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www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
April 01, 2023 - strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
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www.cahps.ahrq.gov/funding/grantee-profiles/index.html
April 01, 2024 - AHRQ funding has enabled me to teach my team this way of thinking and send them out into the real world … https://www.ahrq.gov/funding/grantee-profiles/index.html
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www.cahps.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - action practices, (3) formal and informal leader actions and expectations, (4) teamwork processes (e.g., back-up … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … Slide 25
Back to the Surgeon
Why is the surgeon opposed to the new protocol? … cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
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www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
August 01, 2022 - Facilitator Notes
Say:
The CANDOR Toolkit is composed of eight distinct modules that can be used to teach … www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
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www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
August 01, 2022 - can use the descriptions of how they would respond to a challenging interpersonal communication to teach … patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
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www.cahps.ahrq.gov/ncepcr/tools/case-studies/ncahec.html
August 01, 2014 - ability to demonstrate the target skill or knowledge and use it with the practice, and (4) the ability to teach … Teach/facilitate: I teach this and facilitate others in its use. … https://www.ahrq.gov/ncepcr/tools/case-studies/ncahec.html
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www.cahps.ahrq.gov/patient-safety/settings/multiple/index.html
August 01, 2023 - https://www.ahrq.gov/patient-safety/settings/multiple/index.html
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www.cahps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
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www.cahps.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
December 01, 2017 - Slide 28
For All Health Team Members: 4 Key Steps to Improve YOUR Skills
Use a “teach back” or … “I want to be sure I explained everything clearly about your catheter, so can you please explain it back … www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
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www.cahps.ahrq.gov/funding/training-grants/nrsa.html
December 01, 2022 - https://www.ahrq.gov/funding/training-grants/nrsa.html
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www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/app-f.html
September 01, 2020 - and Reporting leads to improved Monitoring, which leads to Addressing/Preventing, which then leads back … Require presence of qualified interpreters
Provide translated materials in preferred language
Use "teach … back" to confirm patient understanding
Slide 20. … www.ahrq.gov/health-literacy/professional-training/lepguide/app-f.html
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www.cahps.ahrq.gov/patient-safety/reports/liability/etchegaray.html
August 01, 2017 - https://www.ahrq.gov/patient-safety/reports/liability/etchegaray.html
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www.cahps.ahrq.gov/research/findings/factsheets/primary/impactaw/index.html
September 01, 2012 - www.ahrq.gov/research/findings/factsheets/primary/impactaw/index.html
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www.cahps.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html
November 01, 2018 - /www.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html
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www.cahps.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
December 01, 2017 - hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
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www.cahps.ahrq.gov/teamstepps/readiness/informationitems.html
April 01, 2016 - https://www.ahrq.gov/teamstepps/readiness/informationitems.html
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www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
August 01, 2022 - www.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
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www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/index.html
September 01, 2020 - www.ahrq.gov/health-literacy/professional-training/lepguide/index.html
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
October 01, 2017 - This model
dates back to at least 1990 when John Scott, M.D., of Kaiser Permanente Denver created
the
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - the effect of behaviors that promote effective communication
(e.g., confirming understanding through teach-back