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161. Results | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/reports/engage/results.html
     March 01, 2017 - Teach-back. … understanding of information and encouraging open communication is through the effective and consistent use of "teach-back … With teach-back, when a patient receives new information, the patient "teaches" that new information … Informants recommended using teach-back whenever a new medication is prescribed, an old medication is … Teach-back can also be used to ensure understanding about why a test is being ordered to reinforce to

162. Impact Case Studies on the SOPS Surveys | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/resources/case-studies.html
     November 01, 2023 - Office Survey Helps Colorado Hospital Provide Better Care Aurora Health Care Embraces AHRQ’s CUSP Method … AHRQ's Patient Safety Culture Survey to Improve Quality   AHRQ Patient Safety Culture Survey Used to Teach … https://www.ahrq.gov/sops/resources/case-studies.html   Back to Top

163. Readiness Assessment | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/clabsi-final-companion/clabsicomp5c.html
     January 01, 2013 - Home Healthcare-Associated Infections Program About the CUSP Method … Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … Eliminating CLABSI, A National Patient Safety Imperative: Final Report Companion Guide Preface Methods … ://www.ahrq.gov/hai/cusp/clabsi-final-companion/clabsicomp5c.html   Back

164. Long-Term Care Safety Toolkit Modules | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
     May 01, 2017 - How To Use the Modules Your facility can use the modules to teach your team key principles that increase … If your facility is not familiar with the CUSP method, you may want to start with Module 1. … The set of modules can be used to teach teams core safety principles. … https://www.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html   Back

165. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
     January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach back? … Provide an example of the teach-back.

166. TeamSTEPPS 2.0 Course Management Guide (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt.pdf
     January 01, 2007 - back to the class. … Guide – A-11 Course Materials The TeamSTEPPS curriculum is based on evidence from behavioral methods … TeamSTEPPS 2.0 Course Management Guide – A-37 Facilitation Skills Facilitation is a method of … • Reflecting – Direct the point back to the student or class. … The following question set is one method of doing this. • What has happened up to this point?

167. TeamSTEPPS 2.0 Course Management Guide (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt-cx062819.pdf
     January 01, 2007 - back to the class. … Guide – A-11 Course Materials The TeamSTEPPS curriculum is based on evidence from behavioral methods … TeamSTEPPS 2.0 Course Management Guide – A-37 Facilitation Skills Facilitation is a method of … • Reflecting – Direct the point back to the student or class. … The following question set is one method of doing this. • What has happened up to this point?

168. Appendix G . Urinary Catheter Project Fact Sheet | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/impl-guide/implementation-guide-appendix-g.html
     October 01, 2015 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … To teach nurses the indications for urinary catheter use. … www.ahrq.gov/hai/cauti-tools/impl-guide/implementation-guide-appendix-g.html   Back

169. Office-Based Teams Instructor Guide
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
     January 20, 2006 - The coaching methods covered in this toolkit are suggestions and different coaching methods can be combined … DISCUSSION: Imagine that the individual in this video came back and said that the DESC Script didn’t … DISCUSSION: Effective use of the 3 I’s coaching method can be considered an opportunity for modeling … Then, they can discuss the effectiveness of a debrief using the 3 I’s method. … (Possible answers: Situational awareness, mutual support, huddle) What skills is she using to teach the

170. Tool 3: The Share Approach Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
     April 01, 2014 - The method of providing effective communication can vary. … Use teach-back to make sure you presented information in a way your patient understands. … avoid paraphrasing or answering for your patient. › Interact frequently with your patient and use teach-back

171. TeamSTEPPS for Office-Based Care: Teaching and Coaching | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module8/office_teach.html
     February 01, 2016 - Practice coaching TeamSTEPPS tools individually, using the 3 I’s coaching method. … One method to teaching is a leveled approach: 100 level: basic, easy to execute. 200 level: intermediate … Check-back. Cross-check. … Check-back/closed loop communication. Handoff (including I PASS THE BATON). … What skills is she using to teach the CUS tool to Nurse Larry?

172. Course Evaluation | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/reference/smpcefm.html
     March 01, 2014 - composition of a multi-team system................ 1 2 3 To what extent were the teaching methods … strategies that can improve a team’s communication 1 2 3 To what extent were the teaching methods … how it is cultivated within a team............... 1 2 3 To what extent were the teaching methods … plan........................................... 1 2 3 To what extent were the teaching methods … https://www.ahrq.gov/teamstepps/instructor/reference/smpcefm.html   Back

173. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/publications/ten-attributes.html
     January 01, 2024 - organizations recognize that everyone, not just clinicians, needs health literacy training – from front and back … AHRQ resources that can help health systems with Attribute #4 include: A Community Engagement Method … and the QuestionBuilder App The SHARE Approach (training on shared decision making) Use the Teach-Back … Method 7. … https://www.ahrq.gov/health-literacy/publications/ten-attributes.html   Back

174. Moderating Factors | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/clabsi-final-companion/clabsicomp5.html
     January 01, 2013 - Home Healthcare-Associated Infections Program About the CUSP Method … Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … Eliminating CLABSI, A National Patient Safety Imperative: Final Report Companion Guide Preface Methods … Methods Sample To be included in the model, units had to be an adult ICU and have baseline data and … https://www.ahrq.gov/hai/cusp/clabsi-final-companion/clabsicomp5.html   Back

175. Probability and the Diagnostic Pathway | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/probabilistic-thinking3.html
     September 01, 2022 - Methods To Teach and Inform Probability for Diagnostic Decision Making To appropriately incorporate … games or other novel methods . … methods for determining thresholds. … Novel delivery of classic learning approaches can serve as an effective method for teaching these skills … diagnostic-safety/resources/issue-briefs/probabilistic-thinking3.html   Back

176. TeamSTEPPS® Diagnosis Improvement: Module 7: Putting It All Together (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module7-presenters-notes.pdf
     January 01, 2008 - patient-clinician communication ‒ For diagnosis-focused referrals ‒ For conveying diagnostic uncertainty • Teach-Back … Teach‐back is another diagnosis improvement communication tool that promotes patient engagement, patient … Failure to share information Defensiveness Conventional thinking             SBAR Teach-back … If her staff had used teach‐back with Mr. … Elliott (the pulmonologist) may have used reflective practice to consider the most thoughtful method

177. Mini-Session Training Content | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/team/teach/mini.html
     May 01, 2023 - Select whichever leadership tools or concepts you plan to teach, and use the slides for those tools in … Even if your training is very focused, sustaining the use of any tools you teach will depend on reinforcement … Staff meetings, team huddles, email messaging, and other communication methods should be used to reinforce … https://www.ahrq.gov/teamstepps-program/curriculum/team/teach/mini.html   … Back to Top Connect With Us Sign up for Email Updates

178. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
     January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach back? … Provide an example of the teach-back.

179. Mutual Support Mini-Session Training Content | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/teach/mini.html
     July 01, 2023 - Select whichever mutual support tools you plan to teach and use the slides for those tools in your training … Even if your training is very focused, sustaining the use of any tools to teach will depend on reinforcement … Staff meetings, team huddles, email messaging, and other communication methods should be used to reinforce … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/mini.html   … Back to Top Connect With Us Sign up for Email Updates

180. Lesson 4: Summary: Putting It All Together
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
     March 07, 2019 - therein. 5 Communication Tools SBAR Situation Background Assessment Recommendation Call-out Check-back … The four communication tools we discussed in the earlier lesson—SBAR, callout, check back, and handoffs—help … If you are sitting with your team, think back to your discussions on the communication tools. … In a later module, we'll discuss some methods for both teaching and coaching these tools and others. … They have competencies in many areas, including quality improvement methods, project management, and