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101. AHRQ’s RED Toolkit Inspires Improved Patient Discharge at Nacogdoches Memorial Hospital | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201501.html
     March 01, 2015 - The hospital introduced the teach-back method around patient medications, made follow-up calls to patients

102. AHRQ Tools Help Consumers Across Pennsylvania Take an Active Role in Their Health Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201704.html
     April 01, 2017 - "HAP's clinical staff used its expertise in the 'teach-back' technique to develop a community education

103. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - back. … back … back All clinical staff • Explain medicines to the patient and family and use teach back All clinical … be repeated by multiple providers (e.g., physician, nurse, and pharmacist), and be confirmed using a teach-back … back • Explain medications to the patient and family using teach back • Discuss progress toward goals

104. Patient and Family Engagement in Primary Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/engage/interventions/index.html
     June 01, 2023 - The four strategies and the materials to support adoption of each are: Teach-Back : a technique for

105. Appendix D, Table D3 | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/stpra/stpraapd3.html
     April 01, 2018 - Family allowed back into PACU? Rare for family to come back to PACU.  … Not let someone go back if visibly sick. … Call family back to PACU and go over discharge. … Teach them how to empty/drain catheters etc. Teach them to give injections. … Patient always calls surgeon back.  Surgeon sees patient a week later.  

106. Tool 8: Conditions of Participation Handout (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool8_cop_handout.docx
     November 01, 2015 - Provide customized education to patients and their caregivers; Provide oral instructions using the teach-back

107. Best Practices: How Successful Units Engaged Their Senior Executive Leaders | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/best-practices-slides/slides.html
     October 01, 2014 - Lessons to Bring Back to Your Hospitals Slide 6. Final Thoughts Slide 7. … Lessons to Bring Back to Your Hospitals Collaborative, multidisciplinary team approach is key … Final Thoughts We teach this process to new graduate nurses during their orientation so they start

108. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Teach a written discharge plan the patient can understand. Obtain interpreter services, if needed. … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3,

109. Tool 4: How To Deliver the Re-Engineered Discharge to Diverse Populations | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool4.html
     March 01, 2025 - Confirm understanding through teach-back of what medicines are for, why it is important to take them, … Teach a written discharge plan the patient can understand. Obtain interpreter services, if needed. … Use materials and teaching methods (such as the teach-back method) that are appropriate for all levels … When this occurs, try the teach-back method to assess understanding and shared meaning.   … Use the teach-back method to assess comprehension of discharge instructions, as described in Tool 3,

110. Tool 3: Hospital Inventory (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool3_hosp_inv.docx
     June 02, 2025 - · Use clinical pharmacists to enhance medication optimization, education, reconciliation · Use “teach-back

111. Tool 2: Readmission Review Tool (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool2_readm_review.docx
     June 02, 2025 - care for patients once they leave the hospital and noticed that you were here recently and now you’re back … identified opportunities that your hospital team can address (e.g., bedside delivery of medication, teach-back

112. Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool3.html
     March 01, 2025 - each component of the RED (except the postdischarge followup phone call), including how to create and teach … Create the AHCP, an easy-to-understand discharge plan, and teach it in a way that enables patients to … Teach a written discharge plan the patient can understand. … Continue instruction until patients correctly teach-back the plan. … There are also examples and tips on how to retrieve, document, and teach the RED components.

113. Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3.html
     March 01, 2025 - each component of the RED (except the postdischarge followup phone call), including how to create and teach … Create the AHCP, an easy-to-understand discharge plan, and teach it in a way that enables patients to … Teach a written discharge plan the patient can understand. … Continue instruction until patients correctly teach-back the plan. … There are also examples and tips on how to retrieve, document, and teach the RED components.

114. Making Healthcare Safer Practices: 15. Care Transitions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/care-transitions-1.pdf
     March 01, 2020 - BOOST promotes patient education through the use of the teach-back technique. … BOOST provides a video and 60–90 minute curriculum to educate the care team about the teach- back … The BOOST Model stresses the importance of communicating with patients using the teach- back technique … Model (((MH “Teaching") OR (AB "Teach-Back Communication" OR “Teach-Back” OR “Teachback”)) AND … Communication" OR “Teach-Back” OR “Teachback”)) AND ((MH “Patient Discharge” OR “Patient Transfer

115. Checklist to Prepare Patients for New Appointments (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_checklist.pdf
     December 01, 2017 - – Using plain language, motivational interviewing, and teach-back to ensure understanding and confidence

116. Strategy 4: Care Transitions From Hospital to Home: IDEAL Discharge Planning | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
     December 01, 2017 - explain the diagnosis, condition, and next steps in the patient’s care to the patient and family and use teach … back.

117. Penn Medicine Chester County Hospital Implements AHRQ Toolkit to Reduce Readmissions | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201506.html
     April 01, 2015 - These included planning for discharge from the day of admission, teach-back, making follow-up appointments

118. University of Missouri Uses AHRQ's Health Literacy Toolkit to Train and Coach Physicians | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/cp31103.html
     October 01, 2014 - For example, say a physician wants to incorporate the "teach-back method," an evidence-based health literacy

119. Aurora Health Care Embraces AHRQ’s CUSP Method to Protect Patient Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201524.html
     August 01, 2015 - At Aurora, this has helped improve safety strategies, communication techniques, and teach-back with patients

120. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - the effect of behaviors that promote effective communication (e.g., confirming understanding through teach-back