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21. Overcoming Barriers to Medicine Adherence (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-barriers-postcard-final508.pdf
    June 02, 2025 - Explain in plain language how the medicine affects the body and use teach-back to ensure understanding … Use plain language instructions on the prescription so plain language appears on the label; use teach … - back or the Show Me method. … of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

22. Healthlittoolkit2-Tool2A (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
    June 02, 2025 - All staff members ask patients to state key points in their own words (i.e., use the teach-back method … ☐ ☐ ☐ ☐ 5-Teach-Back Method 15. … ☐ ☐ ☐ ☐ 5-Teach-Back Method 8-Brown Bag Review 2. … Staff members discuss different methods for remembering to take medicines correctly and offer patients

23. TeamSTEPPS Pocket Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
    May 01, 2023 - .........................................................7 Teach-Back .............................. … Teach-Back A method to confirm that the sender has explained information clearly and that patients or … In a teach-back, the sender asks the patient or family member to explain the information they need to … Teach-Back Handoff I-PASS Team Leadership Multi-Team System forPatient Care Effective Team Leadership … Teach-Back Handoff I-PASS Team Leadership Multi-Team System forPatient Care Effective Team Leadership

24. TeamSTEPPS® Diagnosis Improvement: Module 3 Communication - Facilitator’s Notes (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-presenters-notes.pdf
    January 13, 2022 - The “teach‐back” method, which is described on the next slide, can also be used to make sure the healthcare … • Teach-back can be used when you explain: ‒ A new diagnosis. … With teach‐back, you ask patients or family members to explain in their own words what they need to … You ask them to teach it back to you. … Teach‐back can be used when you explain: • A new diagnosis. • Next steps for followup testing.

25. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
    www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool5.html
    March 01, 2025 - One of the easiest ways to close the communication gap between patients and educators is to use the "teach-back … " method. … Teach-back is a way to confirm that you have explained to the patient what he or she needs to know in … A video demonstration of the teach-back method is available at: http://www.nchealthliteracy.org/teachingaids.html … Always conduct teach-back to confirm that the patient or caregiver understands how to take medicines.

26. Module 3: Communication
    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-communication.pptx
    January 13, 2022 - The “teach‐back” method, which is described on the next slide, can also be used to make sure the healthcare … Teach-back can be used when you explain: A new diagnosis.  Next steps for followup testing. … You ask them to teach it back to you.   … Teach-back can be used when you explain: A new diagnosis. Next steps for followup testing. … Teach-back may take longer initially as you learn to adopt it into your standard workflow.

27. AHRQ Safety Program for MRSA Prevention: Targeting SSI
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/040-ss-training-clinic-patient-ed.pptx
    April 01, 2025 - it back”– to explain the instructions in their own words. … The final application of CHG is on the morning before procedure. … Turn water back on and rinse thoroughly. Dry yourself with a clean towel. … Don’t forget to use CHG on the morning of your procedure! … Mupirocin should be applied one more time, on the morning before their procedure.

28. Implementing Shared Decision-Making: Barriers and Solutions—An Orthopedic Case Study | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/reports/liability/mincer.html
    August 01, 2017 - teach-back into his clinical interactions after training. … Informed consent with patient “teach-back” of key information about the proposed treatments or procedures … Also the SDM process must include “teach-back” from patient to provider. … Teach Back The patient explains back to provider the decision that was made and how they got to that … teach-back into his clinical interactions after training (0 percent vs. 31 percent, p=0.131).

29. Medication Management: Sample Process for Medication Management Strategy (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
    June 02, 2025 - Every primary care practice is different, varying by practice size, staffing levels, procedures, resources … A brief procedure guide with these steps is provided for staff as they learn the process. … If you change these steps to fit your practice, you will need to customize the procedure and checklist … You can use the teach-back method to confirm patient understanding. … (Guidance on implementing teach-back is available at http://www.ahrq.gov/professionals/quality-patient

30. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … Category What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I'll call you back whe I've been able to set up the appointment.

31. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
    www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … Category What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I'll call you back whe I've been able to set up the appointment.

32. Postdisphone (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
    June 02, 2025 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve been able to set up the appointment.

33. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
    June 02, 2025 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … Category What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve 5 been able to set up the appointment.

34. University of Texas Health at San Antonio, University Health System Used AHRQ Tools | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201905.html
    September 01, 2019 - This procedure is performed for conditions that require intravenous medications, nutrition, and fluids … The team incorporated plain language, teach-back concepts, and criteria in AHRQ’s Health Literacy Universal … Precautions Toolkit and AHRQ’s Patient Educational Materials Assessment Tool Guide, which is a method … on University Health System’s informed consent process will extend beyond patients undergoing PICC procedures … Plans are underway to use it for seven other procedures.

35. Pf-Engagement-Facnotes (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
    May 01, 2017 - Using the “Teach Back” method, verify that a patient understands by asking them to explain the information … back to you. … Back” method to have the individual describe the risks of the procedure the way he or she understands … Use Teach Back to assess how well health care providers explain the diagnosis, condition, and next steps … Teach Back allows the patient or family to explain in their own words what the health care providers

36. University of Missouri Uses AHRQ's Health Literacy Toolkit to Train and Coach Physicians | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/cp31103.html
    October 01, 2014 - For example, say a physician wants to incorporate the "teach-back method," an evidence-based health literacy

37. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
    April 01, 2011 - Educate the patient and family about the patient’s condition at every opportunity and use teach back … All clinical staff Explain medicines to the patient and family and use teach back All clinical staff … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … method where patients are asked to repeat back what they understood about their discharge instructions … back Explain medications to the patient and family using teach back Discuss progress toward goals

38. Making Healthcare Safer Practices: 15. Care Transitions (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/care-transitions-1.pdf
    March 01, 2020 - BOOST promotes patient education through the use of the teach-back technique. … BOOST provides a video and 60–90 minute curriculum to educate the care team about the teach- back … The BOOST Model stresses the importance of communicating with patients using the teach- back technique … Model (((MH “Teaching") OR (AB "Teach-Back Communication" OR “Teach-Back” OR “Teachback”)) AND … Communication" OR “Teach-Back” OR “Teachback”)) AND ((MH “Patient Discharge” OR “Patient Transfer

39. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
    www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool4.html
    March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3, … Learn the proper procedures for requesting language assistance and be aware if advance notice is needed

40. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
    March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3, … Learn the proper procedures for requesting language assistance and be aware if advance notice is needed