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www.ahrq.gov/patient-safety/reports/engage/results.html
March 01, 2017 - Teach-back. … understanding of information and encouraging open communication is through the effective and consistent use of "teach-back … With teach-back, when a patient receives new information, the patient "teaches" that new information … Informants recommended using teach-back whenever a new medication is prescribed, an old medication is … Teach-back can also be used to ensure understanding about why a test is being ordered to reinforce to
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/infographicposter-final508_0.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back. … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-common-barriers-card-4x6.pdf
June 02, 2025 - Use plain language indications
on the prescription so plain
language appears on the label;
use teach-back … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/sites/default/files/wysiwyg/data/infographics/patient-safety-issues.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back. … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/research/findings/making-healthcare-safer/mhs3/practices.html
April 01, 2020 - Transitions
Harms Due to Diabetic Agents ( PDF , 1.5 MB)
Standardized Insulin Protocols
Teach-Back
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
March 24, 2020 - medication sheet
RN administers medication and circles
on sheet
RN states name of med and
conducts teach-back … w/
patient on purpose and side
effects
RN administers medication
RN checks back with
patient on … pain control and
side effects during “check-
back” or purposeful hourly
round
Key
Enablers
Nurse … increase quiet and minimize interruption
Post “Stop Sign” on door to prevent interruptions
Ensure back-up
-
www.ahrq.gov/sdm/share-approach/index.html
October 01, 2024 - Supplemental Resources Conversation Starters (PDF, 255 KB) Using the Teach Back Technique (PDF, 228
-
www.ahrq.gov/patient-safety/reports/engage/interventions/webinars.html
June 01, 2023 - Webinar 1—The Teach-Back Intervention
Speaker: Kelly M.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
June 02, 2025 - You can use the teach-back method to confirm patient understanding. … (Guidance on
implementing teach-back is available at http://www.ahrq.gov/professionals/quality-patient … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/040-ss-training-clinic-patient-ed.pptx
April 01, 2025 - Decolonize
2
Training Module: Teaching Home Decolonization
From this training you will learn—
How to teach … patients to apply chlorhexidine (CHG) at home
How to teach nasal decolonization with mupirocin at home … it back”– to explain the instructions in their own words. … Ask open-ended questions and make sure patients aren’t just repeating what you said back to you. … Turn water back on and rinse thoroughly. Dry yourself with a clean towel.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - back. … Educate the patient and family about the patient’s condition at every opportunity and use teach back … All clinical staff
Explain medicines to the patient and family and use teach back
All clinical staff … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … back
Explain medications to the patient and
family using teach back
Discuss progress toward goals
-
www.ahrq.gov/topics/community-health-workers-and-promotores-de-salud.html
TeamSTEPPS Video - Applying CUS and Teach Back (en inglés).
New!
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
June 02, 2025 - If no, CALLER: Is there a better time that I can call you back?
A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
June 02, 2025 - If no, CALLER: Is there a better time that I can call you back?
A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back”
method. … Then
conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve
5
been able to set up the appointment. … If you have to follow up with patient on
anything, remind him or her that you will be calling back.
-
www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
-
www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-presenters-notes.pdf
January 01, 2008 - patient-clinician communication
‒ For diagnosis-focused referrals
‒ For conveying diagnostic uncertainty
• Teach-Back … Teach‐back
is another diagnosis improvement communication tool that promotes patient
engagement, patient … These include call‐out, check back, and handoffs. … Failure to share
information
Defensiveness
Conventional thinking
SBAR
Teach-back … If her staff had used teach‐back with Mr.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-all-together.pptx
January 01, 2008 - patient-clinician communication
For diagnosis-focused referrals
For conveying diagnostic uncertainty
Teach-Back … Teach‐back is another diagnosis improvement communication tool that promotes patient engagement, patient … These include call‐out, check back, and handoffs. … Fatigue
Misinterpretation of data
Failure to share information
Defensiveness
Conventional thinking SBAR
Teach-back … If her staff had used teach‐back with Mr.
-
www.ahrq.gov/teamstepps-program/curriculum/team/teach/two-day.html
February 01, 2024 - Teaching Process
Introduction
Referring to Slide 1, “Team Leadership,” welcome the participants back … The TeamSTEPPS curriculum now includes a set of video-based simulation training activities that teach … You may want to use parts of or all of that resource to teach these concepts.
-
www.ahrq.gov/news/newsroom/case-studies/201514.html
June 01, 2015 - Hale said the TeamSTEPPS teach-back method "is so important in all aspects of patient education.