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21. Tool: Handoff | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Tools Tool: SBAR Tool: Closed-Loop Communication Tool: Call-Out Tool: Check-Back … (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … Research/Evidence Base Tool: Handoff A handoff is a standardized method … Reflect on your experience: Can you describe an example of the handoff method used in your facility … Is the same handoff method used in every situation, or do they vary?

22. AHRQ's RED Toolkit Helps Lower Readmissions in Dignity Health Hospitals | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsroom/case-studies/201522.html
    August 01, 2015 - For hospital officials, the most helpful aspects of the RED Toolkit have been the teach-back method for … The hospital instituted teach-back, follow-up appointments, patient call-backs, and other aspects of … https://www.ahrq.gov/news/newsroom/case-studies/201522.html   Back to

23. Medication Management: Sample Process for Medication Management Strategy (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
    January 12, 2017 - Every primary care practice is different, varying by practice size, staffing levels, procedures, resources … A brief procedure guide with these steps is provided for staff as they learn the process. … If you change these steps to fit your practice, you will need to customize the procedure and checklist … You can use the teach-back method to confirm patient understanding. … (Guidance on implementing teach-back is available at http://www.ahrq.gov/professionals/quality-patient

24. Appendix G. Training Team Members How To Use the Checklist - Implementation Guide | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
    May 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … We also suggest creating a demonstration video to teach people in your facility about the checklist. … Remember, the checklist demonstration video should not be the only way you teach team members and should … ambulatory-surgery/sections/implementation/implementation-guide/app-g.html   Back

25. Tool: Closed-Loop Communication | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
    May 01, 2023 - Tools Tool: SBAR Tool: Closed-Loop Communication Tool: Call-Out Tool: Check-Back … (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods … including call-outs, check-backs, and teach-back. … www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html   Back

26. Health Literacy Tools for Providers of Medication Therapy Management | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
    September 01, 2020 - contains 21 tools, including: Conduct Brown Bag Medicine Reviews Communicate Clearly Use the Teach-Back … Method Encourage Questions Address Language Differences Consider Culture, Customs, and Beliefs … www.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html   Back

27. How to Use the CUSP Toolkit | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/toolkit/index.html
    July 01, 2018 - Home Healthcare-Associated Infections Program About the CUSP Method … Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … core CUSP Toolkit is composed of instructional material that a unit leader (facilitator) can use to teach … https://www.ahrq.gov/hai/cusp/toolkit/index.html   Back to Top

28. AHRQ’s RED Toolkit Inspires Improved Patient Discharge at Nacogdoches Memorial Hospital | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsroom/case-studies/201501.html
    March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients … https://www.ahrq.gov/news/newsroom/case-studies/201501.html   Back to

29. AHRQ's Healthcare-Associated Infections Program | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/index.html
    March 01, 2024 - the front lines of care faster by helping clinicians and staff better understand how to apply proven methods … Help clinicians apply proven methods to prevent HAIs. … Visit the CUSP Method for more information. … Toolkit for Reducing CAUTI in Hospitals This toolkit helps hospital units teach team members how to … https://www.ahrq.gov/hai/index.html   Back to Top

30. Patient and Family Engagement in Primary Care | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/reports/engage/interventions/index.html
    June 01, 2023 - The four strategies and the materials to support adoption of each are: Teach-Back : a technique for … with patients and caregivers to create a complete and accurate medication list using the brown bag method … www.ahrq.gov/patient-safety/reports/engage/interventions/index.html   Back

31. Instructional Handouts for Staff and Patients | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/tools/abate/handouts.html
    May 01, 2022 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … Decolonization of non-ICU Patients With Devices provides several instructional handouts to train staff and teach … https://www.ahrq.gov/hai/tools/abate/handouts.html   Back to Top

32. Section 3: Teaching the Key Concepts and Tools | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/teach/index.html
    August 01, 2023 - The introduction and each module provide guidance to instructors on how to teach relevant content in … The easiest way to teach TeamSTEPPS 3.0 may be reading instructor notes while advancing slides. … However, as explained previously, active teaching methods may be more effective. … For example, you might share how your use of a check-back in a recent meeting with a patient helped to … Back to Top Connect With Us Sign up for Email

33. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
    March 01, 2013 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3, … Learn the proper procedures for requesting language assistance and be aware if advance notice is needed

34. Train-the-Trainer Instructor Guide | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps/lep/traintrainers/lepigtrainer.html
    October 01, 2020 - Check-Back Is... . Teach-Back Is... . Putting It All Together . Summary . … Return to Contents   Teach-Back Is... … Slide Time: 1 minute Say: While check-back simply verifies accuracy of a simple communication, teach-back … In a teach-back, you ask people to tell you in their own words what they have learned or understood … Check-back. Teach-back.

35. How To Use This Toolkit | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html
    May 01, 2017 - Your facility can use the materials in each section to teach team members how to apply CUSP to prevent … If your facility is not familiar with the CUSP method, you may want to start with the CUSP toolkit … https://www.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html   Back

36. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - back … back All clinical staff • Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … method where patients are asked to repeat back what they understood about their discharge instructions … back • Explain medications to the patient and family using teach back • Discuss progress toward goals

37. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - The method of providing effective communication can vary. … Use teach-back to make sure you presented information in a way your patient understands. … Interact frequently with your patient and use teach-back. … health-literacy/professional-training/shared-decision/tool/resource-3.html   Back

38. Impact Case Studies on the SOPS Surveys | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/sops/resources/case-studies.html
    November 01, 2023 - Office Survey Helps Colorado Hospital Provide Better Care Aurora Health Care Embraces AHRQ’s CUSP Method … AHRQ's Patient Safety Culture Survey to Improve Quality   AHRQ Patient Safety Culture Survey Used to Teach … https://www.ahrq.gov/sops/resources/case-studies.html   Back to Top

39. Mini-Session Training Content | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps-program/curriculum/situation/teach/mini.html
    July 01, 2023 - Training Research/Evidence Base Mini-Session Training Content If you teach … Select whichever specific situation monitoring tools you plan to teach and use the slides for those tools … Staff meetings, team huddles, email messaging, and other communication methods should be used to reinforce … https://www.ahrq.gov/teamstepps-program/curriculum/situation/teach/mini.html   … Back to Top Connect With Us Sign up for Email

40. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cpi/about/profile/index.html
    July 01, 2022 - AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … supported the development of the Comprehensive Unit-based Safety Progra m (CUSP), a highly effective method … ICUs that used CUSP methods and tools were able to reduce these bloodstream infections by 41 percent, … https://www.ahrq.gov/cpi/about/profile/index.html   Back to Top