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141. Followup Instruction Form for a Patient with Diabetes | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool6a.html
     September 01, 2020 - Communication Self-Assessment Communication Observation Form Brief Patient Feedback Form Use the Teach-Back … Method: Tool #5 Follow Up with Patients: Tool #6 Followup Instruction Form for a Patient with Diabetes

142. Medication Management: Sample Process for Medication Management Strategy (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
     January 12, 2017 - Every primary care practice is different, varying by practice size, staffing levels, procedures, resources … A brief procedure guide with these steps is provided for staff as they learn the process. … If you change these steps to fit your practice, you will need to customize the procedure and checklist … You can use the teach-back method to confirm patient understanding. … (Guidance on implementing teach-back is available at http://www.ahrq.gov/professionals/quality-patient

143. University of Missouri Uses AHRQ's Health Literacy Toolkit to Train and Coach Physicians | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cp31103.html
     October 01, 2014 - For example, say a physician wants to incorporate the "teach-back method," an evidence-based health literacy

144. Kripalani 2006 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/Kripalani_2006.pdf
     January 01, 2006 - The teach-back technique was emphasized as the most effective way to confirm patient understanding.27 … Small group breakout sessions allowed residents to practice the teach-back technique and other recommended … “Teach back and simple language.” … want to make sure I explained everything clearly.”) • Be specific about what the patient should teach-back … with low-literacy patients.4, ��, �5-20, 33 Some of these recommendations, in- cluding use of the teach-back

145. Path to Improvement | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/guide/path.html
     September 01, 2020 - In selecting members for your team, consider which individuals from the front and back of your practice … Feel free to identify other methods for measuring your progress. … automated phone system) or if they are not familiar with a specific health literacy concept (e.g., teach-back … literacy can instruct staff on specific strategies you want them to implement, such as Tool 5: Use the Teach-Back … Method .

146. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/hai/red/toolkit/postdischarge-phone.html
     March 01, 2013 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I'll call you back whe I've been able to set up the appointment.

147. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
     March 01, 2013 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I'll call you back whe I've been able to set up the appointment.

148. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
     March 01, 2013 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I'll call you back whe I've been able to set up the appointment.

149. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
     February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … Category What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve 5 been able to set up the appointment.

150. Postdisphone (doc file)
     www.ahrq.gov/sites/default/files/publications/files/postdisphone.docx
     January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve been able to set up the appointment.

151. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
     February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … Category What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve 5 been able to set up the appointment.

152. Postdisphone (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
     January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve been able to set up the appointment.

153. TeamSTEPPS 2.0 Module 8: Change Management
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
     March 28, 2006 - And select the back arrow to go back to the previous slide. … An organization fosters a culture of safety with its practices, processes, and procedures. … Use existing quality improvement methods in your organization to track activities on a daily basis. … Will that method or methods work here? Why or why not? … New approaches and methods become part of a culture when they are effective.

154. AHRQ’s RED Toolkit Helps VA Hospitals in California and Texas Lower Readmissions, Improve Discharge Process | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201512.html
     May 01, 2015 - Renfro said medication reconciliation, the teach-back method, and the follow-up phone calls to patients

155. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
     October 01, 2020 - Check-Back Is... . Teach-Back Is... . Putting It All Together . Summary .   … Return to Contents   Teach-Back Is... … Slide Time: 1 minute Say: While check-back simply verifies accuracy of a simple communication, teach-back … In a teach-back, you ask people to tell you in their own words what they have learned or understood … Check-back. Teach-back. Return to Contents

156. Pf-Engagement-Facnotes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
     May 01, 2017 - Using the “Teach Back” method, verify that a patient understands by asking them to explain the information … back to you. … Back” method to have the individual describe the risks of the procedure the way he or she understands … Use Teach Back to assess how well health care providers explain the diagnosis, condition, and next steps … Teach Back allows the patient or family to explain in their own words what the health care providers

157. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
     August 01, 2022 - Does the organization perform at least one prospective analysis per year using a method approved by the … Informed Consent: Do patients "teach back" key information about treatment and procedures?

158. Tool: Closed-Loop Communication | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
     May 01, 2023 - communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods … including call-outs, check-backs, and teach-back.

159. AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool14.pdf
     January 22, 2016 - When the nurse would take them back she would reinforce the pamphlet and encourage them to talk about … positive, but the more amazing thing was that fewer patients were stopping to ask questions or calling back … Practices found the following programs useful, especially when used in conjunction with Tool 5: Use the Teach-Back … Method

160. FileNewTemplate
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
     March 07, 2019 - And practice coaching TeamSTEPPS tools individually using the three I's coaching method. … The coaching methods covered in this toolkit are suggestions. … Different coaching methods can be utilized and combined successfully with different TeamSTEPPS tools. … The coaching methods covered in this toolkit are suggestions; different coaching methods can be utilized … First, it's important to consider the audience when deciding how best to teach and then coach that audience