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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - So
again, it’s a very broad program centered around surveys that assess patients’ experiences with care … And we don’t ask things of patients for which the patient is not the best source of information. … We have facility surveys, the hospital survey,
we have surveys on hemodialysis, nursing homes. … site and include key leaders and physicians and really spend time going over the survey methodology … But if we continue to keep our focus on the patient and family experience as defined by our patients
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www.ahrq.gov/sites/default/files/2024-01/lambert2-report.pdf
January 01, 2024 - We examined the literature and measures related to patient safety culture and its assessment
on formularies … Significance
Inspired by the success of various measures of patient safety culture, ours is the first … safety culture,
these improvements should lead to improvements in patient outcomes related to drug … We would
welcome input from AHRQ staff who have been involved with the patient safety culture project … 34 patients and 44 [K+]↔K-sup alerts on 32 patients.
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www.ahrq.gov/sites/default/files/2025-05/fraser-dunagan-report.pdf
January 01, 2025 - Scope/Methods: Focus groups and surveys were used to evaluate healthcare worker
attitudes about patient … Healthcare Worker Patient Safety Survey
Methods: A survey tool focusing on the knowledge attitudes and … Patient Surveys
Methods: There were five questions added to the patient satisfaction survey that
goes … Tools: A list of sample questions that can be used to survey patients about
patient safety. … was completed on patient falls at BJH.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/ptfamcare-slides.pptx
January 01, 2017 - Involvement Menu2-4
The Family Involvement Menu was developed using results from nurse exercises and family surveys … Menu was displayed on a reusable white board in each patient room to encourage its use
2. … improving care7
Dimensions include:8-10
Respecting patient needs, values, and preferences
Focusing on … outcomes such as quality-of-life measures and patient experience
Provision of information on performance … on their status and care plan
Treating patient as an equal Recognizing individual preferences Information
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www.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apa.html
August 01, 2022 - Respondents should answer these questions honestly and to the best of their ability. … reimbursement loss, penalties, risk management claims, medical liability expenses, and/or added costs to the patients … Focus on patient safety improvements, the involvement of patients and families in the CANDOR process, … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems
HSOPS = Hospital Survey on … Patient Safety Culture
Return to Contents
Proceed to Appendix B
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www.ahrq.gov/sites/default/files/2025-03/mcfarland-report.pdf
January 01, 2025 - hazards, reduce the risk of injury to patients, and create a positive safety
culture.” … cultures remain in place.” … Confidentiality: Client files were open on the counselor’s desk when the “client” was brought into the … Safety Net:
Another section of the survey asked respondents about actions they took or witnessed in … This project
expanded knowledge on this topic by focusing on outpatient substance abuse treatment patients
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www.ahrq.gov/sites/default/files/publications/files/lepguide.pdf
September 01, 2012 - is seen as an essential part of the safety culture:
• Support from leadership is currently absent … American Community Survey data accessed through American Factfinder. Suitland, MD: U.S. … Safety culture assessment: a tool for improving patient safety in healthcare organizations. … Hospital Survey on Patient Safety. … • Using the Hospital Survey on Patient Safety Culture, evaluate whether training has made staff more
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/worksheet2.html
August 01, 2022 - Respondents should answer these questions honestly and to the best of their ability. … reimbursement loss, penalties, risk management claims, medical liability expenses, and/or added costs to the patients … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems
HSOPS = Hospital Survey … on Patient Safety Culture
Implementation Risk
Implementation Risk … Focus on patient safety improvements, the involvement of patients and families in the CANDOR process,
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - Members of the senior leadership team understand the organization’s safety culture and its quality improvement … and patient safety priorities. … are held against them and kept in their personnel file, as noted in the results of the AHRQ Hospital Survey … on Patient Safety Culture comparative database. … Say:
For more information on this video, and to see a debrief on accountability, see the AHRQ CUSP
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
May 01, 2017 - They support learning and implementation efforts to improve safety culture and practices in long-term … Also, specific modules may be used to address areas of safety culture that the facility identifies as … One way to identify areas is to review the results from the AHRQ Nursing Home Survey on Patient Safety … Culture. … Staff Empowerment
Defines staff empowerment, discusses how it contributes to safety culture and strategies
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www.ahrq.gov/sops/resources/data-entry-analysis-tools.html
September 01, 2022 - to assist with analyzing your survey data. … You can either manually enter your survey data or copy or paste values from your web survey output into … You can also export your survey data. … There is a tool for each of the SOPS surveys and supplemental item sets. … Screenshot of Hospital Survey 2.0 Data Entry and Analysis Tool
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/org_embrace-slides/Organizational-Embrace-of-CUSP-to-Improve-Patient-Safety-Mar-20-2012-508.ppt
January 01, 2012 - *
December 2010 AHRQ Survey
*
*
Fall 2010
Duke Patient Safety Course
December 2010 AHRQ … on patient safety
Medical Executive Committee dinner
“Safety as a System” video at orientation and … “hot topics”
To stimulate open discussion, we used the results of AHRQ Patient Safety Culture Survey … on Pt Safety Culture
0
20
40
60
80
100
123456789101112
Dimensions
% Positive Score
CY08CY09CY10CY11 … /Follow-upClosed
Date
Sheet1
Patient Safety Survey June 2011 Hospital Work Areas
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www.ahrq.gov/sites/default/files/2024-01/vanschaik-report.pdf
January 01, 2024 - We collected baseline and post-implementation data on
measures attitudes to teamwork, safety culture … To measure safety culture, we used a modified version of the Safety Attitudes
Questionnaire (SAQ).34 … Table 3 Safety Attitudes Questionnaire Scores Pre and Post Intervention
All respondents RN MD Other … Impact of teamwork and communication training
interventions on safety culture and patient safety in emergency … (https://med.uth.edu/chqs/surveys/safety-attitudes-and-safety-
climate-questionnaire/).
35.
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www.ahrq.gov/sites/default/files/2024-01/joseph2-report.pdf
January 01, 2024 - In survey #2, respondents were asked to evaluate each revised question and vote on its inclusion in the … but not on wording
Survey #2
• 12 respondents
• 9 more questions with 70%
agreement on inclusion … • 6 with 30-70% agreement on
inclusion Survey #2
• 1 added based on comments
• 13 respondents … 70% agreement on
inclusion Survey #2
• 1 added based on comments
• 10 respondents
• 3 more questions … but not on wording
Survey #2
• 6 with 30-70% agreement on
inclusion Survey #2
• 15 respondents
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/surgical-complication-prevention/bim.docx
December 01, 2017 - In addition, consistent guideline adherence may significantly improve patient safety. … Additionally, all BIM team members should be trained on the science of patient safety (e.g., having viewed … Include informal discussions, interviews, focus groups, and brief surveys.
1. … Indicate the method of data collection (e.g., observation, survey, focus group, informal discussion, … Applicability to unit patients
Does the guideline apply to the unit’s patients?
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www.ahrq.gov/sites/default/files/2024-01/jones2-report.pdf
January 01, 2024 - culture,30 the project team modeled the OR of a
respondent reacting positively to an HSOPS or T-TPQ-F … on
Patient Safety Culture
(HSOPS), individual
level, n=1,918, nested
by hospital, completed
pre … - and post-
implementation
AHRQ survey tool to
assess patient safety
culture; includes
items we developed … Hospital Survey on Patient Safety Culture Percent Positive Scores by Post-Fall Huddle
Participation … A theory-driven, longitudinal evaluation of the impact of team
training on safety culture in 24 hospitals
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-b.html
May 01, 2017 - Benefits of Doing This Work
Prioritize patient safety. … Share key patient information among all team members. … Give every member on the care team a “voice”.
Build stronger and safer teams. … Make patients feel safe and involved in their care. … Culture Survey Results Discussion
Discuss the results of your center’s culture survey and gaps that
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - and research on patient experience of care. … The surveys are recognized as the gold standard for
measuring patient experience and we are committed … example, on using different survey administration
modes and using patient narrative information. … … it also can maybe help patients have a higher response rate
for our surveys, reminding them that … So we took this baseline survey and we will be doing a post survey after, but
the next step is to roll
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www.ahrq.gov/hai/cusp/modules/nursing/sl-nursing.html
December 01, 2012 - 1,2,3,4
Nurse managers lead the care efforts on their units. … Customer Focus
Nurse managers are responsible for ensuring that care delivered on the unit is customer … Lead staff training to ensure the safest care for patients. … Measure patient satisfaction by using customer satisfaction surveys.
… Ownership of safety survey scores and action to improve.
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www.ahrq.gov/sites/default/files/publications/files/ena-slides.pdf
September 01, 2015 - Click on the icon to learn more about the survey.
Answer the survey question and click submit. … Rather, nurse respondents reported that they knew the patient no longer needed a urinary
catheter, but … In addition, implementing these practice changes warrants a focus on the patients so that all
decisions … project is improved patient care, and that all decisions are based on that premise. … /client/resident care is communicated in a consistent manner” from one health
care provider to another