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321. 3. What Are the Best Practices in Pressure Ulcer Prevention that We Want to Use? (continued) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu3a.html
     October 01, 2014 - Try having several pillows placed under the patient’s shoulder and back. … patient-safety/settings/hospital/resource/pressureulcer/tool/pu3a.html   Back

322. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
     March 01, 2017 - Use teach-back methods to confirm understanding. … Staff may use active listening and repeat back to validate that the information the adviser is trying … modules/implementation/long-term-modules/module5/mod5-facguide.html   Back

323. Primary Care Practice Facilitation Curriculum Module 2: Practice Facilitation as a Resource for Practice Improvement (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-2-pf-as-a-resource.pdf
     September 01, 2015 - analysis) • Train team on concept of data-driven improvement and data collection and management • Teach … skills for running effective QI meetings • Teach skills for encouraging culture of continuous QI in … how to collect, analyze, and display data; how to train practices to run effective meetings; how to teach … facilitation is a relatively new approach to supporting practice improvement, its origins can be traced back

324. Teams, TeamSTEPPS, and Team Structures: Models for Functional Collaboration | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/events/webinars/feb-2017.html
     February 01, 2017 - https://www.ahrq.gov/teamstepps/events/webinars/feb-2017.html   Back

325. Chapter 3. Developing Change: Designing the Medication Reconciliation Process | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html
     July 01, 2022 - This verification step also provides an educational opportunity to teach patients about the medications … www.ahrq.gov/patient-safety/settings/hospital/match/chapter-3.html   Back

326. Section 8: The Care Management Evidence Base (continued) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm8a.html
     October 01, 2014 - Reference List   Teach SJ, Crain EF, Quint DM, et al. … patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm8a.html   Back

327. Improving Your Laboratory Testing Process Toolkit (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
     December 01, 2017 - The other tests came back, but the A1c test result (which was 9.7%) was much delayed and not attended … After a patient has a test ordered or performed, but before the results are back. 2. … • The teach-back method in which a patient repeats what they have been told has been shown to enhance … _________________________________________________________________________ (date) If I don’t hear back … Route back to ordering provider. Closed-loop communication.

328. Implementing the Surgical Safety Checklist | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-implement.html
     November 01, 2017 - sections/implementation/implementation-guide/guide-implement.html   Back

329. Improving Communication and Teamwork in the Surgical Environment
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
     May 01, 2017 - Instrument, sponge, and needle counts are correct Name of the procedure performed Specimen labeling Read back … Teach people closed-loop communication.

330. Section 4: Ways To Approach the Quality Improvement Process (Page 2 of 2) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
     January 01, 2020 - quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html   Back

331. New Models of Primary Care Workforce - Case Example #6: Henry Ford Health System (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
     October 01, 2016 - At K-15, each teamlet is supported by a secretary who is part of back office staff and does prior authorizations … RNs teach patients about starting insulin. … hospital rounds with the attending physician to monitor patient needs and plan for the transition back … Each clinic sends representatives to Care Team Forum meetings to take decisions back to their site for

332. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - strategies-for-improving/customer-service/strategy6p-service-recovery.html   Back

333. TeamSTEPPS for Office-Based Care: Implementation Planning | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan-ig.html
     September 01, 2015 - What skills you will teach. When the training sessions will occur and for how long. … www.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan-ig.html   Back

334. Meeting Minutes, November 2017 | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html
     February 01, 2018 - /www.ahrq.gov/news/events/nac/2017-11-nac/nacmtg1117-minutes.html   Back

335. Health Care Simulation to Advance Safety | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/research/findings/factsheets/errors-safety/simulproj15/index.html
     August 01, 2018 - research/findings/factsheets/errors-safety/simulproj15/index.html   Back

336. Primary Care Practice Facilitation Curriculum Module 5: Special Considerations When Working With Safety Net Practices (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-5-working-with-safety-net-practices.pdf
     September 01, 2015 - receive an appointment within 2 weeks, or if patients request a later appointment they are asked to call back … If patients want appointments in, for example, 2 months, they are told to call back the week they want … the electronic medical record goes with each team member rather than having care team personnel go back … No one at Clinica would ever imagine going back to paper charts; the EMR has been a key contributor … clinics and practices whose improvement journey began later than that of Clinica, Clinica has much to teach

337. Implementation (Instructor Guide) (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module11/ts2-0ltc_module11_ig_implementation.pdf
     June 26, 2017 - Importantly, allow time for the participants to work on their Implementation Plan and report back to … plan for each audience, including: – Who will attend the training sessions; – What skills you will teach

338. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - tri-fold checklist provides information about how to fold the brochure by indicating the front and back … Often, if bedside shift report is not consistently monitored, nurses may revert back to familiar habits

339. TeamSTEPPS for Office-Based Care: Change Management | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html
     September 01, 2015 - www.ahrq.gov/teamstepps/officebasedcare/module9/office_mgmt-ig.html   Back

340. Module 15: Preparing and Presenting Performance Data (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-15-presenting-data.pdf
     September 01, 2015 - A number of good online training programs teach basic skills for working with data using statistical … hematuria, frequency, urgency, dysuria, discharge, impotence, incontinence Musculoskeletal: denies back … denies abdominal pain, dysphagia, nausea, vomiting, diarrhea, constipation Musculoskeletal: denies back … hematuria, frequency, urgency, dysuria, discharge, impotence, incontinence Musculoskeletal: denies back … hematuria, frequency, urgency, dysuria, discharge, impotence, incontinence Musculoskeletal: denies back