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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary … The clinician will engage in teach-
back with the patient.
3. … Thomas gets flustered when the clinician first tries to use teach-back. … The clinician will engage in teach-
back with the patient.
3. … The clinician will engage in teach-
back with the patient.
3.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
April 11, 2018 - Teach-Back
Teach-Back
AHRQ
Guide to Improving Patient Safety in
Primary Care Settings … Today we’re going to talk about Teach-Back.
What is Teach-Back? … Document your use of teach-back by [insert procedure for documenting teach-back]. … What is patient satisfaction with teach-back?
What is clinician satisfaction with teach-back? … Do our patients report that teach-back was used with them?
Teach-Back
What is Teach-Back?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
April 04, 2018 - Teach-Back Tips
Teach-Back Tips
All patients can benefit from teach-back. … � Ask patients to teach information back to you in their own words,
not just repeat your words. … Examples of Teach-Back Starters
� “I want to make sure we are on the same page. … Chunk and teach
information.
Ask patients to
teach back
in their own words. … If patient doesn’t
teach back correctly
If patient
teaches back
correctly and
there’s more
to explain
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBack-QuickGuide-card.pdf
October 19, 2016 - Teach-Back Quick Guide
Teach-Back Quick Guide
• Use teach-back for ALL patients … Examples of Teach-Back Starters
• “Just to be safe, I want to make sure we are
on the same page.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/telehealth-consent-teach-back-documentation.docx
May 04, 2020 - Telehealth Consent Teach-back Documentation
Name of Patient:_______________________________________ … _____
(If patient does not speak English very well, use an interpreter)
Was the patient able to teach-back
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/AreYouUsingTeachBack.pdf
October 20, 2016 - Are You Using Teach-Back? … Are You Using Teach-Back? … Have you reviewed any teach-back materials?
� Yes � No
2. … Are the patient teach-back materials available to patients?
� Yes � No � Don’t Know
4. … Is the use of teach-back encouraged in your practice?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBackClinicianJobAid-Poster.pdf
October 20, 2016 - Teach-Back Quick Guide (poster)
Teach-Back Quick Guide
→ … Use teach-back for ALL patients. … →
→
→
→
Examples of Teach-Back Starters
→ “Just to be safe, I want to make
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/static_teach-back_module.pdf
January 01, 2013 - Teach-back: Interactive Module Slides
1 Teach-back Interactive Module
Teach-back
1.1 Title … 11 Teach-back Interactive Module
1.11 What is teach-back?
What is teach-back? … Key Teach-Back Strategy 3: Gives a third key point.
24 Teach-back Interactive Module
Key Teach-Back … Key Teach-Back Strategy 3: Uses an effective teach-back phrase.
26 Teach-back Interactive Module … When should I use teach-back?
1.14 How is teach-back different?
How is teach-back different?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/PatientsGuideToTeachBack.pdf
October 20, 2016 - A Patient's Guide to Teach-Back
A Patient’s Guide to Teach-Back … What is teach-back? … Teach-back IS—
§ A way to make sure you and your
provider understand each other. … When is teach-back used? … Teach-back is used whenever you get
important new health information.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
January 01, 2003 - Teach-Back: A Guide for Staff
Teach-Back
A Guide for Staff
What is teach-back? … Teach-back IS a way for you to make sure your
patients understand what you tell them. … Teach-back IS NOT a test or a quiz for patients.
How do I use teach-back? … Share
Ask
ListenShareAgain
Ask
Again
Why should I use teach-back? … 1 If they do
remember, only half of what they remember
is correct.2
When should I use teach-back?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-quickstart-final508.pdf
April 04, 2018 - Set scope
� Who will use teach-back? … � Continue to promote teach-back and
encourage its use. … � What is patient satisfaction with
teach-back? … � What is clinician satisfaction with
teach-back? … � Do patients report the use of teach-back?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_full.pdf
September 15, 2016 - Implementation Quick Start Guide: Teach-back
Implementation
Quick Start Guide
Teach-Back
The Guide … | 1
What Is Teach-Back? … Why Use Teach-Back? … Implementation Quick Start Guide: Teach-Back | 2
Tools for Teach-Back
This Teach-back strategy includes … staff
about teach-back.
•• This 1-page handout explains the goal of teach-
back, the teach-back process
-
www.qualitymeasures.ahrq.gov/patient-safety/reports/engage/interventions/teachback.html
June 01, 2023 - Get Started With Teach-Back
Teach-Back Implementation Quick Start Guide: The Quick Start Guide provides … Poster, flyer, or handout that explains the goal of teach-back and the patient and family role in teach-back … For Clinicians
Material
Uses
Description
Teach-Back Quick Guide – full [PDF, 38 KB]
Teach-Back … Handout that explains the goal of teach-back, the teach-back process, and the role of practice staff … Are You Using Teach-Back?
-
www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - using teach-back. … The Always Use Teach-Back! … are NOT teach-back questions. … to teach-back again. … Recruit teach-back champions.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back_quickstart_brochure.pdf
September 15, 2016 - Implementation Quick Start Guide: Teach-back (Half-page)
Implementation
Quick Start Guide
Teach-back … Why Use Teach-Back? … staff about teach-
back.
•• This 1-page handout explains the
goal of teach-back, the teach-back … Why Use Teach-Back? … Tools for Teach-Back
Resources Needed To Implement Teach-back
Implementing Teach-Back
Step 1.
-
www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
May 01, 2023 - (or Repeat-Back)
Tool: Teach-Back
Tool: Handoff
Tool: I-PASS
Tool: ANTICipate … , patient safety, adherence, and quality . 1 In a teach-back, you ask the patient or family caregiver … Teach‐back is a way to confirm that you have explained information clearly and that patients or family … Teach‐back may take longer initially as you learn to adopt it into your standard workflow. … Use the Teach-Back Method: Tool #5 . Content last reviewed September 2020.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-training-final508.pdf
April 03, 2018 - Settings by Engaging Patients and Families
Teach-Back
How To Use the Training Toolkit
What is the teach-back … The training toolkit:
� Helps you understand the teach-back strategy. … � A handout with teach-back tips.
� Role play scenarios for practice. … For teach-back, training for clinicians
is recommended.
3. … A handout with teach-back tips is available.
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - When To Use Teach-Back 4
___ Use teach-back whenever you explain an important concept—such as treatment … Use teach-back again to check for comprehension. … Promote a teach-back environment
Besides asking questions, there are other ways to promote teach-back … Using teach-back with decision aids
Teach-back is especially important to use with decision aids, such … Learn more about using the teach-back technique
For tips on the teach-back technique, visit:
http
-
www.qualitymeasures.ahrq.gov/data/infographics/health-literacy.html
March 01, 2022 - Back Providers' Instructions
More adults report always being asked to teach back providers … Related Resources
Use the Teach-Back Method: Tool #5 , from the AHRQ Health Literacy Universal Precautions … Teach-Back from the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … Tool 6: Using the Teach-Back Technique: A Reference Guide for Health Care Providers from the SHARE … Back Providers' Instructions.
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www.qualitymeasures.ahrq.gov/patient-safety/reports/engage/teachback.html
February 01, 2023 - What Is Teach-Back? … You ask them to teach it back . … Why Use Teach-Back? … How Do We Implement Teach-Back? … Materials for Teach-Back
To get started, first download and review these documents:
Teach-Back Implementation