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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfeprimarycare-infographic.pdf
April 01, 2018 - by Creating a
Safe Medicine
List Together
Improve
communication
and health literacy
through
Teach-Back
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/045-ss-tips-patient-ed.docx
April 01, 2025 - Ask the patient to “teach it back” to you and explain the chlorhexidine gluconate (CHG) decolonization … · Ask open-ended questions and make sure patients aren’t just mimicking what you said back to you.
·
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
June 02, 2025 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
June 02, 2025 - All staff members ask patients to state key points in their own words (i.e., use the teach-back method … ☐
☐
☐
☐
5-Teach-Back Method
15. … ☐
☐
☐
☐
5-Teach-Back Method
8-Brown Bag Review
2.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/education-dx-outcomes-4.html
March 01, 2022 - Improving diagnosis education will require good answers to each of these questions: Whom to teach … , what to teach, how to teach it, and how to assess it? … should aim to achieve in their learners, thereby allowing educators to meet this need. 40 - 47
Whom To Teach … What To Teach
The traditional curriculum for medical students is designed to convey a large body of … training in this area should translate into specific skills and practices regarding effective listening, teach-back
-
www.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Teach-Back :
Improves commuication and health literacy.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/hret-preinterventionasst.xlsx
June 02, 2025 - Literacy Support
•Guide for Safe Transitions, References-Patient and Family Engagement in Primary Care- Teach … Engagement in Primary Care- Be Prepared to Be Engaged Strategy- Patient Note Sheet 0
20 The team uses teach-back … Interviewing:
•Guide for Safe Transitions, References-Patient and Family Engagement in Primary Care- Teach … Go back to Introduction
/xl/drawings/drawing5.xml#Introduction! … Appointment”
•Guide for Safe Transitions, References-Patient and Family Engagement in Primary Care- Teach
-
www.ahrq.gov/patient-safety/reports/engage/results.html
March 01, 2017 - Teach-back. … understanding of information and encouraging open communication is through the effective and consistent use of "teach-back … With teach-back, when a patient receives new information, the patient "teaches" that new information … Informants recommended using teach-back whenever a new medication is prescribed, an old medication is … Teach-back can also be used to ensure understanding about why a test is being ordered to reinforce to
-
www.ahrq.gov/sites/default/files/wysiwyg/data/infographics/patient-safety-issues.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back. … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-common-barriers-card-4x6.pdf
June 02, 2025 - Use plain language indications
on the prescription so plain
language appears on the label;
use teach-back … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/infographicposter-final508_0.pdf
June 02, 2025 - Improve
communication
and health literacy
through
Teach-Back. … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/research/findings/making-healthcare-safer/mhs3/practices.html
April 01, 2020 - Transitions
Harms Due to Diabetic Agents ( PDF , 1.5 MB)
Standardized Insulin Protocols
Teach-Back
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-fishkin.pdf
March 24, 2020 - medication sheet
RN administers medication and circles
on sheet
RN states name of med and
conducts teach-back … w/
patient on purpose and side
effects
RN administers medication
RN checks back with
patient on … pain control and
side effects during “check-
back” or purposeful hourly
round
Key
Enablers
Nurse … increase quiet and minimize interruption
Post “Stop Sign” on door to prevent interruptions
Ensure back-up
-
www.ahrq.gov/sdm/share-approach/index.html
October 01, 2024 - Supplemental Resources Conversation Starters (PDF, 255 KB) Using the Teach Back Technique (PDF, 228
-
www.ahrq.gov/patient-safety/reports/engage/interventions/webinars.html
June 01, 2023 - Webinar 1—The Teach-Back Intervention
Speaker: Kelly M.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-sample-process.pdf
June 02, 2025 - You can use the teach-back method to confirm patient understanding. … (Guidance on
implementing teach-back is available at http://www.ahrq.gov/professionals/quality-patient … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/040-ss-training-clinic-patient-ed.pptx
April 01, 2025 - Decolonize
2
Training Module: Teaching Home Decolonization
From this training you will learn—
How to teach … patients to apply chlorhexidine (CHG) at home
How to teach nasal decolonization with mupirocin at home … it back”– to explain the instructions in their own words. … Ask open-ended questions and make sure patients aren’t just repeating what you said back to you. … Turn water back on and rinse thoroughly. Dry yourself with a clean towel.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - back. … Educate the patient and family about the patient’s condition at every opportunity and use teach back … All clinical staff
Explain medicines to the patient and family and use teach back
All clinical staff … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … back
Explain medications to the patient and
family using teach back
Discuss progress toward goals
-
www.ahrq.gov/topics/community-health-workers-and-promotores-de-salud.html
TeamSTEPPS Video - Applying CUS and Teach Back (en inglés).
New!
-
www.ahrq.gov/teamstepps-program/curriculum/team/teach/two-day.html
February 01, 2024 - Teaching Process
Introduction
Referring to Slide 1, “Team Leadership,” welcome the participants back … The TeamSTEPPS curriculum now includes a set of video-based simulation training activities that teach … You may want to use parts of or all of that resource to teach these concepts.