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talkingquality.ahrq.gov/news/newsroom/case-studies/201522.html
August 01, 2015 - For hospital officials, the most helpful aspects of the RED Toolkit have been the teach-back method for … The hospital instituted teach-back, follow-up appointments, patient call-backs, and other aspects of … https://www.ahrq.gov/news/newsroom/case-studies/201522.html
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
January 12, 2017 - Every primary care practice is different, varying by practice size, staffing levels, procedures,
resources … A brief procedure guide with these steps is provided for staff as they learn the process. … If you change these steps to fit your practice,
you will need to customize the procedure and checklist … You can use the teach-back method to confirm patient understanding. … (Guidance on
implementing teach-back is available at http://www.ahrq.gov/professionals/quality-patient
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talkingquality.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
February 14, 2013 - If no, CALLER: Is there a better time that I can call you back?
A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back”
method. … Then
conduct teach-back to confirm the patient understood. … Category What To Look For
Anticoagulants Bleeding; who is managing INR
Antibiotics Diarrhea; backup method … I’ll call you back when I’ve
5
been able to set up the appointment.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
March 28, 2006 - And select the back arrow to go back to the previous slide. … An organization fosters a culture of safety with its practices, processes, and procedures. … Use existing quality improvement methods in your organization to track activities on a daily basis. … Will that method or methods work here? Why or why not? … New approaches and methods become part of a culture when they are effective.
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talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html
May 01, 2017 - Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method … Your facility can use the materials in each section to teach team members how to apply CUSP to prevent … If your facility is not familiar with the CUSP method, you may want to start with the CUSP toolkit … https://www.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html
Back
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
February 09, 2006 - Do you think about helping each other, supporting one another, having your team member's back? … And select the back arrow to go back to the previous slide.
2
The Materials You Will Use
When you deliver … conflicts I experienced was when I worked in an environment that lacked updated SOPs or Standard Operating Procedures … interpersonal problem between our members, and it improved by our group getting help and updating the procedures … Can we agree to follow such a procedure if this were to occur again?
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talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
May 01, 2023 - Tools
Tool: SBAR
Tool: Closed-Loop Communication
Tool: Call-Out
Tool: Check-Back … (or Repeat-Back)
Tool: Teach-Back
Tool: Handoff
Tool: I-PASS
Tool: ANTICipate … communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods … including call-outs, check-backs, and teach-back. … www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
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talkingquality.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
September 01, 2020 - contains 21 tools, including:
Conduct Brown Bag Medicine Reviews
Communicate Clearly
Use the Teach-Back … Method
Encourage Questions
Address Language Differences
Consider Culture, Customs, and Beliefs … www.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
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talkingquality.ahrq.gov/hai/cusp/toolkit/index.html
July 01, 2018 - Home
Healthcare-Associated Infections Program
About the CUSP Method … Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method … core CUSP Toolkit is composed of instructional material that a unit leader (facilitator) can use to teach … https://www.ahrq.gov/hai/cusp/toolkit/index.html
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talkingquality.ahrq.gov/news/newsroom/case-studies/201501.html
March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients … https://www.ahrq.gov/news/newsroom/case-studies/201501.html
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talkingquality.ahrq.gov/teamstepps-program/curriculum/team/teach/index.html
August 01, 2023 - In the introduction and each module, we provide advice to instructors on how to teach relevant content … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to … Back to Top
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - Educate the patient and family about the patient’s condition at every opportunity and use teach back … All clinical staff
Explain medicines to the patient and family and use teach back
All clinical staff … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … method where patients are asked to repeat back what they understood about their discharge instructions … back
Explain medications to the patient and
family using teach back
Discuss progress toward goals
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talkingquality.ahrq.gov/hai/index.html
March 01, 2024 - the front lines of care faster by helping clinicians and staff better understand how to apply proven methods … Help clinicians apply proven methods to prevent HAIs. … Visit the CUSP Method for more information. … Toolkit for Reducing CAUTI in Hospitals
This toolkit helps hospital units teach team members how to … https://www.ahrq.gov/hai/index.html
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talkingquality.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
August 01, 2023 - The introduction and each module provide guidance to instructors on how to teach relevant content in … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to … Back to Top
Connect With Us
Sign up for Email
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
December 01, 2005 - And select the back arrow to go back to the previous slide.
2
The Materials You Will Use
When you deliver … Information is clearly and accurately conveyed to another person using a method that is known and recognized … You will be able to share these examples when you teach. … The possible outcomes:
The day shift resuscitated the patient
Patient underwent additional testing/procedures … shift resuscitating the patient when they shouldn't have, and the patient having additional tests or procedures
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talkingquality.ahrq.gov/hai/tools/cauti-hospitals/index.html
March 01, 2018 - Healthcare-Associated Infections Program
Combating Antibiotic-Resistant Bacteria
About the CUSP Method … consists of three modules—Implementation, Sustainability, and Resources—that a hospital unit can use to teach … https://www.ahrq.gov/hai/tools/cauti-hospitals/index.html
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - back … back
All clinical staff
• Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and
pharmacist), and be confirmed using a teach-back … method where patients
are asked to repeat back what they understood about their discharge
instructions … back
• Explain medications to the patient and
family using teach back
• Discuss progress toward goals
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
September 01, 2020 - The method of providing effective communication can vary. … Use teach-back to make sure you presented information in a way your patient understands. … Interact frequently with your patient and use teach-back. … health-literacy/professional-training/shared-decision/tool/resource-3.html
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
May 01, 2017 - How To Use the Modules
Your facility can use the modules to teach your team key principles that increase … If your facility is not familiar with the CUSP method, you may want to start with Module 1. … The set of modules can be used to teach teams core safety principles. … https://www.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
April 01, 2014 - The method of providing effective
communication can vary. … Use teach-back to make sure you presented
information in a way your patient understands. … avoid paraphrasing or answering for
your patient.
› Interact frequently with your patient and use teach-back