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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
June 01, 2023 - More explanations and illustrations are provided in section 2 of this module ; methods for teaching … Closed-Loop Communication
Using verbal feedback, including call-outs, check-backs, and teach-backs, … Teach-Back
A method to confirm that you have explained information clearly and that patients, family … In a teach-back, you ask the patient or family caregiver to explain the information they need to know … Handoff
A standardized method for transferring information (along with authority and responsibility
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-change.html
February 01, 2024 - Strategy,” note that an organization fosters a “culture of safety” with its practices, processes, and procedures … Will that method apply here? … What means or methods tend to build momentum? Is your facility a “storytelling” place? … New approaches and methods become part of a culture when they are effective. … Back to Top
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … All staff members ask patients to state key points in their own words (i.e., use the teach-back method … Staff members discuss different methods for remembering to take medicines correctly and offer patients … https://www.ahrq.gov/health-literacy/improve/precautions/tool2a.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool1.html
April 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … Billing and other back-office staff.
Keep the size of your team manageable. … Go to Tool 3: Raise Awareness for additional methods of educating your team and others about health … https://www.ahrq.gov/health-literacy/improve/precautions/tool1.html
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pptx
January 01, 2019 - Use teach-back. … J R Soc Med. 2003 May;96(5):219-22. doi: 10.1177/014107680309600504.
29
The Teach-Back Method
“We’ve … Chunk and teach information.
Ask people to teach back
in their own words or demonstrate. … doesn’t teach back correctly
Source: AHRQ Health Literacy Universal Precautions, Tool 5
The teach-back … You use teach-back by asking people to explain in their own words what you told them, or to demonstrate
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool8b.html
March 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … https://www.ahrq.gov/health-literacy/improve/precautions/tool8b.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool17b.html
March 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … https://www.ahrq.gov/health-literacy/improve/precautions/tool17b.html
Back
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ce.effectivehealthcare.ahrq.gov/funding/policies/informedconsent/ictoolkit2.html
December 01, 2018 - method. 11-12 The teach-back method is an interactive educational approach that can be used to confirm … Study personnel should practice the teach-back method in simulated sessions prior to approaching potential … If interpreters will be used, simulated teach-back sessions with the interpreters should be conducted … Teach-Back: Part 1
Start with phrases such as:
"I want to make sure we have the same understanding … Teach-Back: Part 3
Correct any misinformation until potential research subjects indicate that they
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool8.html
February 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … Use the Teach-Back Method to confirm patient understanding. … https://www.ahrq.gov/health-literacy/improve/precautions/tool8.html
Back
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool20.html
February 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … Two methods of referral are:
Direct referrals. … https://www.ahrq.gov/health-literacy/improve/precautions/tool20.html
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/toolkit.html
April 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … https://www.ahrq.gov/health-literacy/improve/precautions/toolkit.html
Back
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3d.html
March 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … https://www.ahrq.gov/health-literacy/improve/precautions/tool3d.html
Back
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool15.html
April 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … Confirm the action plan with teach-back . … https://www.ahrq.gov/health-literacy/improve/precautions/tool15.html
Back
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-procedure-final508.pdf
April 04, 2018 - The Patient Information Card also includes an appointment
reminder (date/time) on the back. … You can use the teach-
back method to confirm patient understanding. … (Guidance on implementing teach-
back is available at http://www.ahrq.gov/professionals/quality-patient-safety … /patient-
family-engagement/pfeprimarycare/interventions/teach-back.html.)
3. … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - Health numeracy reviewed
Teach-Back (20 minutes)
Slide 51. Teach-back
Slide 52. … The teach-back technique
Slide 53. … Return to Contents
Introduce the Teach-Back Technique (20 minutes)
Slide 51: Teach-back … method well or not. … Show group the short video on teach-back.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/assessment-quiz.pdf
March 01, 2024 - Teach specific tools.
Encourage staff to take health literacy training. … Track Your Progress
Overview
Action
Learn the teach-back method.
Try the teach-back method. … Promote the use of teach-back. … Questions for Communicate Clearly: Tool #4
Questions for Use the Teach-Back Method: Tool #5
Questions
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-barriers-postcard-final508.pdf
April 03, 2018 - Explain in plain language how the
medicine affects the body and use
teach-back to ensure understanding … Use plain language instructions on
the prescription so plain language
appears on the label; use teach … -
back or the Show Me method. … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - Return to Contents
Slide 22/Strategy 4: Use Teach-Back (Continued)
Why use teach-back? … Document the use of teach-back and the patient's response to teach-back. … questions about teach-back. … Examples that are Not Teach-Back include:
Are you clear about the procedure we discussed? … The teach-back method that you learned earlier can help you confirm that your patient understands.
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ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool2.html
May 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Follow Up … Use the Plan-Do-Study-Act (PDSA) method to test and refine the changes you make. … https://www.ahrq.gov/health-literacy/improve/precautions/tool2.html
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/match/chapter-7.html
July 01, 2022 - the easiest ways to close the gap of communication between clinician and patient is to employ the "teach-back … " method, also known as the "show-me" method or "closing the loop." 18
"Teach-back" is a way to confirm … Patient understanding is confirmed when they explain it back to you. … These methods include the use of plain language, communication tools (e.g., multimedia), and "teach-back … " (having an individual repeat back instructions to assess comprehension) with all patients.