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121. Module 3: Communication
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-communication.pptx
     January 13, 2022 - The “teach‐back” method, which is described on the next slide, can also be used to make sure the healthcare … Teach-back can be used when you explain: A new diagnosis.  Next steps for followup testing. … You ask them to teach it back to you.   … Teach-back can be used when you explain: A new diagnosis. Next steps for followup testing. … Teach-back may take longer initially as you learn to adopt it into your standard workflow.

122. Aurora Health Care Embraces AHRQ’s CUSP Method to Protect Patient Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201524.html
     August 01, 2015 - Aurora Health Care Embraces AHRQ’s CUSP Method to Protect Patient Safety Search All Impact Case … CUSP, an evidence-based method that helps clinical teams address safety issues by combining clinical … At Aurora, this has helped improve safety strategies, communication techniques, and teach-back with patients

123. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
     April 01, 2018 - What Is Teach-Back? … Why Use Teach-Back? … While teach-back may take more time in the beginning, clinicians who use teach-back find that taking … The Teach-Back QSG has six stages. 1. … Teach-Back Interactive Module The Teach-back interactive module is a self-directed, self-paced learning

124. Health Literacy Patient Feedback Questions | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool17d.html
     May 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … Learn more about the Plan-Do-Study-Act method of quality improvement in Tool 2: Assess Organizational … Questions for Communicate Clearly: Tool #4 Also see Questions for Use the Teach-Back Method: Tool #5 … ☐ Yes, definitely  ☐ Yes, somewhat  ☐ No Questions for Use the Teach-Back Method: Tool #5 1.

125. TeamSTEPPS® Diagnosis Improvement: Module 3 Communication - Facilitator’s Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module3-presenters-notes.pdf
     January 13, 2022 - The “teach‐back” method, which is described on the next slide, can also be used to make sure the healthcare … • Teach-back can be used when you explain: ‒ A new diagnosis. … With teach‐back, you ask patients or family members to explain in their own words what they need to … You ask them to teach it back to you. … Teach‐back can be used when you explain: • A new diagnosis. • Next steps for followup testing.

126. TeamSTEPPS® Diagnosis Improvement: Module 3 Communication - Facilitator’s Notes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module3-presenters-notes.pdf
     January 13, 2022 - The “teach‐back” method, which is described on the next slide, can also be used to make sure the healthcare … • Teach-back can be used when you explain: ‒ A new diagnosis. … With teach‐back, you ask patients or family members to explain in their own words what they need to … You ask them to teach it back to you. … Teach‐back can be used when you explain: • A new diagnosis. • Next steps for followup testing.

127. Connecticut Rehab Facility Boosts Health Literacy Skills with AHRQ Toolkit | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201805.html
     August 01, 2018 - Interventions included the teach-back method, a method that checks patients’ understanding of the information

128. Process
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck3/slidedeck3.pptx
     March 01, 2011 - . - Implement methods for allergy documentation in a chain pharmacy. … health literacy training Staff don’t know informal indicators Opportunities for improvement Use the ‘teach-back … Some of the improvements that could be made based on the staff survey results were to use the “teach-back … Remind patients of number of refills Identify appropriate images for patient education materials Employ “teach-back … Employ “teach-back” – teach back is a well-established, effective method to verify patient understanding

129. Einstein Medical Center Incorporates AHRQ Pill Card in Discharge Process | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cquips31311.html
     June 01, 2013 - The pharmacist uses the "teach back" method with patients to confirm their understanding of the information … Medication REACH intervention were compared with patients who were discharged using the traditional method

130. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
     March 01, 2013 - One of the easiest ways to close the communication gap between patients and educators is to use the "teach-back … " method. … Teach-back is a way to confirm that you have explained to the patient what he or she needs to know in … A video demonstration of the teach-back method is available at: http://www.nchealthliteracy.org/teachingaids.html … Always conduct teach-back to confirm that the patient or caregiver understands how to take medicines.

131. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool5.html
     March 01, 2013 - One of the easiest ways to close the communication gap between patients and educators is to use the "teach-back … " method. … Teach-back is a way to confirm that you have explained to the patient what he or she needs to know in … A video demonstration of the teach-back method is available at: http://www.nchealthliteracy.org/teachingaids.html … Always conduct teach-back to confirm that the patient or caregiver understands how to take medicines.

132. New York Hospital Uses AHRQ Resources to Improve Patients' Experience of Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201514.html
     June 01, 2015 - Hale said the TeamSTEPPS teach-back method "is so important in all aspects of patient education.

133. AHRQ’s RED Toolkit Inspires Improved Patient Discharge at Nacogdoches Memorial Hospital | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201501.html
     March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients

134. Activity Guides 16-17 | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/pharmacy/guide-16-17.html
     September 01, 2020 - Conducting Health Literacy Quality Improvement   Activity 16: Designing a QI Project for Teach-Back … Assignment: Develop a PDSA cycle for a busy retail pharmacy that wants to incorporate teach-back into … Use one of the PDSA worksheets to develop the first cycle—to test a small change in teach-back in the … Each student will have participated in completing a PDSA cycle for teach-back. … For the APPE, the student will successfully develop and execute a PDSA cycle to implement teach-back

135. AHRQ Health Literacy Toolkit Supports Better Health Communication in Tasmania | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201608.html
     August 01, 2016 - DHHS tested some of AHRQ’s health literacy tools and adopted the most useful strategies, such as "The Teach-Back … Method" (Tool 5); "Welcome Patients—Helpful Attitude, Signs, and More" (Tool 13); and "Encourage Questions

136. AHRQ Health Literacy Universal Precautions Toolkit, 2nd Edition (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2_tool12.pdf
     January 22, 2016 - ■ Use teach-back to confirm understanding. See Tool 5: Use the Teach-Back Method.

137. Patient and Family Engagement in Primary Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/interventions/index.html
     June 01, 2023 - The four strategies and the materials to support adoption of each are: Teach-Back : a technique for … with patients and caregivers to create a complete and accurate medication list using the brown bag method

138. University of Texas Health at San Antonio, University Health System Used AHRQ Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201905.html
     September 01, 2019 - This procedure is performed for conditions that require intravenous medications, nutrition, and fluids … The team incorporated plain language, teach-back concepts, and criteria in AHRQ’s Health Literacy Universal … Precautions Toolkit and AHRQ’s Patient Educational Materials Assessment Tool Guide, which is a method … on University Health System’s informed consent process will extend beyond patients undergoing PICC procedures … Plans are underway to use it for seven other procedures.

139. Implementing Shared Decision-Making: Barriers and Solutions—An Orthopedic Case Study | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/resources/liability/mincer.html
     August 01, 2017 - teach-back into his clinical interactions after training. … Informed consent with patient “teach-back” of key information about the proposed treatments or procedures … Also the SDM process must include “teach-back” from patient to provider. … Teach Back The patient explains back to provider the decision that was made and how they got to that … teach-back into his clinical interactions after training (0 percent vs. 31 percent, p=0.131).

140. Implementing Shared Decision-Making: Barriers and Solutions—An Orthopedic Case Study | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/liability/mincer.html
     August 01, 2017 - teach-back into his clinical interactions after training. … Informed consent with patient “teach-back” of key information about the proposed treatments or procedures … Also the SDM process must include “teach-back” from patient to provider. … Teach Back The patient explains back to provider the decision that was made and how they got to that … teach-back into his clinical interactions after training (0 percent vs. 31 percent, p=0.131).