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www.ahrq.gov/topics/community-health-workers-and-promotores-de-salud.html
TeamSTEPPS Video - Applying CUS and Teach Back (en inglés).
New!
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www.ahrq.gov/teamstepps-program/curriculum/team/teach/two-day.html
February 01, 2024 - Teaching Process
Introduction
Referring to Slide 1, “Team Leadership,” welcome the participants back … The TeamSTEPPS curriculum now includes a set of video-based simulation training activities that teach … You may want to use parts of or all of that resource to teach these concepts.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
June 02, 2025 - If no, CALLER: Is there a better time that I can call you back?
A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
June 02, 2025 - If no, CALLER: Is there a better time that I can call you back?
A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back”
method. … Then
conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve
5
been able to set up the appointment. … If you have to follow up with patient on
anything, remind him or her that you will be calling back.
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-presenters-notes.pdf
January 01, 2008 - patient-clinician communication
‒ For diagnosis-focused referrals
‒ For conveying diagnostic uncertainty
• Teach-Back … Teach‐back
is another diagnosis improvement communication tool that promotes patient
engagement, patient … These include call‐out, check back, and handoffs. … Failure to share
information
Defensiveness
Conventional thinking
SBAR
Teach-back … If her staff had used teach‐back with Mr.
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-all-together.pptx
January 01, 2008 - patient-clinician communication
For diagnosis-focused referrals
For conveying diagnostic uncertainty
Teach-Back … Teach‐back is another diagnosis improvement communication tool that promotes patient engagement, patient … These include call‐out, check back, and handoffs. … Fatigue
Misinterpretation of data
Failure to share information
Defensiveness
Conventional thinking SBAR
Teach-back … If her staff had used teach‐back with Mr.
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psnet.ahrq.gov/node/33665/psn-pdf
March 01, 2008 - Center) were performed and taught using the time-honored
apprenticeship model of "see one, do one, teach … Residents were expected to independently perform
and teach most medical procedures (central venous line … In addition, the most qualified faculty were often
unavailable to help teach, perform, supervise, or … References
Back to Top 1. Procedures Required for Internal Medicine. … [go to PubMed] Tables Back to Top Table 1.
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psnet.ahrq.gov/issue/health-literacy-informed-communication-reduce-discharge-medication-errors-hospitalized
July 12, 2023 - trial provided either standard discharge medication instructions or an intervention which included teach-back
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www.ahrq.gov/news/newsroom/case-studies/201704.html
April 01, 2017 - "HAP's clinical staff used its expertise in the 'teach-back' technique to develop a community education
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
April 01, 2011 - back. … back … back
All clinical staff
• Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and
pharmacist), and be confirmed using a teach-back … back
• Explain medications to the patient and
family using teach back
• Discuss progress toward goals
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psnet.ahrq.gov/issue/health-literacy-and-patient-safety-events
January 11, 2017 - may have played a role in delayed or missed care and describes a program to encourage adoption of teach-back
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www.ahrq.gov/research/findings/final-reports/stpra/stpraapd3.html
April 01, 2018 - Family allowed back into PACU?
Rare for family to come back to PACU. … Not let someone go back if visibly sick. … Call family back to PACU and go over discharge. … Teach them how to empty/drain catheters etc. Teach them to give injections. … Patient always calls surgeon back. Surgeon sees patient a week later.
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psnet.ahrq.gov/issue/supplemental-issue-quality-and-safety-education-nurses-qsen-program
August 12, 2009 - March 2, 2016
"Teach-back" from a patient's perspective.
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psnet.ahrq.gov/node/33631/psn-pdf
April 01, 2006 - Teach them the communication skills that will be required in order to make the above point
true—and, … in the evaluation of actual medication errors from their earliest days as student
pharmacists and teach … Teach them how to best treat and communicate with patients when an error does occur. … Teach students that the improved communication and teamwork skills that will support cultural
change … PracticeSchool of
PharmacyUniversity of California, San Francisco
https://psnet.ahrq.gov//#ref10
References
Back
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psnet.ahrq.gov/node/33859/psn-pdf
June 01, 2018 - One was to teach, but we also needed to make it
evidence-based. … You can always fall back on CT if necessary. … being trained in
ultrasound and as the fellowships expanded, there were more qualified faculty to teach … We have recorded
simultaneous heart sounds and ultrasounds to teach medical students auscultation. … Ultrasound is great for
getting us back to the bedside and physically examining the patient.
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psnet.ahrq.gov/node/33630/psn-pdf
March 01, 2006 - However, the most effective way to
teach and implement these concepts is much less clear. … The first, and easiest to achieve, is
to teach the necessary knowledge, skills, and attitudes (KSAs) … Both class-
based and simulator systems can effectively teach the basic KSAs. … training to teach the KSAs and simulator-based training to practice crisis management. … Public HealthChief of Obstetrics and Gynecology, Beth Israel
Deaconess Medical Center
References
Back
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool8_cop_handout.docx
November 01, 2015 - Provide customized education to patients and their caregivers;
Provide oral instructions using the teach-back
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psnet.ahrq.gov/issue/caregiver-and-clinician-perspectives-discharge-medication-counseling-qualitative-study
January 31, 2024 - Clinicians and caregivers both stated that teach-back protocols were helpful but inconsistently used