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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-1-slides.pptx
August 03, 2022 - Exchange Tools
Situation – Background – Assessment – Recommendation or Request (SBAR)
Call-Out
Check-Back … Teach-Back
Handoffs (including I-PASS)
9
Communication
9
SBAR Provides…
A framework for team … It helps team members anticipate next steps.
13
Communication
Communication
Check-Back Is…
Sometimes … also called a Repeat-Back. … TeamSTEPPS also includes a Teach-Back tool, which can be used with patients and family caregivers.
14
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www.ahrq.gov/topics/telehealth.html
Easy-to-Understand Telehealth Consent Form
How to Obtain Consent for Telehealth
Telehealth Consent Teach-back
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-common-barriers-full.pdf
June 02, 2025 - Explain how the patient’s disease affects the body and
use teach-back to ensure your patient understands … Use plain language indications on the prescription so
plain language appears on the label; use teach-back … of LI
Headings
Rule Name Status Description
Appropriate nesting Passed Appropriate nesting
Back
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www.ahrq.gov/patient-safety/reports/liability/mincer.html
August 01, 2017 - teach-back into his clinical interactions after training. … Informed consent with patient “teach-back” of key information about the proposed treatments or procedures … Also the SDM process must include “teach-back” from patient to provider. … Teach Back
The patient explains back to provider the decision that was made and how they got to that … teach-back into his clinical interactions after training (0 percent vs. 31 percent, p=0.131).
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2025 - One of the easiest ways to close the communication gap between patients and educators is to use the "teach-back … Teach-back is a way to confirm that you have explained to the patient what he or she needs to know in … A video demonstration of the teach-back method is available at: http://www.nchealthliteracy.org/teachingaids.html … Always conduct teach-back to confirm that the patient or caregiver understands how to take medicines. … medicine is effective for her condition, gets the patient's agreement to take the medicine, and conducts teach-back
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2025 - One of the easiest ways to close the communication gap between patients and educators is to use the "teach-back … Teach-back is a way to confirm that you have explained to the patient what he or she needs to know in … A video demonstration of the teach-back method is available at: http://www.nchealthliteracy.org/teachingaids.html … Always conduct teach-back to confirm that the patient or caregiver understands how to take medicines. … medicine is effective for her condition, gets the patient's agreement to take the medicine, and conducts teach-back
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/patfamengagement/patientandfamilyengagement_slides.pptx
September 03, 2014 - back method
16
Patient and Family
SAY:
There are ways to effectively communicate with low health … When you’re unsure whether the patient understands, use the teach back method. … Practice using plain language and the teach back method with coworkers in team meetings by role-playing … Use the teach-back method to confirm patients understand all of the steps involved.
18
Patients and … discuss;
Practicing communication methods with your team members until you feel comfortable with the teach-back
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/partnering-patients-family.pdf
April 01, 2022 - Use the
teach-back technique to ensure they understand the purpose of the central line and/or
catheter … Campaign
• Communication and Optimal Resolution (CANDOR) Toolkit
• Speak Up™ To Prevent Infection
• Teach-Back … Teach-Back: Intervention.
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www.ahrq.gov/news/newsroom/case-studies/201522.html
August 01, 2015 - For hospital officials, the most helpful aspects of the RED Toolkit have been the teach-back method for … The hospital instituted teach-back, follow-up appointments, patient call-backs, and other aspects of
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 02, 2025 - Check that you explained things well by
using “teach back.” … “I don’t have that information, but I will talk
with the pharmacist about it and get back to
you or … Used open-ended questions
Gave complete information about the
patient’s condition
Used “teach … back”
Found out how much the patient and family
members wanted to know
Supportive behaviors:
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www.ahrq.gov/opioids/implementing-what-works/compendium.html
November 01, 2024 - Integrate Equity - Use 'teach-back' for changes in medication
Use “teach-back” or other communication … While “teach back” technique is not specific to older adults or opioids management, it is an evidence-based
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfeprimarycare-infographic.pdf
April 01, 2018 - by Creating a
Safe Medicine
List Together
Improve
communication
and health literacy
through
Teach-Back
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/045-ss-tips-patient-ed.docx
April 01, 2025 - Ask the patient to “teach it back” to you and explain the chlorhexidine gluconate (CHG) decolonization … · Ask open-ended questions and make sure patients aren’t just mimicking what you said back to you.
·
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www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
July 01, 2024 - Teaching Process Introduction and Objectives Referring to Slide 1, "Mutual Support," welcome your class back … The TeamSTEPPS curriculum now includes a set of video-based simulation training activities that teach … You may want to use parts of or all of that resource to teach these concepts.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
June 02, 2025 - Check that you explained things well by using “teach back.”
Don’t say: “Do you understand?” … “I don’t have that information, but I will talk with the pharmacist about it and get back to you or have … health care team
Used open-ended questions
Gave complete information about the patient’s condition
Used “teach … back”
Found out how much the patient and family members wanted to know
Supportive behaviors:
Supporting
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool2a.docx
June 02, 2025 - All staff members ask patients to state key points in their own words (i.e., use the teach-back method … ☐
☐
☐
☐
5-Teach-Back Method
15. … ☐
☐
☐
☐
5-Teach-Back Method
8-Brown Bag Review
2.
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www.ahrq.gov/research/findings/nhqrdr/data-spotlights/index.html
July 01, 2024 - Patients receiving teach-back interventions from their doctors [PDF, 753 KB].
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www.ahrq.gov/patient-safety/reports/engage/strategies.html
April 01, 2018 - Teach-Back :
Improves commuication and health literacy.
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/education-dx-outcomes-4.html
March 01, 2022 - Improving diagnosis education will require good answers to each of these questions: Whom to teach … , what to teach, how to teach it, and how to assess it? … should aim to achieve in their learners, thereby allowing educators to meet this need. 40 - 47
Whom To Teach … What To Teach
The traditional curriculum for medical students is designed to convey a large body of … training in this area should translate into specific skills and practices regarding effective listening, teach-back
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/hret-preinterventionasst.xlsx
June 02, 2025 - Literacy Support
•Guide for Safe Transitions, References-Patient and Family Engagement in Primary Care- Teach … Engagement in Primary Care- Be Prepared to Be Engaged Strategy- Patient Note Sheet 0
20 The team uses teach-back … Interviewing:
•Guide for Safe Transitions, References-Patient and Family Engagement in Primary Care- Teach … Go back to Introduction
/xl/drawings/drawing5.xml#Introduction! … Appointment”
•Guide for Safe Transitions, References-Patient and Family Engagement in Primary Care- Teach