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61. Key Strategies for Clear Communication | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool4a.html
    March 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … Check you have been clear with teach-back. … https://www.ahrq.gov/health-literacy/improve/precautions/tool4a.html   Back

62. Strategies to Improve Communication Between Pharmacists and Patients (ppt file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
    January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Well, teach back is used to assess patient understanding. … Teach back works. … You also need to focus the teach back on 1 or 2 points. … Provide an example of the teach-back.

63. Additional Videos for TeamSTEPPS 3.0 | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/resources/additional/index.html
    September 01, 2023 - TeamSTEPPS 3.0 and have facilitator's guides to enable discussion of the video: Applying CUS and Teach … Applying CUS and Teach Back in Inpatient Setting NEW This video, created by the University of Rochester … Medical Center, demonstrates the use of the TeamSTEPPS CUS and Teach Back tools. … Check Back (Long-Term Care) Check back ensures that information is communicated accurately. … Use these TeamSTEPPs techniques to teach medical office staff how to intervene on behalf of patients

64. Section 3: Teaching Mutual Support Key Concepts and Tools  | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
    August 01, 2023 - In the introduction and each module, we provide advice to instructors on how to teach relevant content … trainees to go the AHRQ TeamSTEPPS website and read the sections of the TeamSTEPPS curriculum you plan to teach … The easiest way to teach TeamSTEPPS may be reading instructor notes while advancing slides. … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html   … Back to Top Connect With Us Sign up for Email Updates

65. Tool: Check-Back (or Repeat-Back) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.html
    July 01, 2023 - (or Repeat-Back) Tool: Teach-Back Tool: Handoff Tool: I-PASS Tool: ANTICipate … (or Repeat-Back) A check-back, which is sometimes called a repeat-back, is a closed-loop communication … The Pocket Guide includes the following example of a check-back. … the check-back process: Who was the sender? … (or Repeat-Back).

66. Make Referrals Easy: Tool 21 | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool21.html
    April 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … Get information sent directly back to you. … Use the teach-back method to confirm you have been clear. Offer help with the referral. … Use the teach-back method to confirm patient understanding. Follow up on referrals.

67. Half-Day Training Content | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/communication/teach/half-day.html
    May 01, 2023 - communication exercise described in the 2-day training section (Slide 3) is a useful, active way to teach … https://www.ahrq.gov/teamstepps-program/curriculum/communication/teach/half-day.html   … Back to Top Connect With Us Sign up for

68. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
    January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach back? … Provide an example of the teach-back.

69. Tool 3 Continued | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3a.html
    July 01, 2018 - You will also need to confirm comprehension (go to the "Teach-Back" section below for tips). … Go to the "Teach-Back" section below for tips. … Go to the "Teach-Back" section below for tips. … Teach-Back One of the easiest ways to close the communication gap between patients and educators is … to use the "teach-back" method.

70. Mutual Support Two-Day Training | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
    February 01, 2024 - Process Introduction and Objectives Referring to Slide 1, "Mutual Support," welcome your class back … The TeamSTEPPS curriculum now includes a set of video-based simulation training activities that teach … You may want to use parts of or all of that resource to teach these concepts. … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html   … Back to Top Connect With Us Sign up for Email

71. Mutual Support Half-Day Training Content | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html
    June 01, 2023 - of them out so you can help your class fully understand the importance and use of each tool you do teach … https://www.ahrq.gov/teamstepps-program/curriculum/mutual/teach/half-day.html   … Back to Top Connect With Us Sign up for Email

72. Be Easy To Reach: Tool 7 | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7.html
    March 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … Checking back with people placed on hold after a set period (e.g., after 1 minute). … Encourage staff to use the teach-back method to confirm instructions given over the phone were understood … you are communicating instructions and need to make sure patients understand, call them and use the teach-back

73. SHARE Approach Curriculum Tools | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
    February 01, 2021 - Tool 6: Using the Teach-Back Technique: A Reference Guide for Health Care Providers ( PDF , 2.58 MB) … This tool highlights effective teach-back techniques and describes the role of teach-back when sharing … The handout includes interactive checklists on optimal teach-back approaches to guide providers on when … This kit includes: A customizable flyer for the trainees to take back to their organizations for recruitment … health-literacy/professional-training/shared-decision/tools/index.html   Back

74. Sample Automated Telephone System Menu | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool7a.html
    March 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … https://www.ahrq.gov/health-literacy/improve/precautions/tool7a.html   Back

75. Sample of Simple Map | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13b.html
    April 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … https://www.ahrq.gov/health-literacy/improve/precautions/tool13b.html   Back

76. Half-Day Training Content | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html
    July 01, 2023 - of them out so you can help your class fully understand the importance and use of each tool you do teach … https://www.ahrq.gov/teamstepps-program/curriculum/situation/teach/half-day.html   … Back to Top Connect With Us Sign up for Email

77. Welcome Patients: Tool 13 | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool13.html
    April 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … Do not forget the back office . … Teach your staff to provide easy-to-understand explanations of common billing and insurance concepts … Go to Tool 3: Raise Awareness , Tool 4: Communicate Clearly , Tool 5: Use the Teach-Back Method ,

78. Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
    January 01, 2010 - Use a “Teach Back” to Check Understanding Schillinger et al 2003 How many of you know the teach back … Teach back works. … You also need to focus the teach back on 1 or 2 points. … What are some other ways you can ask for a teach back? … Provide an example of the teach-back.

79. Hands-on Practice--Strategies to Improve Communication Between Pharmacy Staff and Patients (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/practice.pdf
    October 24, 2007 - Be sure to use clear and simple language, ask open-ended questions, and use the teach-back mechanism … Be sure to use clear and simple language, ask open-ended questions, and use the teach-back mechanism … Repeating key information more than one time Asking the patient to re-cap what was said using ‘Teach … Back’ AHRQ Publication No. 07(08)-0051-3-EF Hands-on Practice!

80. Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/health-literacy/improve/precautions/tool3a.html
    March 01, 2024 - Communication Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions for Informed Consent Follow Up … https://www.ahrq.gov/health-literacy/improve/precautions/tool3a.html   Back