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161. TeamSTEPPS 2.0 Module 6: Mutual Support
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
     February 09, 2006 - Do you think about helping each other, supporting one another, having your team member's back? … And select the back arrow to go back to the previous slide. 2 The Materials You Will Use When you deliver … conflicts I experienced was when I worked in an environment that lacked updated SOPs or Standard Operating Procedures … interpersonal problem between our members, and it improved by our group getting help and updating the procedures … Can we agree to follow such a procedure if this were to occur again?

162. Patient and Family Engagement in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
     May 01, 2017 - Using the “Teach Back” method, verify that a patient understands by asking them to explain the information … back to you. … Back” method to have the individual describe the risks of the procedure the way he or she understands … Use Teach Back to assess how well health care providers explain the diagnosis, condition, and next steps … Teach Back allows the patient or family to explain in their own words what the health care providers

163. Chapter 3: Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS LEP Module | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
     September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … TeamSTEPPS LEP Module Objectives and Teaching Methods The TeamSTEPPS LEP Module trains interprofessional … Teaching Methods Include: "Train the trainer" module. … The care team works with the interpreter to assess patient understanding through the use of the Teach … - Back, Teach Me Three (questions that guide Teach-Back ), or similar techniques.

164. Tool: Handoff | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
     May 01, 2023 - Tool: Handoff A handoff is a standardized method for transferring information, along with authority … The off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask … Reflect on your experience: Can you describe an example of the handoff method used in your facility … Is the same handoff method used in every situation, or do they vary?

165. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2013 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3, … Learn the proper procedures for requesting language assistance and be aware if advance notice is needed

166. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2013 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3, … Learn the proper procedures for requesting language assistance and be aware if advance notice is needed

167. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pptx
     November 19, 2008 - Slide ‹#› TeamSTEPPS 06.1 | Limited English Proficiency Limited English Proficiency 18 Teach-Back … Is… SAY: While check-back simply verifies accuracy of a simple communication, teach-back is a method … In a teach-back, you ask people to tell you in their own words what they have learned or understood. … This technique can be most useful for interpreters, who can use the teach-back to correct any misinformation … Teach-back 21 SLIDE TIME: 1 minute TeamSTEPPS | Limited English Proficiency Slide LEP

168. Making Healthcare Safer Practices: 15. Care Transitions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/care-transitions-1.pdf
     March 01, 2020 - BOOST promotes patient education through the use of the teach-back technique. … BOOST provides a video and 60–90 minute curriculum to educate the care team about the teach- back … The BOOST Model stresses the importance of communicating with patients using the teach- back technique … Model (((MH “Teaching") OR (AB "Teach-Back Communication" OR “Teach-Back” OR “Teachback”)) AND … Communication" OR “Teach-Back” OR “Teachback”)) AND ((MH “Patient Discharge” OR “Patient Transfer

169. Advancing Health Literacy Practices in Pharmacy through Quality Improvement—Part I | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/part-1.html
     September 01, 2020 - Detection and prevention of medication errors using the "show and tell" counseling method. … Implementing methods for allergy documentation in a chain pharmacy. … Opportunities for improvement: Use the 'teach-back' method. … Employ "teach-back". Educate staff of failure to understand.

170. Process (ppt file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck2/slidedeck2.ppt
     March 01, 2011 - Well, teach-back is used to assess patient understanding. … Teach-back works. … You also need to focus the teach-back on 1 or 2 points. … What are some other ways you can ask for a teach-back? * 4. … Provide an example of the teach-back.

171. CERT Researcher Engages Nurses To Address Low Health Literacy | Agency for Healthcare Research and Quality
     www.ahrq.gov/chain/research-tools/featured-certs/addressing-low-health-literacy.html
     March 01, 2017 - revamping written materials, Dickens stresses the importance of training nurses to use proven verbal methods … One method is to ask patients what questions they have, rather than asking if they understand a set of … Dickens also recommends using a communication tool—the teach-back method—in which the nurse asks the … This method has been shown to be useful in uncovering misunderstandings and in improving retention of

172. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
     August 01, 2022 - Does the organization perform at least one prospective analysis per year using a method approved by the … Informed Consent Do patients "teach back" key information about treatment and procedures?  

173. Staff Training Classroom Slides | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps/lep/traintrainers/lepslstafftrain.html
     July 01, 2018 - Slide 19: Teach-Back Is... … List various methods. Note contingency plans. … Return to Contents Slide 18: Check-Back Is... … Return to Contents Slide 19: Teach-Back Is... Confirmation of understanding. … Check-back. Teach-back. Return to Contents Return to Module Index

174. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - Educate the patient and family about the patient’s condition at every opportunity and use teach back … All clinical staff Explain medicines to the patient and family and use teach back All clinical staff … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … method where patients are asked to repeat back what they understood about their discharge instructions … back Explain medications to the patient and family using teach back Discuss progress toward goals

175. Module 2. Communicating Change in a Resident's Condition | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod2.html
     October 01, 2014 - When procedures for team communication are in place, the number of "adverse events" (negative effects … So you can teach your participants all together, mixing the professional roles. … Consider Your Teaching Method(s) Most instructors find that a combination of methods—lecture and interactive—works … Debrief About the Teaching Method Ask participants what methods they think you used. … It has a whole method to it, and the method is described in the "Quality Improvement" section.

176. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
     August 01, 2023 - In the introduction and each module, we provide advice to instructors on how to teach relevant content … the AHRQ TeamSTEPPS 3.0 website and read the sections of the TeamSTEPPS 3.0 curriculum you plan to teach … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to

177. Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
     November 19, 2008 - minutes VIDEO TIME: :57 seconds TeamSTEPPS | Limited English Proficiency Slide LEP Teach-Back … Is… SAY: While check-back simply verifies accuracy of a simple communication, teach-back is a … In a teach-back, you ask people to tell you in their own words what they have learned or understood … This technique can be most useful for interpreters, who can use the teach-back to correct any misinformation … • Teach-back 21 SLIDE TIME: 1 minute Slide 22 TeamSTEPPS 06.1 | Limited English

178. Module 3. Falls Prevention | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mgdod3.html
     October 01, 2014 - Consider Your Teaching Method(s) Most instructors find that a combination of methods—lecture and interactive—works … Suggestions for ways to use these methods can be found in the "Recommended Teaching Methods" section … Return to Contents   Recommended Teaching Methods For this module, a mix of teaching methods may … Debrief About the Teaching Method Ask participants what methods they think you used. … It has a whole method to it, and the method is described in the "Quality Improvement" section.

179. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
     August 01, 2023 - The introduction and each module provide guidance to instructors on how to teach relevant content in … TeamSTEPPS 3.0 website before the training and read the sections of the TeamSTEPPS curriculum you plan to teach … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to

180. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
     September 01, 2020 - The method of providing effective communication can vary. … Use teach-back to make sure you presented information in a way your patient understands. … Interact frequently with your patient and use teach-back.