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161. TeamSTEPPS 2.0 Course Management Guide (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt.pdf
     January 01, 2007 - back to the class. … Physician's Office COMMUNICATION • SBAR     • Handoff    • Call-Out  • Check-Back … is a controlling, persistent talker: o Ask direct “yes/no” questions, thank the trainee, and move back … Keep in mind the objectives of the class; if the discussion goes off on a tangent, guide it back on … • Reflecting – Direct the point back to the student or class.

162. Strategy 4: IDEA Discharge Planning (Tool 3) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.pdf
     January 01, 2010 - the diagnosis, condition, and next steps in the patient’s care to the patient and family and use teach … back.

163. Strategy 4: IDEA Discharge Planning (Tool 3) (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
     January 01, 2010 - explain the diagnosis, condition, and next steps in the patient’s care to the patient and family and use teach … back.

164. TeamSTEPPS 2.0 Course Management Guide | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/coursemgmt.html
     June 01, 2019 - Participants typically teach for 20 minutes and then receive 2 minutes of peer feedback and coaching … The groups will require dedicated spaces to conduct the teach-backs simultaneously. … back to the class. … Dynamic presenters, individuals with a desire and talent to teach and make a point. … https://www.ahrq.gov/teamstepps/instructor/essentials/coursemgmt.html   Back

165. Appendix A: Recommendations for Staff Training | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html
     September 01, 2020 - Teach a set of cross-cultural skills that will enable health care providers and staff to understand the … How to work with interpreters: Teach trainees how to call for interpreters and how to explain to patients … Teach trainees how to access interpreters, scheduling in advance and as needed. … www.ahrq.gov/health-literacy/professional-training/lepguide/app-a.html   Back

166. Health System Participation in Accountable Care Organizations (ACOs), 2016 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/chsp/aco-participation.pdf
     January 01, 2019 - of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

167. The SHARE Approach—Essential Steps of Shared Decisionmaking: Expanded Reference Guide with Sample Conversation Starters | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
     September 01, 2020 - Use the teach-back technique to check for understanding After presenting the information, it is important … Refer to Using the Teach-Back Technique: A Reference Guide for Health Care Providers (Tool 6) for more … information on teach-back technique. … my patient to review relevant decision tools (booklets/videos/Web sites). ___ I asked my patient to teach … back what was discussed. ___ My patient demonstrated an understanding of the options.

168. Appendix D, Table D3 | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/research/findings/final-reports/stpra/stpraapd3.html
     April 01, 2018 - Family allowed back into PACU? Rare for family to come back to PACU.  … Not let someone go back if visibly sick. … Call family back to PACU and go over discharge. … Teach them how to empty/drain catheters etc. Teach them to give injections. … Patient always calls surgeon back.  Surgeon sees patient a week later.  

169. Patient and Family Engagement in Primary Care | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/reports/engage/interventions/index.html
     June 01, 2023 - The four strategies and the materials to support adoption of each are: Teach-Back : a technique for … www.ahrq.gov/patient-safety/reports/engage/interventions/index.html   Back

170. Health Literacy Tools for Providers of Medication Therapy Management | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html
     September 01, 2020 - contains 21 tools, including: Conduct Brown Bag Medicine Reviews Communicate Clearly Use the Teach-Back … www.ahrq.gov/health-literacy/improve/pharmacy/medication-mgt.html   Back

171. The SHARE Approach | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/index.html
     March 01, 2023 - from different cultures or have limited skills in language or understanding of numbers and using the Teach-Back … /health-literacy/professional-training/shared-decision/index.html   Back

172. Course Evaluation | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/courseeval.html
     December 01, 2015 - /www.ahrq.gov/teamstepps/officebasedcare/handouts/courseeval.html   Back

173. Health System Participation in Medicare Bundled Payment Models, 2016 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/chsp/bundled-payments_0.pdf
     January 01, 2019 - of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

174. Provider-Offered Medicare Advantage Plans Among U.S. Health Systems, 2016 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/chsp/ma-plans.pdf
     March 01, 2019 - of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

175. Provider-Offered Insurance Products Among U.S. Health Systems, 2016 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/chsp/insurance-products.pdf
     January 01, 2019 - of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

176. Training Guide: Using Simulation in TeamSTEPPS® Training | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/simulation/index.html
     June 01, 2019 - Training Guide: Using Simulation in TEAMSTEPPS ® Training is a tool for trainers to use when they teach … https://www.ahrq.gov/teamstepps/simulation/index.html   Back to Top

177. TeamSTEPPS 2.0 Module 9: Coaching Workshop
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
     April 10, 2006 - It teaches you all the concepts that comprise the TeamSTEPPS initiative While also teaching you to teach … Use the navigation buttons in the lower right to work through the online modules Select here to move back … And select the back arrow to go back to the previous slide. 2 The Materials You Will Use When you deliver … When you teach the course, you will use slide 12 to lead an exercise on effective coaching. … When you teach this module, you'll use slide 14 to introduce the individual exercise.

178. AHRQ’s RED Toolkit Inspires Improved Patient Discharge at Nacogdoches Memorial Hospital | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201501.html
     March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients … https://www.ahrq.gov/news/newsroom/case-studies/201501.html   Back to

179. Lesson 4: Summary: Putting It All Together
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
     March 07, 2019 - therein. 5 Communication Tools SBAR Situation Background Assessment Recommendation Call-out Check-back … The four communication tools we discussed in the earlier lesson—SBAR, callout, check back, and handoffs—help … If you are sitting with your team, think back to your discussions on the communication tools. … Misinterpretation of Cues Lack of Role Clarity TOOLS and STRATEGIES Communication SBAR Call-Out Check-Back

180. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
     March 01, 2013 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.