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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/teach/mini.html
May 01, 2023 - https://www.ahrq.gov/teamstepps-program/curriculum/communication/teach/mini.html
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www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/pharmlitqi.pdf
December 01, 2011 - • Use the teach-back techniques in the pharmacy setting. … • If applicable, teach the teach-back method to pharmacy staff. … Back Method
• Health Literacy Universal Precautions Toolkit–Teach-Back Self-Evaluation & Tracking Log … We use "teach back" method. 25.0% 75.0% 0.0% 0.0% 0.0% 100.0%
16. … Back Video – a technique for teaching patients
• Provider Communication Skill: Ask for teach-back
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
January 01, 2010 - Use a “Teach Back”
to Check Understanding
Schillinger et al 2003
How many of you know the teach back … Well, teach back is used to assess patient understanding. … Teach back works. … You also need to focus the teach back on 1 or 2 points. … Provide an example of the teach-back.
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
August 01, 2023 - In the introduction and each module, we provide advice to instructors on how to teach relevant content … trainees to go the AHRQ TeamSTEPPS website and read the sections of the TeamSTEPPS curriculum you plan to teach … The easiest way to teach TeamSTEPPS may be reading instructor notes while advancing slides. … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
July 01, 2023 - (or Repeat-Back)
Tool: Teach-Back
Tool: Handoff
Tool: I-PASS
Tool: ANTICipate … (or Repeat-Back)
A check-back, which is sometimes called a repeat-back, is a closed-loop communication … The Pocket Guide includes the following example of a check-back. … the check-back process:
Who was the sender? … (or Repeat-Back).
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/teach/half-day.html
May 01, 2023 - communication exercise described in the 2-day training section (Slide 3) is a useful, active way to teach … https://www.ahrq.gov/teamstepps-program/curriculum/communication/teach/half-day.html
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www.qualitymeasures.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
January 01, 2010 - Use a “Teach Back”
to Check Understanding
Schillinger et al 2003
How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach
back? … Provide an example of the teach-back.
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
February 01, 2024 - Process
Introduction and Objectives
Referring to Slide 1, "Mutual Support," welcome your class back … The TeamSTEPPS curriculum now includes a set of video-based simulation training activities that teach … You may want to use parts of or all of that resource to teach these concepts. … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html
June 01, 2023 - of them out so you can help your class fully understand the importance and use of each tool you do teach … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html
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www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool21.html
February 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Lab Results … Get information sent directly back to you. … Use the teach-back method to confirm you have been clear.
Offer help with the referral. … Use the teach-back method to confirm patient understanding.
Follow up on referrals.
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
February 01, 2021 - Tool 6: Using the Teach-Back Technique: A Reference Guide for Health Care Providers ( PDF , 2.58 MB) … This tool highlights effective teach-back techniques and describes the role of teach-back when sharing … The handout includes interactive checklists on optimal teach-back approaches to guide providers on when … This kit includes:
A customizable flyer for the trainees to take back to their organizations for recruitment … health-literacy/professional-training/shared-decision/tools/index.html
Back
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/practice.pdf
October 24, 2007 - Be sure to use clear and simple language, ask open-ended questions, and use the
teach-back mechanism … Be sure to use clear and simple language, ask open-ended questions, and use the
teach-back mechanism … Repeating key information more than one time
Asking the patient to re-cap what was said using ‘Teach … Back’
AHRQ Publication No. 07(08)-0051-3-EF
Hands-on Practice!
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/pharmacy/resources/slides/strategies.html
September 01, 2020 - Use a "teach back" or "show me" technique to check clarity and understanding. … Use a "Teach-Back" Check for Clarity & Understanding
Image: A chart depicts the Teach-Back model, a … Slide 16
Teach-Back Scripts
I want to make sure I explained everything clearly. … Provide an example of the teach-back. … Teach Back.
Slide 26
References
Agency for Healthcare Research and Quality.
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/teach/half-day.html
May 01, 2023 - Team Structure
You can use the slides and instructor guidance from the 2-day training section to teach … https://www.ahrq.gov/teamstepps-program/curriculum/team/teach/half-day.html
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
May 24, 2013 - back to make sure you explained clearly
– Find out how much information they want to know
– Speak … back? … or do to be sure you
explained things well
• Tips for teach back:
– Start slowly
– Do not ask yes … or no questions
– Chunk information when explaining more than one concept
and use teach back after … (continued 2)
What is teach back?
How do these tools benefit you?
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
May 01, 2023 - Tools
Tool: SBAR
Tool: Closed-Loop Communication
Tool: Call-Out
Tool: Check-Back … (or Repeat-Back)
Tool: Teach-Back
Tool: Handoff
Tool: I-PASS
Tool: ANTICipate … messages are correctly understood by recipients using methods including call-outs, check-backs, and teach-back … www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
Back
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www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/guide/strategies.html
September 01, 2020 - Use a "teach back" or "show me" technique to check understanding. … Slide 23
Use a "Teach Back" to Check Understanding
This slide has a flow chart showing a circular … cycle of using a "teach back" method to make sure a patient understands a message. … of ways to use "teach back" methods:
I want to make sure I explained everything clearly. … Provide an example of teach-back.
Slide 28
What questions do you have?
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-change.html
February 01, 2024 - While you can use the slides that follow to teach key change management concepts, an optional approach … Change Management Exercise
If you teach change management using a group exercise, you can introduce … https://www.ahrq.gov/teamstepps-program/curriculum/team/implement/teach-change.html
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www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool11d.html
March 01, 2024 - Communication
Communication Self-Assessment
Communication Observation Form
Plain Language Words
Use the Teach-Back … Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions for Informed Consent
Lab Results … https://www.ahrq.gov/health-literacy/improve/precautions/tool11d.html
Back
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
May 22, 2013 - back? … • An opportunity to assess how well clinicians explained a
concept, and, if necessary, re-teach the … to be sure you explained
things well
• Tips for teach back:
– Start slowly
– Do not ask yes or no … questions
– For more than one concept, chunk information and use teach
back after each concept … (continued 5)
What is teach back?