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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/worksheet2.html
August 01, 2022 - Respondents should answer these questions honestly and to the best of their ability. … reimbursement loss, penalties, risk management claims, medical liability expenses, and/or added costs to the patients … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems
HSOPS = Hospital Survey … on Patient Safety Culture
Implementation Risk
Implementation Risk … Focus on patient safety improvements, the involvement of patients and families in the CANDOR process,
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www.ahrq.gov/sites/default/files/wysiwyg/priority-populations/aging-well-strategic-plan.pdf
August 01, 2024 - the identification and
management of high-need, high-cost patients; a technical brief on research related … • AHRQ’s Surveys on Patient Safety Culture (SOPS®), which ask healthcare providers and other staff … The surveys can be used to raise awareness of and improve an organization’s patient
safety culture. … • AHRQ’s Quality and Safety Review System, a patient safety surveillance system, which relies on clinical … This opportunity builds on AHRQ’s prior Patient-Centered Outcome Research
Trust Fund investments and
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-b.html
May 01, 2017 - Benefits of Doing This Work
Prioritize patient safety. … Share key patient information among all team members. … Give every member on the care team a “voice”.
Build stronger and safer teams. … Make patients feel safe and involved in their care. … Culture Survey Results Discussion
Discuss the results of your center’s culture survey and gaps that
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www.ahrq.gov/hai/cusp/modules/nursing/sl-nursing.html
December 01, 2012 - 1,2,3,4
Nurse managers lead the care efforts on their units. … Customer Focus
Nurse managers are responsible for ensuring that care delivered on the unit is customer … Lead staff training to ensure the safest care for patients. … Measure patient satisfaction by using customer satisfaction surveys.
… Ownership of safety survey scores and action to improve.
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www.ahrq.gov/sites/default/files/publications/files/lepguide.pdf
September 01, 2012 - is seen as an essential part of the safety culture:
• Support from leadership is currently absent … American Community Survey data accessed through American Factfinder. Suitland, MD: U.S. … Safety culture assessment: a tool for improving patient safety in healthcare organizations. … Hospital Survey on Patient Safety. … • Using the Hospital Survey on Patient Safety Culture, evaluate whether training has made staff more
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/org_embrace-slides/Organizational-Embrace-of-CUSP-to-Improve-Patient-Safety-Mar-20-2012-508.ppt
January 01, 2012 - *
December 2010 AHRQ Survey
*
*
Fall 2010
Duke Patient Safety Course
December 2010 AHRQ … on patient safety
Medical Executive Committee dinner
“Safety as a System” video at orientation and … “hot topics”
To stimulate open discussion, we used the results of AHRQ Patient Safety Culture Survey … on Pt Safety Culture
0
20
40
60
80
100
123456789101112
Dimensions
% Positive Score
CY08CY09CY10CY11 … /Follow-upClosed
Date
Sheet1
Patient Safety Survey June 2011 Hospital Work Areas
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules.html
May 01, 2017 - They support learning and implementation efforts to improve safety culture and practices in long-term … Also, specific modules may be used to address areas of safety culture that the facility identifies as … One way to identify areas is to review the results from the AHRQ Nursing Home Survey on Patient Safety … Culture. … Staff Empowerment
Defines staff empowerment, discusses how it contributes to safety culture and strategies
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/asc-sops-webcast-graphic.pdf
July 22, 2019 - January 2019 Webcast Highlights
Ambulatory Surgery Centers (ASCs) can voluntarily submit their ASC Survey … on Patient Safety Culture (SOPS) data to the ASC SOPS Database. … CMS-certified with a valid CMS
Certification Number (CCN)
Provides surgical/procedural
services to patients … a
hospital or hospital outpatient
surgery department
Requirements
1 Administer the
ASC SOPS Survey
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - Members of the senior leadership team understand the organization’s safety culture and its quality improvement … and patient safety priorities. … are held against them and kept in their personnel file, as noted in the results of the AHRQ Hospital Survey … on Patient Safety Culture comparative database. … Say:
For more information on this video, and to see a debrief on accountability, see the AHRQ CUSP
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/guides/ena-slides.pdf
September 01, 2015 - Click on the icon to learn more about the survey.
Answer the survey question and click submit. … Rather, nurse respondents reported that they knew the patient no longer needed a urinary
catheter, but … In addition, implementing these practice changes warrants a focus on the patients so that all
decisions … project is improved patient care, and that all decisions are based on that premise. … /client/resident care is communicated in a consistent manner” from one health
care provider to another
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www.ahrq.gov/sites/default/files/publications/files/ena-slides.pdf
September 01, 2015 - Click on the icon to learn more about the survey.
Answer the survey question and click submit. … Rather, nurse respondents reported that they knew the patient no longer needed a urinary
catheter, but … In addition, implementing these practice changes warrants a focus on the patients so that all
decisions … project is improved patient care, and that all decisions are based on that premise. … /client/resident care is communicated in a consistent manner” from one health
care provider to another
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - American Community Survey Reports. United States Census Bureau;
Aug 2013. … Relevant Questions on the CAHPS Health Plan Survey
Survey questions related to cultural competence are … now part of the Qualified Health
Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers … This survey expands
on the core Health Plan Survey to ask enrollees about –
• Access to interpreters … several
measures related to cultural
competency, including:
the percentage of respondents
who
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www.ahrq.gov/sites/default/files/2024-01/jones2-report.pdf
January 01, 2024 - culture,30 the project team modeled the OR of a
respondent reacting positively to an HSOPS or T-TPQ-F … on
Patient Safety Culture
(HSOPS), individual
level, n=1,918, nested
by hospital, completed
pre … - and post-
implementation
AHRQ survey tool to
assess patient safety
culture; includes
items we developed … Hospital Survey on Patient Safety Culture Percent Positive Scores by Post-Fall Huddle
Participation … A theory-driven, longitudinal evaluation of the impact of team
training on safety culture in 24 hospitals
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-intro.html
November 01, 2014 - , morbidity, patient experience). … Data on the process evaluation for Lean (satisfaction surveys on Lean, use of Lean versus other methods … Organizations provided data on indicators of quality, patient safety, customer service, efficiency (including … Quality/patient safety. … The freedom to tailor questions and probes to each respondent is the hallmark of the qualitative interviewing
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/intro.html
June 01, 2018 - Patient Perceptions of Care. … surveys, provider surveys, administrative data from facilities, medical records, registries, surveillance … Hospital Survey on Patient Safety Culture.
Medical Office Survey on Patient Safety Culture. … Substance Abuse and Mental Health Services Administration (SAMHSA):
National Survey on Drug Use and … Census Bureau:
American Community Survey (ACS).
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www.ahrq.gov/hai/cauti-tools/guides/sustainability-guideapa.html
October 01, 2015 - par with patient safety and quality improvement goals for my facility.
… My facility routinely completes an assessment of teamwork and safety culture. … (i.e., Hospital Survey on Patient Safety Culture, Safety Attitude Questionnaire)
My facility … CAUTI is measured on my facility’s strategic dashboard.
… On the next page, select the statements you would like to address in your sustainability plan.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/002-cusp-learning-defects.pptx
October 01, 2024 - , technicians, vascular access and respiratory therapy personnel, environmental services personnel, patients … factors, related to the clinical conditions of patients
Technical factors, related to devices, procedures … LFD
Data capture challenges
Aim to simplify the data capture process (e.g., observational audits or surveys … J Patient Saf. 2005. 1(1):33-40.
Tucker AL. … The impact of operational failures on hospital nurses and their patients.
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www.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/harrison-summit2016-breakout.pdf
September 28, 2016 - within and
between organizations participating in diagnosis
• Culture – safety, professionalism, patient … change
champions
• Key processes – collaboration and teamwork,
communication, feedback, learning, patient … -
centered care
Research Examples
• Culture
► Patient Safety Culture Surveys: culture assessment … will enable users to
access health system data and information about practices
aimed at improving patients … Safety Culture Surveys
http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture
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www.ahrq.gov/sites/default/files/publications/files/clabsineonatal.pdf
October 01, 2012 - Eliminating CLABSI, A National Patient Safety Imperative: A Progress Report on the National 'On the CUSP … culture. … Improve safety culture. … These plans
highlight a continued desire to monitor and report out on rate data and focus on safety … culture.
-
www.ahrq.gov/sites/default/files/2025-03/trowbridge-report.pdf
January 01, 2025 - ,”(3) and its effect on patients went largely unaddressed over the ensuing decade. … The impact of
diagnostic error on patients, however, is clear. … patients. … response to all of the above statements but then wrote
positive comments in the free-text parts of the survey … evaluations, including paper
evaluations, Q-code accessible real-time evaluations, and electronic surveys