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  1. Postdisphone (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
    June 02, 2025 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
  2. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
    June 02, 2025 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve 5 been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
  3. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
  4. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
    March 01, 2025 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.
  5. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-presenters-notes.pdf
    January 01, 2008 - patient-clinician communication ‒ For diagnosis-focused referrals ‒ For conveying diagnostic uncertainty • Teach-BackTeachback is another diagnosis improvement communication tool that promotes patient engagement, patient … These include call‐out, check back, and handoffs. … Failure to share information Defensiveness Conventional thinking             SBAR Teach-back … If her staff had used teachback with Mr.
  6. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-all-together.pptx
    January 01, 2008 - patient-clinician communication For diagnosis-focused referrals For conveying diagnostic uncertainty Teach-BackTeachback is another diagnosis improvement communication tool that promotes patient engagement, patient … These include call‐out, check back, and handoffs. … Fatigue Misinterpretation of data Failure to share information Defensiveness Conventional thinking SBAR Teach-back … If her staff had used teachback with Mr.
  7. www.ahrq.gov/news/newsroom/case-studies/201704.html
    April 01, 2017 - "HAP's clinical staff used its expertise in the 'teach-back' technique to develop a community education
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
    April 01, 2011 - back. … backback All clinical staff • Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-backback • Explain medications to the patient and family using teach back • Discuss progress toward goals
  9. www.ahrq.gov/research/findings/final-reports/stpra/stpraapd3.html
    April 01, 2018 - Family allowed back into PACU? Rare for family to come back to PACU.  … Not let someone go back if visibly sick. … Call family back to PACU and go over discharge. … Teach them how to empty/drain catheters etc. Teach them to give injections. … Patient always calls surgeon back.  Surgeon sees patient a week later.  
  10. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool8_cop_handout.docx
    November 01, 2015 - Provide customized education to patients and their caregivers; Provide oral instructions using the teach-back
  11. www.ahrq.gov/hai/cusp/toolkit/content-calls/best-practices-slides/slides.html
    October 01, 2014 - Lessons to Bring Back to Your Hospitals Slide 6. Final Thoughts Slide 7. … Lessons to Bring Back to Your Hospitals Collaborative, multidisciplinary team approach is key … Final Thoughts We teach this process to new graduate nurses during their orientation so they start
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool3_hosp_inv.docx
    June 02, 2025 - · Use clinical pharmacists to enhance medication optimization, education, reconciliation · Use “teach-back
  13. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool4.html
    March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Teach a written discharge plan the patient can understand. Obtain interpreter services, if needed. … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3,
  14. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
    March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Teach a written discharge plan the patient can understand. Obtain interpreter services, if needed. … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3,
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool2_readm_review.docx
    June 02, 2025 - care for patients once they leave the hospital and noticed that you were here recently and now you’re back … identified opportunities that your hospital team can address (e.g., bedside delivery of medication, teach-back
  16. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool3.html
    March 01, 2025 - each component of the RED (except the postdischarge followup phone call), including how to create and teach … Create the AHCP, an easy-to-understand discharge plan, and teach it in a way that enables patients to … Teach a written discharge plan the patient can understand. … Continue instruction until patients correctly teach-back the plan. … There are also examples and tips on how to retrieve, document, and teach the RED components.
  17. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3.html
    March 01, 2025 - each component of the RED (except the postdischarge followup phone call), including how to create and teach … Create the AHCP, an easy-to-understand discharge plan, and teach it in a way that enables patients to … Teach a written discharge plan the patient can understand. … Continue instruction until patients correctly teach-back the plan. … There are also examples and tips on how to retrieve, document, and teach the RED components.
  18. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/care-transitions-1.pdf
    March 01, 2020 - BOOST promotes patient education through the use of the teach-back technique. … BOOST provides a video and 60–90 minute curriculum to educate the care team about the teach- back … The BOOST Model stresses the importance of communicating with patients using the teach- back technique … Model (((MH “Teaching") OR (AB "Teach-Back Communication" OR “Teach-Back” OR “Teachback”)) AND … Communication" OR “Teach-Back” OR “Teachback”)) AND ((MH “Patient Discharge” OR “Patient Transfer
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_checklist.pdf
    December 01, 2017 - – Using plain language, motivational interviewing, and teach-back to ensure understanding and confidence
  20. www.ahrq.gov/news/newsroom/case-studies/cp31103.html
    October 01, 2014 - For example, say a physician wants to incorporate the "teach-back method," an evidence-based health literacy

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