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  1. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
    December 01, 2023 - Development of the CAHPS Child Hospital Narrative Item Set The CAHPS Child Hospital Narrative Item Set enables users of the CAHPS Child Hospital Survey to elicit a short, coherent story from the parents and guardians of hospitalized children about the important aspects of their experiences with inpatient care. …
  2. www.ahrq.gov/cahps/news-and-events/webinar-11124/webcast-questions.html
    June 01, 2024 - Questions and Answers About Improving Response Rates and Representativeness for CAHPS Survey Data These questions and answers are drawn from a January 2024 CAHPS webcast on strategies for improving response rates and the representativeness of survey data.  What are suggested best practices for eliciting respo…
  3. www.ahrq.gov/cahps/news-and-events/events/webinar-011818.html
    April 01, 2022 - Understanding CAHPS Surveys: A Primer for New Users (January 2018) January 11, 2018 Summary Speakers and PowerPoint Slides Recording Transcript Related Material Summary This Webcast from the Agency for Healthcare Research and Quality (AHRQ) provided an overview of the CAHPS surveys. Speakers e…
  4. www.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
    November 01, 2023 - Supplemental Items for the CAHPS Child Hospital Survey: Narrative Comments Population version: Child Learn about: CAHPS Patient Narrative Item Sets CAHPS Child Hospital Narrative Item Set   Placing the items in the survey: Insert these supplemental items before the "About You" section of the sur…
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
    December 01, 2023 - Supplemental Items for the CAHPS Clinician & Group Adult Survey: Interpreter Services Population version: Adult Users of the CAHPS ® Clinician & Group Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. Some items cover events …
  6. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
    July 01, 2021 - Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) These supplemental items are designed to be used with the CAHPS Clinician & Group Visit Survey 4.0 (beta). Learn about the CAHPS Patient Narrative Item Sets . Learn about the Clinician & Group Visit Survey 4.0 (beta) . Placing …
  7. www.ahrq.gov/talkingquality/resources/comparative-reports/dialysis-facilities.html
    October 01, 2022 - Comparative Reports on Dialysis Facilities The following reports are examples of comparative information on the quality of care provided by dialysis facilities. Report Title: Dialysis Facility Compare Website: https://www.medicare.gov/care-compare/?providerType=DialysisFacility&redirect=true . Accessed Jul…
  8. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-sdm-hp-adult.html
    December 01, 2018 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Shared Decisionmaking Population version: Adult Download these items: English (Word, 28 KB) Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, …
  9. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-perceived-bias-cg30-adult.html
    December 01, 2023 - Supplemental Items for the CAHPS Clinician & Group Adult Survey: Perceived Bias Population version: Adult Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. Some items cover events that occ…
  10. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-communication-barriers-cg30-adult.html
    December 01, 2023 - Supplemental Items for the CAHPS Clinician & Group Adult Survey: Communication Barriers Population version: Adult Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. Some items cover events …
  11. www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
    January 01, 2025 - CAHPS Home and Community-Based Services Survey The CAHPS Home and Community-Based Services Survey (HCBS CAHPS) is designed to assess the experiences of adult Medicaid beneficiaries who receive long-term services and support from State HCBS programs. These programs provide services for adults with disabilities, …
  12. www.ahrq.gov/cahps/cahps-database/hp-database/index.html
    December 01, 2024 - CAHPS Health Plan Survey Database The CAHPS Health Plan Survey (HP CAHPS) Database is a central repository of survey data from State Medicaid agencies, State Children's Health Insurance Programs (CHIP), and individual health plans that have administered the HP CAHPS Survey and chose to submit their data to th…
  13. www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
    August 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database The CAHPS Home and Community-Based Services (HCBS) Survey Database is a central repository of survey data from State Medicaid agencies and the managed care entities with which they contract that have administered the HCBS CAHPS survey and chose to…
  14. www.ahrq.gov/cahps/cahps-database/cg-database/index.html
    June 01, 2024 - CAHPS Clinician & Group Survey Database The Clinician & Group Survey Database Survey (CG CAHPS) Database is a central repository of survey data from practice sites, medical groups, and regional health collaboratives that have administered the CG CAHPS survey and choose to submit their data to the Database. This…
  15. www.ahrq.gov/cahps/surveys-guidance/outpatient-mental-health/about/survey-measures.html
    October 01, 2024 - CAHPS Outpatient Mental Health Survey Measures For more information: Patient Experience Measures from the Outpatient Mental Health Survey (PDF, 219 KB) Getting Appointments for Prescription Medicines Q3 Difficulty making appointments for prescription medicine Getting Mental Health Counseling Q10 Difficulty fi…
  16. www.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
    December 01, 2023 - CAHPS Emergency Department Survey The CAHPS Emergency Department Survey (ED CAHPS) assesses the experiences of adult patients who received care in an emergency department and were subsequently discharged home (e.g., not admitted to the hospital). This survey addresses the need for an instrument designed for the…
  17. www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html
    August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Next Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About Measure Specifications and Reporting Key Driver Diagram Quality Improvement Strategies Improvement Data Other Resources …
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
    April 01, 2022 - CAHPS Item Set for Children with Chronic Conditions The Item Set for Children with Chronic Conditions is an extensive set of items that assess the experiences of this population with health plans and health care services. It allows sponsors to compare the experiences of children with special health care needs w…
  19. www.ahrq.gov/practiceimprovement/delivery-initiative/holtropstudysnapshot/index.html
    December 01, 2016 - Methods and Outcomes of Care Management Programs Within Physician Organizations vs. Plan-Based Programs Contents Background Study Methodology Principal Findings Takeaway Points Research Publications Additional Resources   Background Americans are increasingly plagued by chronic di…
  20. www.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
    December 01, 2021 - CAHPS Patient Narrative Item Sets (webcast) Tuesday, November 16, 2021 Contents Summary Speakers and Presentation Slides Recording Related Materials Summary In this AHRQ webcast, CAHPS researchers presented the narrative items for both the 3.1 and 4.0 (beta) versions of the Clinician & Group S…

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