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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
-
cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
-
ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
-
www.cahps.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
-
www.healthcare411.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
-
www.monahrq.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
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www.innovations.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
-
www.talkingquality.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
-
www.cpsi.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
-
ce.effectivehealthcare.ahrq.gov/health-literacy/improve/organizational.html
September 01, 2020 - limited English proficiency that have documented involvement of an interpreter
Staff Trained to Use Teach … Back
Percentage of staff who report being formally trained to use the Teach Back method … Patients Correctly Teaching Back Discharge Instructions
Percentage of discharged patients who correctly … taught back discharge instructions
Care for Older Adults – Medication Review
Percentage … https://www.ahrq.gov/health-literacy/improve/organizational.html
Back
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psnet.ahrq.gov/node/33631/psn-pdf
April 01, 2006 - Teach them the communication skills that will be required in order to make the above point
true—and, … in the evaluation of actual medication errors from their earliest days as student
pharmacists and teach … Teach them how to best treat and communicate with patients when an error does occur. … Teach students that the improved communication and teamwork skills that will support cultural
change … PracticeSchool of
PharmacyUniversity of California, San Francisco
https://psnet.ahrq.gov//#ref10
References
Back
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www.qualitymeasures.ahrq.gov/challenges/past/teamstepps-video/index.html
September 01, 2023 - University of Rochester Medical Center, Rochester, NY: Applying CUS and Teach Back in Inpatient Setting … demonstrates the use of CUS and teach back techniques to ensure patient safety. … https://www.ahrq.gov/challenges/past/teamstepps-video/index.html
Back
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www.talkingquality.ahrq.gov/challenges/past/teamstepps-video/index.html
September 01, 2023 - University of Rochester Medical Center, Rochester, NY: Applying CUS and Teach Back in Inpatient Setting … demonstrates the use of CUS and teach back techniques to ensure patient safety. … https://www.ahrq.gov/challenges/past/teamstepps-video/index.html
Back
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www.healthcare411.ahrq.gov/challenges/past/teamstepps-video/index.html
September 01, 2023 - University of Rochester Medical Center, Rochester, NY: Applying CUS and Teach Back in Inpatient Setting … demonstrates the use of CUS and teach back techniques to ensure patient safety. … https://www.ahrq.gov/challenges/past/teamstepps-video/index.html
Back