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  1. talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
    April 01, 2023 - strategies-for-improving/communication/strategy6i-shared-decisionmaking.html   Back
  2. talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Slide 28 For All Health Team Members: 4 Key Steps to Improve YOUR Skills Use a “teach back” or … “I want to be sure I explained everything clearly about your catheter, so can you please explain it back … www.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html   Back
  3. talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
    December 01, 2017 - action practices, (3) formal and informal leader actions and expectations, (4) teamwork processes (e.g., back-up … Nurse Med calls back to the ED 20 minutes later and asks for Nurse ED. … Slide 25 Back to the Surgeon Why is the surgeon opposed to the new protocol? … cauti-tools/archived-webinars/leveraging-cultural-change-slides.html   Back
  4. talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
    August 01, 2022 - Facilitator Notes Say: The CANDOR Toolkit is composed of eight distinct modules that can be used to teach … www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html   Back
  5. talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
    August 01, 2022 - can use the descriptions of how they would respond to a challenging interpersonal communication to teach … patient-safety/settings/hospital/candor/modules/guide5/scenarios.html   Back
  6. talkingquality.ahrq.gov/news/newsroom/case-studies/201601.html
    January 01, 2018 - https://www.ahrq.gov/news/newsroom/case-studies/201601.html   Back to
  7. talkingquality.ahrq.gov/patient-safety/settings/multiple/index.html
    August 01, 2023 - https://www.ahrq.gov/patient-safety/settings/multiple/index.html   Back
  8. talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
    May 01, 2023 - www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html   Back
  9. talkingquality.ahrq.gov/news/newsroom/case-studies/202004.html
    July 01, 2020 - https://www.ahrq.gov/news/newsroom/case-studies/202004.html   Back to
  10. talkingquality.ahrq.gov/funding/training-grants/nrsa.html
    December 01, 2022 - https://www.ahrq.gov/funding/training-grants/nrsa.html   Back to Top
  11. talkingquality.ahrq.gov/research/findings/factsheets/primary/impactaw/index.html
    September 01, 2012 - www.ahrq.gov/research/findings/factsheets/primary/impactaw/index.html   Back
  12. talkingquality.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html
    November 01, 2018 - /www.ahrq.gov/evidencenow/tools/keydrivers/nuture-leadership.html   Back
  13. talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/indwelling-urinary-catheter-use/catheter-insertion/unlicensed-staff/unlicensed-catheter-slides.html
    March 01, 2017 - catheter-insertion/unlicensed-staff/unlicensed-catheter-slides.html   Back
  14. talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
    March 01, 2020 - strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html   Back
  15. talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html
    December 01, 2017 - hai/cauti-tools/archived-webinars/navigating-hierarchy-slides.html   Back
  16. talkingquality.ahrq.gov/teamstepps/readiness/informationitems.html
    April 01, 2016 - https://www.ahrq.gov/teamstepps/readiness/informationitems.html   Back
  17. talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
    February 01, 2020 - /quality-improvement/improvement-guide/3-are-you-ready/index.html   Back
  18. talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html
    August 01, 2022 - www.ahrq.gov/patient-safety/settings/hospital/candor/acknowledgements.html   Back
  19. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - the effect of behaviors that promote effective communication (e.g., confirming understanding through teach-back
  20. talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
    October 01, 2017 - This model dates back to at least 1990 when John Scott, M.D., of Kaiser Permanente Denver created the

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