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121. Leveraging Cultural Change to Reduce Urinary Catheter Use | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
     December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … action practices, (3) formal and informal leader actions and expectations, (4) teamwork processes (e.g., back-up … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … Slide 25 Back to the Surgeon Why is the surgeon opposed to the new protocol? … cauti-tools/archived-webinars/leveraging-cultural-change-slides.html   Back

122. Slide 1 (ppt file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsslides.ppt
     January 01, 2008 - The organization selects a suitable method that enables health care staff members to directly request … could include: Transferring the patient to another critical care unit (e.g., ICU or CCU) A handoff back … Devise contingencies for a handoff back to the general care area (i.e., keeping the patient in current … can refer to a number of decisions, including: Transferring the patient to another unit A handoff back … TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * RRS Let’s look back at our example TEAMSTEPPS 05.2 Mod

123. TeamSTEPPS for Rapid Response Systems (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrs_slides/rrsslides.pdf
     January 01, 2008 - The organization selects a suitable method that enables health care staff members to directly request … could include: Transferring the patient to another critical care unit (e.g., ICU or CCU) A handoff back … Devise contingencies for a handoff back to the general care area (i.e., keeping the patient in … can refer to a number of decisions, including: Transferring the patient to another unit A handoff back … TEAMSTEPPS 05.2Mod 1 05.2 Page 45Page 45 RRS Let’s look back at our example TEAMSTEPPS 05.2Mod

124. Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
     February 01, 2020 - Most are accustomed to following standard operating procedures even when the policies and procedures … What method will the team use to make decisions and achieve consensus on improvement strategies and actions … Teaching Concepts and Methods "Nothing about medical school prepares a physician to take a leadership … It is important to note that physicians are unlikely to be familiar with QI methods. … /quality-improvement/improvement-guide/3-are-you-ready/index.html   Back

125. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
     July 01, 2018 - Evaluation: Debriefs System Evaluation: Sensemaking System Evaluation: Sensemaking Tools Let's look back … The organization selects a suitable method that enables health care staff members to directly request … Devise contingencies for a handoff back to the general care area (i.e., keeping the patient in current … Return to Top Let's look back at our example Let's Look Back at Our Example (8 min., 23 sec.) … https://www.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html   Back

126. Case Studies of Leading Primary Care Practice Facilitation Programs—Program Snapshot: Oklahoma's Practice Enhancement Assistants (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/Oklahoma_020413comp_0.pdf
     January 01, 2013 - worked with OKPRN for multiple years, and many of the relationships between practices and PEAs date back … The goal is to teach practices how to engage in QI projects on their own and help them to develop the … OKPRN’s training manual includes information on administrative procedures, QI methods, and research … methods. … OKPRN Training Process Initial Training Modules (3-4 weeks) Administrative Procedures Practice-Based

127. Navigating Hierarchy in the Clinical Setting: Working and Communicating with Others | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
     December 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html   Back

128. Improving Your Laboratory Testing Process Toolkit (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
     December 01, 2017 - o A process for updating and informing staff of changes in office procedures. … Everyone in this office has read and follows the testing procedures. 8. … After a patient has a test ordered or performed, but before the results are back. 2. … • The teach-back method in which a patient repeats what they have been told has been shown to enhance … Route back to ordering provider. Closed-loop communication.

129. Patient and Family Engagement | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
     September 01, 2013 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … Staff may use active listening and repeating back to validate that the information the advisor is trying … Staff may use active listening and repeating back to validate that the information the advisor is trying … ssess how well doctors and nurses explain the diagnosis, condition, and next steps in care using the Teach-Back … www.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html   Back

130. Compendium of U.S. Health Systems, 2022, Hospital Linkage File, Technical Documentation (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2022-hospital-linkage-techdoc-021224.pdf
     January 01, 2022 - An overview of the data collection methods for the OneKey and AHA data can be found in the Compendium … When using the linkage file, users should bear in mind a few caveats and limitations to the current methods … characterization of hospitals and their linkages to systems (for example, they use different data collection methods … of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

131. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/scenarios/ancillarysvcs.html
     October 01, 2014 - The resident, hearing the check-back, replied, "No, that's incorrect. Give 5 mg Norcuron." … Potential Tools Check-back, Advocacy/assertion, Collaboration, Task assistance. … Instructor Comments Lacking mutual support and a method for Conflict resolution, a teamwork failure … Potential Tools Check-back, Task assistance, Collaboration. … Potential Tools Two-Challenge rule, Advocacy/Assertion, Collaboration, Check-back.

132. TeamSTEPPS® 2.0 Leadership Briefing | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/about-teamstepps/leadershipbriefing.html
     April 01, 2017 - organizations establish "interdisciplinary team training programs for providers that incorporate proven methods … Rigorous scientific methods were used to develop TeamSTEPPS. … Check-back. … Costs can be modified by obtaining materials and having trainers teach themselves. … presented in the previous slide can be modified or reduced by: Obtaining materials and having trainers teach

133. Formative Evaluation: Fostering Real-Time Adaptations and Refinements to Improve the Effectiveness of Patient-Centered Medical Home Interventions (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/FormativeEvaluation_032513comp.pdf
     March 01, 2013 - of Patient-Centered Medical Home Interventions This brief focuses on using formative evaluation methods … The series is designed to expand the toolbox of methods used to evaluate and refine PCMH models. … a formative evaluation focuses attention on ongoing, midstream assessments that feed information back … Unlike summative evaluations, formative evaluations use these components to deliver information back … J Teach Soc Work 2010 Jan;30(1):64-74. Schoster B, Altpeter M, Meier A, et al.

134. Executive Briefing
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/leadership-brief/ts-leadershipbrief.pptx
     January 01, 2013 - But research has also shown that: Teams that communicate effectively and back each other up reduce the … organizations establish “interdisciplinary team training programs for providers that incorporate proven methods … Rigorous scientific methods were used to develop TeamSTEPPS. … Costs can be modified by obtaining materials and having trainers teach themselves Based on the National … presented in the previous slide can be modified or reduced by: Obtaining materials and having trainers teach

135. TeamSTEPPS Specialty Scenarios: Ancillary Services (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
     March 19, 2014 - for: All Specialties Setting: Hospital A patient presents to Triage complaining of severe upper back … The resident, hearing the check-back, replied, “No, that’s incorrect. Give 5 mg Norcuron.” … Instructor Comments  The pharmacist’s use of a check-back before administering the medication, and … Potential Tools  Check-back, Advocacy/assertion, Collaboration, Task assistance Specialty … Instructor Comments  Lacking mutual support and a method for Conflict resolution, a teamwork failure

136. Patient Safety Tools | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
     June 01, 2022 - well as across geographic areas, including inpatient mortality for medical conditions and surgical procedures … The toolkit is a general guide to using improvement methods and focuses on the 17 Patient Safety Indicators … video excerpts of 50 actual chest tube insertions to illustrate problems that can occur during the procedure … Medical Association to explain the questions patients should ask their doctors about medicines, tests, procedures … www.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html   Back

137. Section 4: Ways To Approach the Quality Improvement Process (Page 2 of 2) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
     January 01, 2020 - As you work with any QI method, the key is to carefully choose strategies that have the best chance to … The goal of this project was to apply innovative systems change methods to strengthen FQHC operations … It uses a set of quality management methods and creates a special infrastructure of people within the … Training clinicians and staff in quality improvement methods. Team building. … quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html   Back

138. Readiness Assessment Survey (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
     September 01, 2012 - Chin, let me check back with you. … ineffective or improper use of medications or serious medication errors; improper preparation for tests and procedures … List various methods. Note contingency plans. … The teaching methods and aids were used effectively 1 2 3 4 5 3. … Chin, let me check back with you.

139. TeamSTEPPS 2.0: Module 8. Change Management | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html
     March 01, 2019 - Strategy Say: An organization fosters a "culture of safety" with its practices, processes, and procedures … Think of the method you use to integrate lessons learned into your own process modification. … Will that method apply here? … New approaches and methods become part of a culture when they are effective. … www.ahrq.gov/teamstepps/instructor/fundamentals/module8/igchangemgmt.html   Back

140. Evaluating Your TeamSTEPPS Intervention To Improve the Safety of LEP Patients | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
     December 01, 2012 - The teaching methods and aids were used effectively 1 2 3 4 5 3. … The interpreter should: Say to the nurse, "Let me check back with you. … Chin, let me check back with you. Do you understand how to take your medicine?" … Chin, let me check back with you. … Say to the nurse, "Let me check back with you. Do you think Mr.