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341. Training Guide: Using Simulation in TeamSTEPPS Training (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
     February 01, 2011 - • When a participant asks a question, direct the question back to the team, if possible. … Check to ensure the slides can be seen clearly from the back of the room. … Explain that, as a training approach, simulation offers an opportunity to teach and engage health care … PPT slide 21 PPT slide 22 PPT slide 23 PPT slide 24 Welcome participants back from break and … PPT slide 38 Welcome participants back from break and show PPT slide #38, Phase 3.

342. Improving Your Laboratory Testing Process Toolkit (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
     December 01, 2017 - The other tests came back, but the A1c test result (which was 9.7%) was much delayed and not attended … After a patient has a test ordered or performed, but before the results are back. 2. … • The teach-back method in which a patient repeats what they have been told has been shown to enhance … _________________________________________________________________________ (date) If I don’t hear back … Route back to ordering provider. Closed-loop communication.

343. Safemed Facguide (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.docx
     May 01, 2017 - particularly useful for communicating changes in maternal or fetal status to the care team, for checking back

344. Improving Communication and Teamwork in the Surgical Environment
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
     May 01, 2017 - Instrument, sponge, and needle counts are correct Name of the procedure performed Specimen labeling Read back … Teach people closed-loop communication.

345. Advances in Patient Safety: New Directions and Alternative Approaches | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/reports/advances-new-directions/index.html
     July 01, 2022 - www.ahrq.gov/patient-safety/reports/advances-new-directions/index.html   Back

346. Health Care Simulation to Advance Safety | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/research/findings/factsheets/errors-safety/simulproj15/index.html
     August 01, 2018 - research/findings/factsheets/errors-safety/simulproj15/index.html   Back

347. Module 5: Special Considerations (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-5-working-with-safety-net-practices.pdf
     September 01, 2015 - receive an appointment within 2 weeks, or if patients request a later appointment they are asked to call back … If patients want appointments in, for example, 2 months, they are told to call back the week they want … the electronic medical record goes with each team member rather than having care team personnel go back … No one at Clinica would ever imagine going back to paper charts; the EMR has been a key contributor … clinics and practices whose improvement journey began later than that of Clinica, Clinica has much to teach

348. Engaging Patients and Families in the Medical Home - Appendix | PCMH Resource Center
     pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-appendix
     June 01, 2010 - Quitline faxes back a progress report with information about the patient’s tobacco-use status. … hip replacements, cataract surgeries, percutaneous coronary interventions, bariatric surgery, lower back … Anecdotally, the program leader noted that “parents were excited to have the opportunity to give back … sharing information with the community about HIV/AIDS services and bringing community concerns and ideas back

349. Meeting Minutes, November 2015 | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
     May 01, 2016 - Creating materials that teach and train health care systems and professionals to catalyze improvements … /www.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html   Back

350. Planning Grants Final Evaluation Report: Longitudinal Evaluation of the PSML Reform Demonstration Program (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
     May 01, 2016 - were seeking input from others (65%), establishing the patient role in decisionmaking (53%), using teach-back … As the final step, researchers pilot tested a customized TeamSTEPPS® training designed to teach patients … and would be easy to use, they would be comfortable using the tools, and it would be beneficial to teach … were seeking input from others (65%), establishing the patient role in decisionmaking (53%), using teach-back

351. TeamSTEPPS Fundamentals Course: Module 4. Leading Teams | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
     March 01, 2019 - www.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html   Back

352. Module 15: Preparing and Presenting Performance Data (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-15-presenting-data.pdf
     September 01, 2015 - A number of good online training programs teach basic skills for working with data using statistical … , wheezing, dyspnea, hemoptysis Gastrointestinal: denies abdominal pain Musculoskeletal: denies back … denies abdominal pain, dysphagia, nausea, vomiting, diarrhea, constipation Musculoskeletal: denies back … hematuria, frequency, urgency, dysuria, discharge, impotence, incontinence Musculoskeletal: denies back … wheezing, dyspnea, hemoptysis Gastrointestinal: denies abdominal pain Musculoskeletal: denies back

353. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Obstetric Hemorrhage (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_obhemorrhage.docx
     May 01, 2017 - management, · being aware of what is going on and what is likely to happen next, · verifying and checking back

354. Module 7: Professionalism for Practice Facilitators (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-7-professionalism.pdf
     September 01, 2015 - You can also use this as an opportunity to remind them when you will be back for a next visit and begin … After a long day (and a drive home ahead), it can be tempting just to slip out the back door. … Then you can check with your supervisor and get back to them. … You can apply the PDSA cycles that you teach practices to the development of your own professional … In an ideal world, your own professional work mirrors what you then teach your practices to do.

355. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - tri-fold checklist provides information about how to fold the brochure by indicating the front and back … Often, if bedside shift report is not consistently monitored, nurses may revert back to familiar habits

356. AHRQ EvidenceNOW: Building State Capacity: Interim Evaluation Report II (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-interim-report-2.pdf
     January 31, 2024 - The HHOI reported delays in receiving practice information to be able to feed back reports. … The HH4M had always planned to teach practices which was consistent with their E X E C U T I V E … • Use teach-back methods. • Link patients with community resources. … The HHOI reported delays in receiving practice information to be able to feed back reports. … The HH4M had always planned to teach practices which was consistent with their philosophy of supporting

357. Module 6: Sustainability: Facilitator Notes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module6/mod6-facguide.html
     March 01, 2017 - modules/implementation/long-term-modules/module6/mod6-facguide.html   Back

358. AHRQ Safety Program for Perinatal Care: Safe Medication Administration (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
     May 01, 2017 - particularly useful for communicating changes in maternal or fetal status to the care team, for checking back

359. Module 2: How To Manage Change—Training Guide | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
     September 01, 2017 - patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html   Back

360. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
     December 01, 2012 - https://www.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html   Back