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81. Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … Slide 28 For All Health Team Members: 4 Key Steps to Improve YOUR Skills Use a “teach back” or … “I want to be sure I explained everything clearly about your catheter, so can you please explain it back … Members of the health care team Advisors who work with clinicians and leaders to improve policies and procedures … www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html   Back

82. Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
    February 01, 2020 - Most are accustomed to following standard operating procedures even when the policies and procedures … What method will the team use to make decisions and achieve consensus on improvement strategies and actions … Teaching Concepts and Methods "Nothing about medical school prepares a physician to take a leadership … It is important to note that physicians are unlikely to be familiar with QI methods. … /quality-improvement/improvement-guide/3-are-you-ready/index.html   Back

83. Improving Your Laboratory Testing Process Toolkit (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - o A process for updating and informing staff of changes in office procedures. … Everyone in this office has read and follows the testing procedures. 8. … After a patient has a test ordered or performed, but before the results are back. 2. … • The teach-back method in which a patient repeats what they have been told has been shown to enhance … Route back to ordering provider. Closed-loop communication.

84. With TeamSTEPPS 3.0, AHRQ Refreshes a Landmark Patient Safety Training Curriculum | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/blog/ahrqviews/teamstepps-30.html
    September 01, 2023 - The curriculum also offers new engagement methods, such as patient videos , simulation training , and … https://www.ahrq.gov/news/blog/ahrqviews/teamstepps-30.html   Back to

85. Human Factors in Surgery: Shifting the Paradigm on Patient Safety | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/funding/grantee-profiles/grtprofile-catchpole.html
    December 01, 2022 - AHRQ funding has enabled me to teach my team this way of thinking and send them out into the real world … conducted on the sterile processing department—the area in the hospital where devices used in surgical procedures … Catchpole found that adopting graphical methods, such as icons, may be an effective way to convey information … //www.ahrq.gov/funding/grantee-profiles/grtprofile-catchpole.html   Back

86. Compendium of U.S. Health Systems, 2022, Hospital Linkage File, Technical Documentation (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2022-hospital-linkage-techdoc-021224.pdf
    January 01, 2022 - An overview of the data collection methods for the OneKey and AHA data can be found in the Compendium … When using the linkage file, users should bear in mind a few caveats and limitations to the current methods … characterization of hospitals and their linkages to systems (for example, they use different data collection methods … of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

87. Ambulatory Care | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/ambulatory/tools.html
    February 01, 2018 - The toolkit includes four instructional modules that a facilitator can use to teach dialysis center team … ASCs can use the toolkit to apply the principles and methods of AHRQ's Comprehensive Unit-based Safety … https://www.ahrq.gov/patient-safety/settings/ambulatory/tools.html   Back

88. ChristianaCare Used AHRQ Resources to Reduce Blood Infections, Expedite Stroke Care | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/newsroom/case-studies/202004.html
    July 01, 2020 - For example, our nurses are now empowered to stop a procedure they observe that might pose potential … "We keep our caregivers (employees) and leadership informed of survey results using different methods … https://www.ahrq.gov/news/newsroom/case-studies/202004.html   Back to

89. Major Study Shows Significant Drop in In-Hospital Adverse Event Rates Pre-COVID | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/newsletters/e-newsletter/822.html
    July 01, 2022 - central line-associated bloodstream infections and catheter-associated urinary tract infections, and post-procedure … perceptions of healthcare culture, services and systems, and developing and testing measures, tools and methods … The method, outlined in Health Services Research , uses market share and discharge data to identify … 4 percent reduction in average bed capacity in non-Hispanic Black population regions compared with methods … https://www.ahrq.gov/news/newsletters/e-newsletter/822.html   Back to

90. Hospital Resources | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/resource/about.html
    December 01, 2017 - This report presents the purpose, methods, and results of an environmental scan on existing literature … AHRQ has developed two interactive training modules that teach clear, comprehensive, engaging communication … www.ahrq.gov/patient-safety/settings/hospital/resource/about.html   Back

91. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … action practices, (3) formal and informal leader actions and expectations, (4) teamwork processes (e.g., back-up … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … Slide 25 Back to the Surgeon Why is the surgeon opposed to the new protocol? … cauti-tools/archived-webinars/leveraging-cultural-change-slides.html   Back

92. Navigating Hierarchy in the Clinical Setting: Working and Communicating with Others | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
    December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html   Back

93. Patient Safety Tools | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
    June 01, 2022 - well as across geographic areas, including inpatient mortality for medical conditions and surgical procedures … The toolkit is a general guide to using improvement methods and focuses on the 17 Patient Safety Indicators … video excerpts of 50 actual chest tube insertions to illustrate problems that can occur during the procedure … Medical Association to explain the questions patients should ask their doctors about medicines, tests, procedures … www.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html   Back

94. Section 4: Ways To Approach the Quality Improvement Process (Page 2 of 2) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
    January 01, 2020 - As you work with any QI method, the key is to carefully choose strategies that have the best chance to … The goal of this project was to apply innovative systems change methods to strengthen FQHC operations … It uses a set of quality management methods and creates a special infrastructure of people within the … Training clinicians and staff in quality improvement methods. Team building. … quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html   Back

95. TeamSTEPPS 2.0: Module 8. Change Management | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
    March 01, 2019 - Strategy Say: An organization fosters a "culture of safety" with its practices, processes, and procedures … Think of the method you use to integrate lessons learned into your own process modification. … Will that method apply here? … New approaches and methods become part of a culture when they are effective. … www.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html   Back

96. Planning Grants Final Evaluation Report: Longitudinal Evaluation of the PSML Reform Demonstration Program (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
    May 01, 2016 - were seeking input from others (65%), establishing the patient role in decisionmaking (53%), using teach-back … A-8 | P a g e Exploring Resolution Methods The third category, Exploring Resolution Methods, … As the final step, researchers pilot tested a customized TeamSTEPPS® training designed to teach patients … and would be easy to use, they would be comfortable using the tools, and it would be beneficial to teach … were seeking input from others (65%), establishing the patient role in decisionmaking (53%), using teach-back

97. Healthcare Research and Quality Act of 1999 (continued 2) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/policymakers/hrqa99c.html
    October 01, 2014 - assistance whose direct costs will not exceed $100,000, the Director may make appropriate adjustments in the procedures … or for the Agency for the purpose described in section 901(b), the Director shall establish standard methods … improvement of health care delivery and the general public, and undertake programs to develop new or improved methods … https://www.ahrq.gov/policymakers/hrqa99c.html   Back to Top

98. Meeting Minutes, November 2016 | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/events/nac/2016-11-nac/nacmtg1116-minutes.html
    August 01, 2017 - It creates materials to teach and train health care systems and professionals to catalyze improvements … It can seek to determine how collected information can be fed back into a system to improve care. … How might those data be funneled back to health care? Dr. … Many methods are reusable. … We need mixed methods and respect for the context. Dr.

99. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Obstetric Hemorrhage (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_obhemorrhage.docx
    May 01, 2017 - · Nonstandardized, informal, visual estimation methods typically underestimate blood loss, resulting … delayed recognition and management of obstetric hemorrhage.19,20 · The routine use of quantitative methods … intervention, though few studies have formally evaluated whether this approach improves outcomes.10,21-23 · Methods … management, · being aware of what is going on and what is likely to happen next, · verifying and checking back

100. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - Use teach-back methods to confirm understanding. … that a resident and family adviser is a partner and team member when developing facility policies, procedures … Advisers can effectively collaborate with staff to develop resident- and family-centered policies and procedures … Staff may use active listening and repeat back to validate that the information the adviser is trying … modules/implementation/long-term-modules/module5/mod5-facguide.html   Back