and handoffs—help … If you are sitting with your team, think back to your discussions on the communication tools. … In a later module, we'll discuss some methods for both teaching and coaching these tools and others. … They have competencies in many areas, including quality improvement methods, project management, and

213. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pptx
     July 01, 2012 - Slide ‹#› TeamSTEPPS 06.1 | Limited English Proficiency Limited English Proficiency 22 Teach-Back … Is… SAY: While check-back simply verifies accuracy of a simple communication, teach-back is a method … In a teach-back, you ask people to tell you in their own words what they have learned or understood. … This technique can be most useful for interpreters, who can use the teach-back to correct any misinformation … Teach-back 25 SLIDE TIME: 1 minute TeamSTEPPS | Limited English Proficiency Slide LEP

214. Young Child Health History Form | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool11b.html
     September 01, 2020 - Communication Self-Assessment Communication Observation Form Brief Patient Feedback Form Use the Teach-Back … Method: Tool #5 Follow Up with Patients: Tool #6 Followup Instruction Form for a Patient with Diabetes … noon   ___ dinner   ___ bed     ___ morning   ___ noon   ___ dinner   ___ bed (Please use the back … /poop) ___ Yes   ___ No Problems peeing (bed wetting, pain when peeing) ___ Yes   ___ No Back … problems (crooked back, back pain) ___ Yes   ___ No Growing pains (bone or body pains due to growing

215. Slide 1
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
     January 20, 2006 - Discuss the coaching process Practice coaching TeamSTEPPS tools individually, using the 3 I’s coaching method … easily grasped Depending on the user or the organizational culture, they may not be easily executed One method … but need to be practiced 100-level tools include: SBAR Brief Closed loop communication Call-out Check-back … modeled via coaching Coaching “in the moment” helps TeamSTEPPS communication tools to “stick”: SBAR Check-back … What skills is she using to teach the CUS tool to Nurse Larry?

216. TeamSTEPPS 2.0 Course Management Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps/instructor/essentials/coursemgmtappd.html
     June 01, 2019 - participants is a controlling, persistent talker: Ask direct "yes/no" questions, thank the trainee, and move back … Facilitation Skills Facilitation is a method of instruction that uses the principles of the adult learning … Keep in mind the objectives of the class; if the discussion goes off on a tangent, guide it back on track … Reflecting—Direct the point back to the student or class. … The following question set is one method of doing this. What has happened up to this point?

217. Course Management Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/ts2-0ltc_course_mgmt_guide.pdf
     January 01, 2007 - back to the class. … Course Materials The TeamSTEPPS curriculum is based on evidence from behavioral methods, human factors … Facilitation Skills Facilitation is a method of instruction that uses the principles of the adult learning …  Reflecting – Direct the point back to the student or class. … The following question set is one method of doing this.  What has happened up to this point?

218. Transitioning Newborns from NICU to Home: A Resource Toolkit (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/nicutoolkit.pdf
     January 01, 2004 - hosting “meet and greets;” and placing signage in the units, newsletters, and emails are all effective methods … ■ Emergency procedures. ■ Onsite labs and test equipment. ■ Hospital affiliation. … ■ Explains each of the most frequent medical conditions, procedures, and prescribed medications that … to develop additional customized information that: ■ Includes pictures and a description of how a procedure … ■ Journaling/scrapbooking—newborn photos and videos of procedures. ■ Medical terms dictionary.

219. Transitioning Newborns from NICU to Home: A Resource Toolkit (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/nicutoolkit.pdf
     January 01, 2004 - hosting “meet and greets;” and placing signage in the units, newsletters, and emails are all effective methods … ■ Emergency procedures. ■ Onsite labs and test equipment. ■ Hospital affliation. … ■ Explains each of the most frequent medical conditions, procedures, and prescribed medications that … to develop additional customized information that: ■ Includes pictures and a description of how a procedure … ■ Journaling/scrapbooking—newborn photos and videos of procedures. ■ Medical terms dictionary.

220. Guide for Safe Transitions to New Appointments (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_guide.pdf
     December 01, 2017 - roles of teams, and cultures ■ Financing models that are often based on productivity-driven payment methods … Health Literacy Universal Precautions Toolkit, 2nd Edition: Use the Teach- Back Method. … Use the Teach-Back Method: Tool #5. http://www.ahrq.gov/professionals/ quality-patient-safety/quality-resources … Northwestern Medicine, 2016. https://www.nm.org/patients-and-visitors/ patient-education/tests-and-procedure-information … eaching Aids: The Teach Back Method.