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6341. Improving Response Rates and Representativeness for CAHPS Survey Data: An Overview of Web-First and Other Strategies (Webcast) | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/webinar-011124.html
      June 01, 2024 - Improving Response Rates and Representativeness for CAHPS Survey Data: An Overview of Web-First and Other Strategies (Webcast) January 11, 2024 Contents Summary Speakers and Presentation Slides Recording Summary This webcast provided strategies for improving survey response rates and the representativeness of…

6342. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
      June 01, 2025 - CAHPS Clinician & Group Narrative Item Set Originally known as the Narrative Item Elicitation Approach, the first CAHPS Narrative Item Set asks patients about their experiences in ambulatory care settings. The items were developed to be used with the CAHPS Clinician & Group Survey (CG-CAHPS) but they can also b…

6343. Screener Items for the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
      April 01, 2022 - Screener Items for the CAHPS Item Set for Children with Chronic Conditions The CAHPS Item Set for Children with Chronic Conditions includes a five-item screener that is used during the analysis of the data to determine which responses to the questionnaire reflect the experiences of children with chronic conditi…

6344. Methods for Increasing the Number of Responses to CAHPS Surveys | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
      August 01, 2024 - Methods for Increasing the Number of Responses to CAHPS Surveys Many organizations have reported a decline in survey response rates. A low response rate is a concern because a survey with a low response rate may provide data that is less representative of the underlying population, although that is not always t…

6345. Measures From the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
      April 01, 2022 - Measures From the CAHPS Item Set for Children with Chronic Conditions Parents' Experiences with Getting Needed Information about Their Child's Care CC1      Had questions answered by child's doctors or health providers Parents' Experiences with Shared Decision-making CC2      More than one choice for chil…

6346. Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
      April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions Population version: Child Learn more about the CAHPS Children With Chronic Conditions Item Set. Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the needs of…

6347. Preparing Sample Files Before Collecting CAHPS Survey Data | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
      August 01, 2024 - Preparing Sample Files Before Collecting CAHPS Survey Data Before a CAHPS survey goes into the field, survey sponsors should confirm that their vendors have taken the following steps to prepare the sample files. Remove duplicate names: While the sample frame can include multiple individuals from the same house…

6348. Calculating the Starting Sample Size for CAHPS Surveys | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
      August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys The starting sample size you need to achieve the desired number of completed CAHPS questionnaires for analysis and reporting should take several factors into account: The accuracy of the contact information. The mode or modes of data collection. Any prior s…

6349. Development of the CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
      March 01, 2017 - Development of the CAHPS Cancer Care Survey The CAHPS ® Cancer Care Survey was developed and tested in two phases by the American Institutes for Research (AIR) and the Mayo Clinic with the support of multiple funders: The first phase of the project took place between October 2009 and March 2013. It was s…

6350. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
      May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services Population version: Adult Instructions for adding these items After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadings:   …

6351. CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/cahps-database/hp-database/index.html
      December 01, 2024 - CAHPS Health Plan Survey Database The CAHPS Health Plan Survey (HP CAHPS) Database is a central repository of survey data from State Medicaid agencies, State Children's Health Insurance Programs (CHIP), and individual health plans that have administered the HP CAHPS Survey and chose to submit their data to th…

6352. CAHPS Home and Community-Based Services (HCBS) Survey Database | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
      January 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database The CAHPS Home and Community-Based Services (HCBS) Survey Database is a central repository of survey data from State Medicaid agencies and the managed care entities with which they contract that have administered the HCBS CAHPS survey and chose to…

6353. Profiles of Comparative Reports on Health Care Quality and Costs | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/resources/comparative-reports.html
      December 01, 2016 - Profiles of Comparative Reports on Health Care Quality and Costs This resource provides illustrative examples of web-based comparative reports for consumers on the quality and costs of care from health plans, hospitals, physicians, dialysis facilities, nursing homes, long-term care facilities, and other provide…

6354. Strategy 6J: Support Groups and Self-Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
      March 01, 2020 - Strategy 6J: Support Groups and Self-Care Contents 6.J.1. The Problem 6.J.2. The Intervention 6.J.3. Benefits of These Interventions 6.J.4. Implementation of These Interventions References    Download Strategy 6J:   Support Groups and Self-Care  (PDF, 214 KB)         6.J.1. The Pro…

6355. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta) | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/webinar-121720.html
      December 01, 2023 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (Beta) December 17, 2020 Summary Speakers Recording Summary AHRQ's new CAHPS Clinician & Group Visit Survey 4.0 (beta) asks patients about their most recent ambulatory care visit. The tool helps providers understand and improve patients' exp…

6356. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
      February 01, 2025 - Proposed Projects in CAHPS VI For more than two decades, AHRQ's CAHPS Consortium has served as the "R&D engine" for the CAHPS initiative, which has been responsible for multiple innovations in the design and administration of patient experience surveys. This research team continues to convene stakeholders and e…

6357. 2023 National Healthcare Quality and Disparities Report - Appendix B. Quality Trends and Disparities Tables: Person-Centered Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-qdr-appendixb-measure-category-6.pdf
      January 01, 2023 - 2023 National Healthcare Quality and Disparities Report - Appendix B. Quality Trends and Disparities Tables: Person-Centered Care AHRQ Publication No. 23(24)-0091-EF December 2023 2023 National Healthcare Quality and Disparities Report Appendix B. Quality Trends and Disparities Tables: Person-Centered Care The…

6358. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
      December 01, 2023 - CAHPS Emergency Department Survey The CAHPS Emergency Department Survey (ED CAHPS) assesses the experiences of adult patients who received care in an emergency department and were subsequently discharged home (e.g., not admitted to the hospital). This survey addresses the need for an instrument designed for the…

6359. CAHPS Outpatient Mental Health Survey Measures | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/outpatient-mental-health/about/survey-measures.html
      October 01, 2024 - CAHPS Outpatient Mental Health Survey Measures For more information: Patient Experience Measures from the Outpatient Mental Health Survey (PDF, 219 KB) Getting Appointments for Prescription Medicines Q3 Difficulty making appointments for prescription medicine Getting Mental Health Counseling Q10 Difficulty fi…

6360. CAHPS Child Hospital Survey (Child HCAHPS) Toolkit | Agency for Healthcare Research and Quality
      www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html
      August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Next Page Table of Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About Measure Specifications and Reporting Key Driver Diagram Quality Improvement Strategies Improvement Data Other Resources …