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261. Followup Instruction Form for a Patient with Diabetes | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/improve/precautions/tool6a.html
     September 01, 2020 - Communication Self-Assessment Communication Observation Form Brief Patient Feedback Form Use the Teach-Back

262. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Teach a written discharge plan the patient can understand. Obtain interpreter services, if needed. … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3,

263. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Teach a written discharge plan the patient can understand. Obtain interpreter services, if needed. … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3,

264. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
     February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve 5 been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.

265. Postdisphone (doc file)
     www.ahrq.gov/sites/default/files/publications/files/postdisphone.docx
     January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.

266. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.pdf
     February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve 5 been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.

267. Postdisphone (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/postdisphone.docx
     January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.

268. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
     February 14, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve 5 been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.

269. Postdisphone (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
     January 31, 2013 - If no, CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient’s knowledge of the discharge diagnosis using the “teach-back” method. … Then conduct teach-back to confirm the patient understood. … I’ll call you back when I’ve been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.

270. Half-Day Training Content | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/communication/teach/half-day.html
     May 01, 2023 - communication exercise described in the 2-day training section (Slide 3) is a useful, active way to teach

271. Postdischarge Followup Phone Call Script (Patient Version) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/hai/red/toolkit/postdischarge-phone.html
     March 01, 2013 - If no,CALLER: Is there a better time that I can call you back? A. … If yes, confirm the patient's knowledge of the discharge diagnosis using the "teach-back" method. … Then conduct teach-back to confirm the patient understood. … I'll call you back whe I've been able to set up the appointment. … If you have to follow up with patient on anything, remind him or her that you will be calling back.

272. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - back. … back … back All clinical staff • Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … back • Explain medications to the patient and family using teach back • Discuss progress toward goals

273. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     www.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
     September 01, 2020 - Use teach-back to make sure you presented information in a way your patient understands. … Interact frequently with your patient and use teach-back.

274. Checklist to Prepare Patients for New Appointments (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_checklist.pdf
     December 01, 2017 - – Using plain language, motivational interviewing, and teach-back to ensure understanding and confidence

275. 110-Ss-Lfd-Sample (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/110-ss-lfd-sample.docx
     April 01, 2025 - cognitive aid · Increased staffing or reduced workload · Redundancy · Enhance communication (e.g., check-back … This included screening for MRSA, which came back positive. … His blood culture and respiratory culture came back positive for MRSA.

276. University of Missouri Uses AHRQ's Health Literacy Toolkit to Train and Coach Physicians | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cp31103.html
     October 01, 2014 - For example, say a physician wants to incorporate the "teach-back method," an evidence-based health literacy

277. Connecticut Rehab Facility Boosts Health Literacy Skills with AHRQ Toolkit | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201805.html
     August 01, 2018 - Interventions included the teach-back method, a method that checks patients’ understanding of the information

278. Strategy 4: Care Transitions From Hospital to Home: IDEAL Discharge Planning | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
     December 01, 2017 - explain the diagnosis, condition, and next steps in the patient’s care to the patient and family and use teach … back.

279. Tool 3: Hospital Inventory (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool3_hosp_inv.docx
     September 02, 2016 - · Use clinical pharmacists to enhance medication optimization, education, reconciliation · Use “teach-back

280. Penn Medicine Chester County Hospital Implements AHRQ Toolkit to Reduce Readmissions | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201506.html
     April 01, 2015 - These included planning for discharge from the day of admission, teach-back, making follow-up appointments