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301. Case Studies of Leading Primary Care Practice Facilitation Programs—Program Snapshot: The Safety Net Medical Home Initiative (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/Qualis_020413comp.pdf
     January 01, 2013 - in a team, while at all others, they work individually with practices. 9 [the facilitators] to teach … National training methods include: ▲ Webinars for facilitators and practice staff to teach transformation … learning theory, which says that people who train others remember 90 percent of the material they teach … Qualis Health then feeds trended data back to the RCCs, which are used to guide their local work.

302. OBC PPT Q4
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
     January 01, 2018 - ALWAYS bring the debrief back to how we worked and communicated as a team TEAMSTEPPS 05.2 Mod 1 05.2 … patients and must relay this information to the rest of the team Triage cannot see what the team is doing (back … pictures You will have 30 seconds to brief and select roles You will have 10 minutes to put your patients back … immune system is very compromised and every time one of his kids gets sick or a cold he really gets it back … I asked him to please continue taking the methotrexate as prescribed until he hears back from us with

303. Evaluation Metrics (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
     September 01, 2012 - Say to the nurse, “Let me check back with you. … Chin, let me check back with you. Do you understand how to take your medicine?” … Chin, let me check back with you. … Say to the nurse, “Let me check back with you. Do you think Mr. … Check-back with the patient (repeating out loud what the patient said to check your understanding)

304. Readiness Assessment Survey (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
     September 01, 2012 - Say to the nurse, “Let me check back with you. … Chin, let me check back with you. … Say to the nurse, “Let me check back with you. Do you think Mr. … Say to the nurse, "Let me check back with you. … Chin, let me check back with you.

305. Improving Patient Safety Systems for Limited English Proficiency Patients: A Guide for Hospitals (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
     January 01, 2011 - Require presence of qualified interpreters  Provide translated materials in preferred language  Use “teach-back

306. Improving Patient Safety Systems for Limited English Proficiency Patients
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
     January 01, 2011 - Require presence of qualified interpreters Provide translated materials in preferred language Use “teach-back

307. Questions and Answers: AHRQ National Webinar on Shared Decisionmaking Tools for Lung Cancer Screening | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/q-a-lung.html
     September 01, 2020 - So it's important for clinicians to use some of the strategies in the checklist—especially teach-back—to … When we look back at some of the other cancer screening questions, it's kind of a mixed bag. … health-literacy/professional-training/shared-decision/webinars/q-a-lung.html   Back

308. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - /6-strategies-for-improving/communication/strategy6gtraining.html   Back

309. Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
     February 01, 2020 - /quality-improvement/improvement-guide/3-are-you-ready/index.html   Back

310. Patient and Family Engagement | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
     September 01, 2013 - Staff may use active listening and repeating back to validate that the information the advisor is trying … Staff may use active listening and repeating back to validate that the information the advisor is trying … ssess how well doctors and nurses explain the diagnosis, condition, and next steps in care using the Teach-Back … www.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html   Back

311. Case Studies of Leading Primary Care Practice Facilitation Programs—Program Snapshot: Oklahoma's Practice Enhancement Assistants (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/Oklahoma_020413comp_0.pdf
     January 01, 2013 - worked with OKPRN for multiple years, and many of the relationships between practices and PEAs date back … The goal is to teach practices how to engage in QI projects on their own and help them to develop the … examples of the PEA question of the month, see http://www.okprn.org/peaquestion.html “The point is you teach … support from each other, while spurring them to continue their work so they have information to report back

312. Readiness Assessment Survey (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
     September 01, 2012 - Say to the nurse, “Let me check back with you. … Chin, let me check back with you. … Say to the nurse, “Let me check back with you. Do you think Mr. … Say to the nurse, "Let me check back with you. … Chin, let me check back with you.

313. Readiness Assessment Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
     September 01, 2012 - Say to the nurse, “Let me check back with you. … Chin, let me check back with you. … Say to the nurse, “Let me check back with you. Do you think Mr. … Say to the nurse, "Let me check back with you. … Chin, let me check back with you.

314. I-PASS: Integrating High Quality Handoffs into TeamSTEPPS and Hospital Care
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-may2015.pptx
     January 01, 2015 - interns to 16 consecutive hours of work and requires programs to: Ensure and monitor structured handoffs Teach … Cross monitoring / Feedback Improve performance Assertive statement Identify potential errors Check-back … and Assertion TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› 36 Check-Back

315. Readiness Assessment Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
     September 01, 2012 - Say to the nurse, “Let me check back with you. … Chin, let me check back with you. … Say to the nurse, “Let me check back with you. Do you think Mr. … Say to the nurse, "Let me check back with you. … Chin, let me check back with you.

316. Strategies for Improving Patient Experience with Ambulatory Care: Group Visits (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
     October 01, 2017 - This model dates back to at least 1990 when John Scott, M.D., of Kaiser Permanente Denver created the

317. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - improvement-guide/6-strategies-for-improving/communication/strategy6htools.html   Back

318. Module 11: Using Root Cause Analysis to Help (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-11-root-cause-analysis.pdf
     September 01, 2015 - As a practice facilitator (PF), you will want to help your practices take a step back from their data … You should be able to teach the process to practice members so they can use it on their own, and also … assessment, the practice began discussing the idea of implementing a patient education program to teach

319. TeamSTEPPS™: Team Strategies and Tools to Enhance Performance and Patient Safety (pdf file)
     pcmh.ahrq.gov/downloads/pub/advances2/vol3/advances-king_1.pdf
     April 07, 2008 - • Recognition by potential back-up providers that there is a workload distribution problem in … For example, shared mental models were viewed as an outcome of using monitoring and back-up behaviors … At the end of the session, participants are provided an opportunity to practice teach a module of the … Does training in the core curriculum of leadership, communication, back-up behavior, and cross-monitoring … At the end of the session, participants are provided an opportunity to practice teach a module of the

320. Creating an Improvement Culture (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
     January 01, 2011 - 95th percentile of patient satisfaction so the top 5% of hospitals, and you can see this report goes back … But I think the most important thing to remember here is that if you went way back in time to when we … If you went back in time in this chart, there were times when we were the lowest rated emergency department