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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-oct2013.pptx
    January 01, 2013 - times…it’s your responsibility If you are being challenged, acknowledge the concern Correct the problem Teach … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS Limited English Proficiency & TeamSTEPPS 38 Check-Back … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS Limited English Proficiency & TeamSTEPPS 39 Teach-Back … including in-person and phone interpreters Brief/psychological safety Advocacy and assertion CUS Check-backTeach-back TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS Limited English Proficiency & TeamSTEPPS
  2. www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-g.html
    May 01, 2017 - We also suggest creating a demonstration video to teach people in your facility about the checklist. … Remember, the checklist demonstration video should not be the only way you teach team members and should … ambulatory-surgery/sections/implementation/implementation-guide/app-g.html   Back
  3. Postdisphone (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
    January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
    February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve 5 been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
  5. www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … Repeat-Back Recommendations and Requests states an initial recommendation, what is needed and when, … and repeats back the stated response from the other provider or patient to ensure accuracy. … "You should complete the test within 2 weeks and come back to see me so we can talk about the results … "If you experience X or Y new symptoms, please come back in or call the office."
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
    January 01, 2014 - discussions, if needed Receptionist Explain choices including benefits, harms, and risks; use teach-back …  Teach-Back to check understanding? 7. …  Always using teach-back to verify comprehension? … Training Always Use Teach-back! Training toolkit. … Available at: http://www.teachbacktraining.org/ Frequently Asked Questions About Teach-Back PDF is
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - back. … backback All clinical staff • Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-backback • Explain medications to the patient and family using teach back • Discuss progress toward goals
  8. www.qualitymeasures.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/curriculum/part-1.html
    February 01, 2022 - ncepcr/tools/transform-qi/deliver-facilitation/curriculum/part-1.html   Back
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
    January 20, 2006 - DISCUSSION: Imagine that the individual in this video came back and said that the DESC Script didn’t … The TeamSTEPPS communication tools are: SBAR Check-back Handoffs (including I PASS THE BATON) … success of the whole team, it is just as important that the coach explain that “watching each other’s back … (Possible answers: Situational awareness, mutual support, huddle) What skills is she using to teach the
  10. www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201613.html
    September 01, 2016 - https://www.ahrq.gov/news/newsroom/case-studies/201613.html   Back to
  11. www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - Use teach-back to make sure you presented information in a way your patient understands. … Interact frequently with your patient and use teach-back. … health-literacy/professional-training/shared-decision/tool/resource-3.html   Back
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
    January 20, 2006 - but need to be practiced 100-level tools include: SBAR Brief Closed loop communication Call-out Check-back … modeled via coaching Coaching “in the moment” helps TeamSTEPPS communication tools to “stick”: SBAR Check-back … What skills is she using to teach the CUS tool to Nurse Larry?
  13. www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module12/tchfeedbkfm.html
    March 01, 2014 - www.ahrq.gov/teamstepps/instructor/fundamentals/module12/tchfeedbkfm.html   Back
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule6.pptx
    February 09, 2006 - Do you think about helping each other, supporting one another, having your team member's back? … Use the navigation buttons in the lower right to work through the online modules Select here to move back … And select the back arrow to go back to the previous slide. 2 The Materials You Will Use When you deliver … When you teach, ask participants the same question Ms. Gannon just asked you. … Andrew changes his order, she repeats the correct order back to him, and the correct dose of Benadryl
  15. www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/implement/pre.html
    December 01, 2023 - Pre-Implementation Activities Guidance for Teaching Section 4: Implementation Who Should Teach … People likely to lead an implementation effort in their organization or unit,  People planning to teach … https://www.ahrq.gov/teamstepps-program/curriculum/implement/pre.html   Back
  16. www.qualitymeasures.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html
    July 01, 2023 - The curriculum is designed to provide a variety of options for helping you learn or teach TeamSTEPPS … technologies and electronic health records often pose challenges for some frontline providers you will teach … TeamSTEPPS 3.0 tools and concepts can help you teach your students to better understand these risks and … These suggestions may help expand your knowledge of key implementation processes and enable you to teach … /www.ahrq.gov/teamstepps-program/welcome-guides/new-trainers.html   Back
  17. www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/guide/index.html
    September 01, 2020 -     Tool 3: Raise Awareness Spoken Communication     Tool 4: Communicate Clearly     Tool 5: Use the Teach-Back … www.ahrq.gov/health-literacy/improve/precautions/guide/index.html   Back
  18. www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Tools Tool: SBAR Tool: Closed-Loop Communication Tool: Call-Out Tool: Check-Back … (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … The off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask … www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html   Back
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-leaders-training.pdf
    January 18, 2017 - We’ll talk more about teach-back later in this course. … We also use teach-back to ensure that patients have understood the information that has been presented … The new forms use simpler language, encourage discussion, and promote teach-back by leaving space for … For example, after a patient has viewed a decision aid, the clinician can use teach-back to make sure … This flows into a teach-back exercise in which the clinician encourages questions.
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/coursemgmt-cx062819.pdf
    January 01, 2007 - back to the class. … 5B Physician's Office COMMUNICATION • SBAR     • Handoff    • Call-Out  • Check-Back … is a controlling, persistent talker: o Ask direct “yes/no” questions, thank the trainee, and move back … Keep in mind the objectives of the class; if the discussion goes off on a tangent, guide it back on … • Reflecting – Direct the point back to the student or class.

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