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Clinician and Group Survey and Guidance | The CAHPS® Database
Database
The CAHPS Clinician & Group Survey (CG-CAHPS) Database contains results for multiple versions of … Review aggregated data for the past two years.
Review Chartbooks dating back to 2012. … Survey results can be used to:
Improve care provided by individual providers, sites of care, medical … The CAHPS Database collects and reports data from the Adult Survey 3.0 and the 3.0 version of the Adult … Review the core instrument: Adult Survey 3.0 (PDF, 244 KB)
2019 Reporting Documents
How Results Are
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Health Plan surveys and guidance | The CAHPS® Database
Review aggregated data for the past two years.
Review Chartbooks dating back to 2013. … This standardized survey was designed to support consumers in assessing the performance of health plans … Version 4.0 of the Health Plan Survey is no longer collected or reported by the CAHPS Database. … Review the core instruments:
Adult Medicaid Survey 5.0 (PDF, 291 KB)
Child Medicaid Survey 5.0 (PDF
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Aggregated Data | The CAHPS® Database
Review the CAHPS Health Plan Survey Aggregated Data . … Review the CAHPS Clinician & Group Survey Aggregated Data . … Key features of the CAHPS Online Reporting System include:
Top Box Scores: The percentage of survey … Frequencies: The distribution of scores for all response options. … Bar charts: A graphical distribution of survey results that shows the top, bottom, and middle response
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Request Data for Research | The CAHPS® Database
In response to requests from researchers interested in using data from the AHRQ Consumer Assessment of … The CAHPS Database currently includes:
CAHPS Health Plan Survey Data
This component of the CAHPS Database … doctors and medical groups by region, physician specialty, practice ownership and affiliation, number of … PDF , 103 KB) – Researchers requesting data must submit a completed form outlining the proposed use of … The review period for data requests is typically 45 days.
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CAHPS Home and Community Based Services Survey and Guidance | The CAHPS® Database
The CAHPS Home and Community Based Services Survey (HCBS CAHPS) assesses the experiences of adult Medicaid … awareness about the home and community based care experience
Diagnose and assess the current status of … improvement
Examine trends in home and community based patient experience over time
Evaluate the impact of … experience improvement initiatives and interventions
The CAHPS Database collects the current 1.0 version of … Database
AHRQ and CMS co-hosted a webcast on October 2, 2019: Introducing a New Database for Users of
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CAHPS Database Data Release Agreement
(pdf file)
is also
included, such as type of organization, size of enrollment, ownership, physician specialty, … The review period for de-identified data requests is up to 45 days. … Title of the proposed research project.
2. Statement of the purpose of the proposed research.
3. … If there are concerns about a submitted Research Abstract raised during the review process, the
comments … Data requesters may make modifications and
re-submit the Research Abstract for review.
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Aggregated Data | The CAHPS® Database
Review the CAHPS Health Plan Survey Aggregated Data . … Review the CAHPS Clinician & Group Survey Aggregated Data . … Key features of the CAHPS Online Reporting System include:
Top Box Scores: The percentage of survey … Frequencies: The distribution of scores for all response options. … Bar charts: A graphical distribution of survey results that shows the top, bottom, and middle response
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The CAHPS Home and Community Based Services Survey Data Submission Login | The CAHPS® Database
The CAHPS Database supports the versions of the following questionnaires:
CAHPS Home and Community Based … CAHPS Home and Community Based Services Questionnaire: Upload a copy of the Home and Community Based … The CAHPS Database will review the submitted questionnaire, and then users will receive an approval/rejection … The review process can take up to 3 business days. … Personal use of social media and networking sites on this system is limited as to not interfere with
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New User Registration | The CAHPS® Database
The CAHPS Database will review your request and will send you an e-mail with the information to access … Entity (vendor must use this ID in the data file submission):
* Please list the names of … Yes No (please give the name and telephone number of the primary contact)
First Name: … Send comments regarding this burden estimate or any other aspect of this collection of information, including … The confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the
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2018 CAHPS Clinician & Group Survey Database Chartbook
(pdf file)
HIGHEST SCORING
MEASURES
Provider
Communication
85%
of patients reported that
providers always … Office Staff
79%
of pat ients reported that office
staff were always helpfu l and
respectfu l. … LOWEST SCORING
MEASURES
Care Coordination
74%
of patients reported that
providers always helped … Access
65%
of patients reported always
receiv ing timely appointments,
care, and information. … ZIP code was self-reported at the practice-site level.
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The CAHPS Database Research Request Data Use Agreement
(pdf file)
The
purpose of the Database is to establish a central repository of CAHPS data to facilitate comparisons … suite of surveys. … violation of this DRA. … Any violation of the terms of this DRA, as
determined by AHRQ and its contractor Westat in their sole … enforcement of this DRA.
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2017 CAHPS Clinician & Group Survey Database Chartbook
(pdf file)
providers working per week was self-reported at the practice-site level. … However, users can
compare their results to similar organizations using the reported practice site characteristics … Census Bureau’s regions, based on the practice sites’ self-reported State and ZIP code
information1. … This information was self-reported at the practice-site level. … Group Survey Database 2017 Chartbook
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Survey Completion Mode
Survey completion mode is reported
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2018 CAHPS Clinician & Group Survey Database Chartbook
(pdf file)
OVERVIEW
How 31.3,706 patients from 2,024 medical practices
reported 6 measures of patient experience … Survey Database.
85%
of patients reported that
providers always communicated
clearly and listened … possible.
79%
of patients reported that office
staff were always helpfu I and
respectful.
73% … of patients reported that
providers always helped
to coordinate their care.
66%
of patients reported … always
receiving timely appointments,
car e, and information.
55%
of patients reported that providers
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2016 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices
However, users can compare their results to similar organizations using the reported practice site characteristics … Survey completion mode was reported at the respondent level. … Census Bureau’s regions, based on the practice sites’ self-reported State and ZIP code information 1 … System
Practice Sites
85
257
21
Respondents
17,202
75,920
4,865
University/ Academic … This information was self-reported at the practice-site level.
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2016 CAHPS Clinician & Group Survey Database Chartbook
(pdf file)
However, users can
compare their results to similar organizations using the reported practice site … Survey completion mode was reported at the
respondent level. … Census Bureau’s regions, based on the practice sites’ self-reported State and ZIP code information1. … Hospital/Health System
Practice Sites 85 257 21
Respondents 17,202 75,920 4,865
University/ Academic … This information was self-reported at the practice-site level.
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2012 CAHPS Clinician & Group Survey Database Chartbook
(pdf file)
However, users can
compare their results to similar organizations using the reported practice site … Survey completion mode was reported at the
respondent level.
Table A-1. … Census
Bureau’s regions, based on the practice sites’ self-reported State and ZIP code information1 … Health System
Practice Sites 1,088 173 286 95
Respondents 251,820 15,354 99,528 18,778
University/ Academic … This information was self-reported at the practice-site level.
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2015 Chartbook: What Patients Say About Their Health Care Providers and Medical Practices
However, users can compare their results to similar organizations using the reported practice site characteristics … Survey completion mode was reported at the respondent level.
Table A-1. … Census Bureau’s regions, based on the practice sites’ self-reported State and ZIP code information 1 … Sites
1,088
173
286
95
Respondents
251,820
15,354
99,528
18,778
University/ Academic … This information was self-reported at the practice-site level.
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CAHPS Home and Community-Based Services Survey Data Use Agreement
(pdf file)
Only aggregated
data will be publicly reported, and only when there are sufficient data so that such … reports will not identify individual
Participating Organizations by name and results will only be reported … AHRQ will review all Research Abstract Forms and approve or deny
the requests. … Release of program-identifiable results to CMS to enable CMS to review states’ Medicaid
Home and Community-Based … Release of State Agency program-identifiable results to CMS to enable CMS to review
states’ Medicaid
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CAHPS HCBS Webcast Transcript
(pdf file)
details to quickly review with you. … Step
three is we ask that a copy of the survey instrument that was used be provided for review. … You did review the administration methods, a couple of questions for you. … a review of the actual questionnaire that's been used to
administer the survey and collect the data. … So we carefully at the CAHPS Database review what survey
instrument was used to kind of assure that
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Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Webcast Slides
(pdf file)
► Conducts research to further…
− our understanding of PE
− our knowledge of measuring PE and collecting … Develop, implement, and support the use and availability of a
comprehensive set of quality improvement … aligned with CAHPS survey design principles
– Reflects what is important to beneficiaries
– Rigorous review … Survey sponsor can determine frequency of use
5. … Only aggregated de-identified
results will be publicly reported in AHRQ’s HCBS
CAHPS Database.
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