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381. Inpatient-to-Outpatient Transitions | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-care-transitions5.html
     June 01, 2023 - condition and the discharge process, A ssessing how well doctors and nurses explain the diagnosis using teach-back

382. Improving Diagnosis in Health Care: From Concept to Action (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/bindman-summit2016.pdf
     May 01, 2016 - evidence to understand how to make health care safer and improve quality • AHRQ creates materials to teach … of LI Headings Rule Name Status Description Appropriate nesting Passed Appropriate nesting Back

383. Section 1: Overview of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
     June 01, 2023 - "Watching each other’s back."

384. Tool 5 (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/hai/red/toolkit/postdischarge-doc.html
     March 01, 2013 - ___ Called clinician and called patient/caregiver back    ___ Called DE and called patient/caregiver … back    Other: ___________________________ B. … back ___ Called outpatient pharmacy and called patient/caregiver back ___ Other:______________ … back ___ Called outpatient pharmacy and called patient/caregiver back ___ Other:______________ … back ___ Called outpatient pharmacy and called patient/caregiver back ___ Other:______________

385. Postdiscalldoc (doc file)
     www.ahrq.gov/sites/default/files/publications/files/postdiscalldoc.docx
     February 06, 2013 - Called clinician and called patient/caregiver back Called DE and called patient/caregiver back Other: … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called outpatient pharmacy and called patient/caregiver back Other: C.

386. Postdiscalldoc (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdiscalldoc.docx
     February 06, 2013 - Called clinician and called patient/caregiver back Called DE and called patient/caregiver back Other: … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called outpatient pharmacy and called patient/caregiver back Other: C.

387. Postdiscalldoc (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdiscalldoc.docx
     February 06, 2013 - Called clinician and called patient/caregiver back Called DE and called patient/caregiver back Other: … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called hospital physician and called patient/caregiver back Called DE and called patient/caregiver back … Called outpatient pharmacy and called patient/caregiver back Other: C.

388. NAA National Webinar May 2024 - Understanding and Operationalizing the National Action Alliance Aim #1: Advance Organizational Safety Strategies Using National Action Plan Foundations (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/advance-organizational-safety-strategies-slides.pdf
     June 18, 2024 - Align and Integrate Proactive Error Prevention Event Reporting and Response Causal Analysis All Teach … System Leverage Use of the Ascension PSO - Safe Tables - Standardized Communications - including All Teach … all the way to the front line - Amplification of High Reliability and Safety - “We’ve Got Your Back … Serious Safety Events •Segmentation of patient safety data to identify inequities •Increasing All Teach … no formal process to collect best practices, but rather a reliance on staff willingness to report back

389. 130-Ss-Swiss-Cheese-Fg (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/130-ss-swiss-cheese-fg.docx
     April 01, 2025 - His sternal wound culture came back positive for MRSA. He was in the hospital for 5 extra days.

390. Section 2: Explanation and Value of the TeamSTEPPS Curriculum  | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/intro/explain.html
     July 01, 2023 - If you teach this content or want additional insights into how the material can be more fully learned … Team members will know when and how to back up each other.

391. Facilitator-Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
     March 01, 2017 - ways staff can make sure residents and their family understand what is being communicated, including teach-back … Teach-back is a method of providing education in small steps and stopping to ask the listener to repeat … The safety team involved in this program can use these tools and strategies to teach and evaluate staff

392. Postdiscalldoc (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/postdiscalldoc.pdf
     February 14, 2013 -  Called clinician and called patient/caregiver back  Called DE and called patient/caregiver back …  Called hospital physician and called patient/caregiver back  Called DE and called patient/caregiver … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________ … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________ … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________

393. Postdiscalldoc (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdiscalldoc.pdf
     February 14, 2013 -  Called clinician and called patient/caregiver back  Called DE and called patient/caregiver back …  Called hospital physician and called patient/caregiver back  Called DE and called patient/caregiver … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________ … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________ … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________

394. Postdiscalldoc (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdiscalldoc.pdf
     February 14, 2013 -  Called clinician and called patient/caregiver back  Called DE and called patient/caregiver back …  Called hospital physician and called patient/caregiver back  Called DE and called patient/caregiver … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________ … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________ … back  Called outpatient pharmacy and called patient/caregiver back  Other: _____________________

395. Coaching Clinical Teams Module | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-slides.html
     May 01, 2017 - art of a report; clip art of car keys and clip art of someone driving a car Slide 7: How We Really Teach … Care – Coaching Three steps of coaching, listed in boxes with an arrow pointing to the next box Teach … I believe it is important to read back the specimen labeling, including the patient's name, so that there

396. 24. Hypoglycemia | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/curriculum/diabnotebk/diabnotebk24.html
     October 01, 2014 - Teach family and coworkers how to use glucagon and when to give it. … https://www.ahrq.gov/prevention/curriculum/diabnotebk/diabnotebk24.html   Back to Top

397. Creating an Effective Customer Service Training Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
     May 01, 2012 - service training course that we called “Connecting with Customers”, and I really wanted that course to teach … the training itself but how do you get your participants to then take what they learned and apply it back … How are you going to support this behavior change back on the job if you don’t even know what we’ve … and I really wanted this to be a positive experience for the employees in the classroom as well as back … be in good standing and use that as a teaching tool for what further development might be necessary back

398. Appendix 3: Health Literacy Assessment Survey of Pharmacy Staff | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/pharmacy/guide/app-3.html
     November 01, 2019 - we continually check that they have understood the information we give them by asking them to repeat back … key points (i.e., "teach-back").         16.

399. Coaching-Facnotes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
     May 01, 2017 - This is not a good way to teach someone to drive. … Slide 6 SAY: By contrast, this is how we actually teach someone how to drive. … Coaching isn’t a way to instruct or teach a team how to do things. … You want to present back to the team exactly what transpired that raises your concern or prompts your … I believe it is important to read back the specimen labeling, including the patient’s name, so there

400. Next Steps | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patient-role4.html
     September 01, 2024 - bidirectional, collaborative, relational, and closed looped. 71 The bidirectional form is a respectful back