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6241. The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items to Guide Improvement (Webcast) | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/webinar-120623.html
      January 01, 2024 - The CAHPS Child Hospital Survey: Using Database Results and New Narrative Items to Guide Improvement (Webcast) December 6, 2023 Contents Summary Speakers and Presentation Slides Recording Summary This webcast provided results from the CAHPS Child Hospital Survey (Child HCAHPS) Database and intro…

6242. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
      November 01, 2021 - CAHPS Patient-Centered Medical Home (PCMH) Item Set The Patient-Centered Medical Home (PCMH) Item Set is a set of supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey (CG-CAHPS) to gather more information on patient experience with the domains of prim…

6243. CAHPS Home and Community-Based Services Survey | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
      January 01, 2025 - CAHPS Home and Community-Based Services Survey The CAHPS Home and Community-Based Services Survey (HCBS CAHPS) is designed to assess the experiences of adult Medicaid beneficiaries who receive long-term services and support from State HCBS programs. These programs provide services for adults with disabilities, …

6244. Formatting CAHPS Questionnaires for Mail, Web, and Phone Administrations | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/formatting-questionnaires.html
      August 01, 2024 - Formatting CAHPS Questionnaires for Mail, Web, and Phone Administrations To ensure consistency across surveys, please observe the following guidelines when formatting your survey to be administered by mail, web, and/or phone. Survey users should carefully consider which mode(s) would be the most desirable and a…

6245. Examples of Sample Frame Elements | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html
      February 01, 2025 - Examples of Sample Frame Elements The sample frame that a CAHPS survey sponsor provides to a vendor would ideally include the following information (data elements). Elements for an Adult Survey Unique patient ID (typically provided by provider or insurer). Name of person (first and last names in separate fields…

6246. Archived CAHPS Webcasts | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/webcasts.html
      August 01, 2025 - Archived CAHPS Webcasts CAHPS webcasts inform survey users about products and related resources, offer updates on the status of products in development, and support in the use of CAHPS survey and data results. View recent and upcoming webcasts and events. Useful Online Tools for CAHPS Survey Users (Webcast)  (N…

6247. Strategy 6J: Support Groups and Self-Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
      March 01, 2020 - Strategy 6J: Support Groups and Self-Care Contents 6.J.1. The Problem 6.J.2. The Intervention 6.J.3. Benefits of These Interventions 6.J.4. Implementation of These Interventions References    Download Strategy 6J:   Support Groups and Self-Care  (PDF, 214 KB)         6.J.1. The Pro…

6248. Methods for Increasing the Number of Responses to CAHPS Surveys | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
      August 01, 2024 - Methods for Increasing the Number of Responses to CAHPS Surveys Many organizations have reported a decline in survey response rates. A low response rate is a concern because a survey with a low response rate may provide data that is less representative of the underlying population, although that is not always t…

6249. Preparing Sample Files Before Collecting CAHPS Survey Data | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
      August 01, 2024 - Preparing Sample Files Before Collecting CAHPS Survey Data Before a CAHPS survey goes into the field, survey sponsors should confirm that their vendors have taken the following steps to prepare the sample files. Remove duplicate names: While the sample frame can include multiple individuals from the same house…

6250. Calculating the Starting Sample Size for CAHPS Surveys | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
      August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys The starting sample size you need to achieve the desired number of completed CAHPS questionnaires for analysis and reporting should take several factors into account: The accuracy of the contact information. The mode or modes of data collection. Any prior s…

6251. Profiles of Comparative Reports on Health Care Quality and Costs | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/resources/comparative-reports.html
      December 01, 2016 - Profiles of Comparative Reports on Health Care Quality and Costs This resource provides illustrative examples of web-based comparative reports for consumers on the quality and costs of care from health plans, hospitals, physicians, dialysis facilities, nursing homes, long-term care facilities, and other provide…

6252. Improving Response Rates and Representativeness for CAHPS Survey Data: An Overview of Web-First and Other Strategies (Webcast) | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/webinar-011124.html
      June 01, 2024 - Improving Response Rates and Representativeness for CAHPS Survey Data: An Overview of Web-First and Other Strategies (Webcast) January 11, 2024 Contents Summary Speakers and Presentation Slides Recording Summary This webcast provided strategies for improving survey response rates and the representativeness of…

6253. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
      May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services Population version: Adult Instructions for adding these items After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadin…

6254. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
      May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services Population version: Adult Instructions for adding these items After the last item before the "About You" section, add the following subheading, formatted to be consistent with existing subheadings:   …

6255. Calculating Response Rates for CAHPS Surveys | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-response-rates.html
      August 01, 2024 - Calculating Response Rates for CAHPS Surveys Response rates are determined by the number of completed surveys (numerator) versus the number of individuals who were eligible to complete the survey (denominator). What counts as a completed survey and the number of eligible individuals depends on which response ra…

6256. Development of the CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
      March 01, 2017 - Development of the CAHPS Cancer Care Survey The CAHPS ® Cancer Care Survey was developed and tested in two phases by the American Institutes for Research (AIR) and the Mayo Clinic with the support of multiple funders: The first phase of the project took place between October 2009 and March 2013. It was s…

6257. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
      June 01, 2025 - CAHPS Clinician & Group Narrative Item Set Originally known as the Narrative Item Elicitation Approach, the first CAHPS Narrative Item Set asks patients about their experiences in ambulatory care settings. The items were developed to be used with the CAHPS Clinician & Group Survey (CG-CAHPS) but they can also b…

6258. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
      November 01, 2023 - CAHPS Child Hospital Narrative Item Set The Child Hospital Narrative Item Set is a series of open-ended questions designed to be answered by a parent or guardian of children who have been recently hospitalized to provide detailed feedback on their experiences with inpatient care. The item set can be added to th…

6259. Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
      April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions Population version: Child Learn more about the CAHPS Children With Chronic Conditions Item Set. Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the needs of…

6260. Screener Items for the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
      April 01, 2022 - Screener Items for the CAHPS Item Set for Children with Chronic Conditions The CAHPS Item Set for Children with Chronic Conditions includes a five-item screener that is used during the analysis of the data to determine which responses to the questionnaire reflect the experiences of children with chronic conditi…