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121. TeamSTEPPS 2.0 Module 8: Change Management
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
     March 28, 2006 - And select the back arrow to go back to the previous slide. … An organization fosters a culture of safety with its practices, processes, and procedures. … Use existing quality improvement methods in your organization to track activities on a daily basis. … Will that method or methods work here? Why or why not? … New approaches and methods become part of a culture when they are effective.

122. Part 1: Use of Adult Education Methods in Teaching PCPF Core Competencies | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/curriculum/part-1.html
     February 01, 2022 - Resources Primary Care Practice Facilitation Curriculum Part 1: Use of Adult Education Methods … Opportunities Primary Care Practice Facilitation Curriculum Part 1: Use of Adult Education Methods … Primary Care Practice Facilitation Curriculum Preface Introduction Part 1: Use of Adult Education Methods … Page originally created September 2021 Internet Citation: Part 1: Use of Adult Education Methods … ncepcr/tools/transform-qi/deliver-facilitation/curriculum/part-1.html   Back

123. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
     February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … Category What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve 5 been able to set up the appointment.

124. Postdisphone (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
     January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … What To Look For Anticoagulants Bleeding; who is managing INR Antibiotics Diarrhea; backup method … I’ll call you back when I’ve been able to set up the appointment.

125. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
     October 01, 2020 - Check-Back Is... . Teach-Back Is... . Putting It All Together . Summary .   … Return to Contents   Teach-Back Is... … Slide Time: 1 minute Say: While check-back simply verifies accuracy of a simple communication, teach-back … In a teach-back, you ask people to tell you in their own words what they have learned or understood … Check-back. Teach-back.

126. Pf-Engagement-Facnotes (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
     May 01, 2017 - Using the “Teach Back” method, verify that a patient understands by asking them to explain the information … back to you. … Back” method to have the individual describe the risks of the procedure the way he or she understands … Use Teach Back to assess how well health care providers explain the diagnosis, condition, and next steps … Teach Back allows the patient or family to explain in their own words what the health care providers

127. Appendix G. Training Team Members How To Use the Checklist - Implementation Guide | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
     May 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … We also suggest creating a demonstration video to teach people in your facility about the checklist. … Remember, the checklist demonstration video should not be the only way you teach team members and should … ambulatory-surgery/sections/implementation/implementation-guide/app-g.html   Back

128. FileNewTemplate
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
     March 07, 2019 - And practice coaching TeamSTEPPS tools individually using the three I's coaching method. … The coaching methods covered in this toolkit are suggestions. … Different coaching methods can be utilized and combined successfully with different TeamSTEPPS tools. … The coaching methods covered in this toolkit are suggestions; different coaching methods can be utilized … First, it's important to consider the audience when deciding how best to teach and then coach that audience

129. How To Use This Toolkit | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html
     May 01, 2017 - Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … Your facility can use the materials in each section to teach team members how to apply CUSP to prevent … If your facility is not familiar with the CUSP method, you may want to start with the CUSP toolkit … https://www.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html   Back

130. TeamSTEPPS 2.0 Module 6: Mutual Support
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
     February 09, 2006 - Do you think about helping each other, supporting one another, having your team member's back? … And select the back arrow to go back to the previous slide. 2 The Materials You Will Use When you deliver … conflicts I experienced was when I worked in an environment that lacked updated SOPs or Standard Operating Procedures … interpersonal problem between our members, and it improved by our group getting help and updating the procedures … Can we agree to follow such a procedure if this were to occur again?

131. Guide to Implementing the Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/guide/index.html
     September 01, 2020 -     Tool 3: Raise Awareness Spoken Communication     Tool 4: Communicate Clearly     Tool 5: Use the Teach-Back … Method     Tool 6: Follow Up With Patients     Tool 7: Improve Telephone Access     Tool 8: Conduct … www.ahrq.gov/health-literacy/improve/precautions/guide/index.html   Back

132. Path to Improvement | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/guide/path.html
     September 01, 2020 - Feel free to identify other methods for measuring your progress. … automated phone system) or if they are not familiar with a specific health literacy concept (e.g., teach-back … literacy can instruct staff on specific strategies you want them to implement, such as Tool 5: Use the Teach-Back … Method . … Use medical team meetings, huddles, and other opportunities to teach and reinforce health literacy strategies

133. Patient and Family Engagement in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
     May 01, 2017 - Using the “Teach Back” method, verify that a patient understands by asking them to explain the information … back to you. … Back” method to have the individual describe the risks of the procedure the way he or she understands … Use Teach Back to assess how well health care providers explain the diagnosis, condition, and next steps … Teach Back allows the patient or family to explain in their own words what the health care providers

134. Tool: Closed-Loop Communication | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
     May 01, 2023 - Tools Tool: SBAR Tool: Closed-Loop Communication Tool: Call-Out Tool: Check-Back … (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods … including call-outs, check-backs, and teach-back. … www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html   Back

135. Making Healthcare Safer Practices: 15. Care Transitions (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/care-transitions-1.pdf
     March 01, 2020 - BOOST promotes patient education through the use of the teach-back technique. … BOOST provides a video and 60–90 minute curriculum to educate the care team about the teach- back … The BOOST Model stresses the importance of communicating with patients using the teach- back technique … Model (((MH “Teaching") OR (AB "Teach-Back Communication" OR “Teach-Back” OR “Teachback”)) AND … Communication" OR “Teach-Back” OR “Teachback”)) AND ((MH “Patient Discharge” OR “Patient Transfer

136. University of Texas Health at San Antonio, University Health System Used AHRQ Tools | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/201905.html
     September 01, 2019 - The team incorporated plain language, teach-back concepts, and criteria in AHRQ’s Health Literacy Universal … Precautions Toolkit and AHRQ’s Patient Educational Materials Assessment Tool Guide, which is a method … on University Health System’s informed consent process will extend beyond patients undergoing PICC procedures … Plans are underway to use it for seven other procedures. … https://www.ahrq.gov/news/newsroom/case-studies/201905.html   Back to

137. Health Literacy Tools for Providers of Medication Therapy Management | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
     September 01, 2020 - contains 21 tools, including: Conduct Brown Bag Medicine Reviews Communicate Clearly Use the Teach-Back … Method Encourage Questions Address Language Differences Consider Culture, Customs, and Beliefs … www.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html   Back

138. Chapter 3: Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS LEP Module | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
     September 01, 2020 - Training Appendix B: Bringing It To Life - Case Study Appendix C: Advisory Board Members Appendix D: Methods … TeamSTEPPS LEP Module Objectives and Teaching Methods The TeamSTEPPS LEP Module trains interprofessional … Teaching Methods Include: "Train the trainer" module. … - Back, Teach Me Three (questions that guide Teach-Back ), or similar techniques. … www.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html   Back

139. How to Use the CUSP Toolkit | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/index.html
     July 01, 2018 - Home Healthcare-Associated Infections Program About the CUSP Method … Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method … core CUSP Toolkit is composed of instructional material that a unit leader (facilitator) can use to teach … https://www.ahrq.gov/hai/cusp/toolkit/index.html   Back to Top

140. AHRQ’s RED Toolkit Inspires Improved Patient Discharge at Nacogdoches Memorial Hospital | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/201501.html
     March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients … https://www.ahrq.gov/news/newsroom/case-studies/201501.html   Back to