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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects_facnotes.docx
December 01, 2017 - Slide 4
Problem Solving Goal: Long-Term Solution
SAY:
As the safety culture advances, the need for … Use the simple two-question survey, the Staff Safety Assessment. … SAY:
Often in patient safety and quality, we focus on the practitioners and forget to ask the patients … Brief your staff on the results of the staff attitudes questionnaires and HSOPS surveys. … Share de-identified analysis of those surveys. Share updates on your initiatives.
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www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-psychological-safety.pdf
September 01, 2023 - two workplace characteristics: psychological safety and organizational
safety culture. … The Potential of Psychological Safety and
Organizational Safety Culture To Improve Diagnostic
Safety … Safety
culture requires leadership commitment to safety, engagement of individuals, and training to … methods. … Using patient experience surveys to assess diagnostic
safety in urgent care.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-impguide.pdf
April 01, 2016 - Meanwhile, information from patient satisfaction and patient experience of care surveys have been shown … The use of patient satisfaction surveys and alternative coding procedures to
predict malpractice risk … HCAHPS = Hospital Consumer Assessment of Healthcare Providers and Systems
HSOPS = Hospital Survey on … Patient Safety Culture
Implementation Guide for the CANDOR Process – 15
Recommended Business Case … ■ Focus on patient safety improvements, the involvement
of patients and families in the CANDOR process
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
December 01, 2017 - Slide 5: Problem Solving Goal: Long-Term Solution
Say:
As the safety culture advances, the need … Use the simple two-question survey, the Staff Safety Assessment. … Say:
Often in patient safety and quality, we focus on the practitioners and forget to ask the patients … Brief your staff on the results of the staff attitudes questionnaires and HSOPS surveys. … Share de-identified analysis of those surveys. Share updates on your initiatives.
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/involving-patients-families-in-safety-slides.pdf
July 25, 2023 - 2
Questions to Run On
• What are the foundational elements of including patients and
families in … - “Patients as educators”
Patient education materials and information
Policies on disclosure, transparency … Program (CUSP)
A national program in partnership with NORC
and funded by AHRQ
Build a team and safety … culture in
hospitals and nursing homes which
addresses safety -- antibiotic
stewardship, infection … • Surveys
•Quilting club
•Rotary club
26
Best Practices
Utilize
Utilize patient
partners from
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 02, 2025 - • To view the formatted questionnaire, see the Community Pharmacy Survey. … • To participate in the AHRQ Community Pharmacy Survey on Patient Safety Culture Database,
the survey … on Patient Safety Culture are
grouped according to the safety culture composites they are intended … Overall Rating on Patient Safety
Think back on the survey topics and the definition of patient safety—dispensing … FOR TECHNICAL ASSISTANCE OR QUESTIONS ABOUT THE COMMUNITY PHARMACY SURVEY
ON PATIENT SAFETY CULTURE,
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/culture-checkup-tool.html
July 01, 2023 - culture in a patient care area takes time. … No matter what instrument you use to assess patient safety culture, your results provide a snapshot of … items (e.g., from the Hospital Survey on Patient Safety Culture) based on a unit’s assessment of patient … safety culture rather than the summary scores (e.g., safety climate). … Review the unit patient safety culture assessment (e.g., Hospital Survey on Patient Safety Culture) results
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-sops-hospital-survey-workplace-item-set-webcast-yount.pdf
June 02, 2025 - and
Patient Safety Culture
Naomi Yount, Ph.D. … With Workplace Safety
Workplace Safety
Culture
Patient Safety
Culture
Overall Rating on
Workplace … Safety Culture
Patient Safety
Culture
• Overall, a more positive workplace safety culture for providers … Workplace Safety and Patient Safety Culture
Workplace
Safety Culture
Patient Safety
Culture … • Workplace safety measures related to ALL patient safety culture
measures
► Overall Rating on Workplace
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Singh-R_68.pdf
April 20, 2008 - culture, as pointed out by the National Health Care Safety Council of the
United States National Patient … The
questionnaire contains 153 failure modes. … Type/cause of Error : Patient
Figure 3. Survey example page. … • The superiority of a safety culture over a culture of blame and other possible strategies. … Those respondents who completed the survey during the
assigned meetings were observed to take between
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/sustainability/sustainability-assesment-tool.xlsx
March 01, 2017 - My facility routinely completes an assessment of teamwork and safety culture. … (e.g., Nursing Home Survey on Patient Safety, staff safety assessment)
My facility regularly presents … Nursing Home Survey on Patient Safety Culture
&"Gill Sans MT,Regular"&10Hard copy version &G AHRQ … TOTAL 0
The team has improved communication strategies to increase awareness of safety culture. … Nursing Home Survey on Patient Safety Culture
Clinical staff orders urine culture tests only when medically
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient … • Aligned three key areas: patient safety, clinical quality and
patient-family … evaluations
• Results sharing program to recognize staff performance
• Challenged with usability of survey … Family Experience:
• Conducts family rounds on four acute care floors
• Reviews rounding and survey … priorities identified from surveys
• Implemented an Acute Care Engagement (ACE) call
• Call is
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 02, 2025 - Hospital Survey on Patient Safety
SOPSTM Hospital Survey
Version: 1.0
Language: English
Note
· For … · For the survey items grouped according to the safety culture composites they are intended to measure … , please read the Items and Composites document.
· To participate in the AHRQ Hospital Survey on Patient … Safety Culture Comparative Database, the survey must have been administered in its entirety without … Hospital Survey on Patient Safety
Instructions
This survey asks for your opinions about patient safety
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-yount.pdf
January 01, 2023 - of Respondents
• 30% were Nursing Assistants/Aides
• 74% worked on the day shift
• 71% were satisfied … sure they are aware of
new cases and that they are
wearing proper [PPE] when
caring for positive patients … on Patient Safety Culturer"'
(SOPS®) composite measures assessed in the Agency for Healt hcare Research … Transferring, or Lifting Residents
Protection From Workplace Hazards
Supervisor Support for Workplace Safety … Management Support for Workplace Safety
Addressing Inappropriate Resident Behavior Toward Staff
Interactions
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/overview.docx
March 01, 2017 - on Patient Safety Culture
The Long-Term Care (LTC) Safety Toolkit is designed to support learning and … Home Survey on Patient Safety Culture. … home leaders who needed a survey to understand the patient safety culture in LTC facilities.The survey … Patient Safety Culture. … Nursing Home Survey on Patient Safety Culture Dimension
Corresponding Module in LTC Safety Toolkit
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www.ahrq.gov/faqs/index.html?page=14
October 01, 2003 - Centers (EPCs) Freedom of Information Act (FOIA) Funding & Grants Guidelines Health Care Information for Patients … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Safety Network (PSNet) Patient Safety Organizations (PSOs) Permissions Primary Care Practice-Based Research … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys … on Patient Safety Culture TalkingQuality TeamSTEPPS Technology Assessments U.S.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing
1
1
Upcoming … o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o … An important resource for comparing your results with other
medical offices in support of patient … safety culture
improvement
o Participating medical offices will receive a free medical office
survey … • Please complete the evaluation survey—Your
feedback is important to us!
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www.ahrq.gov/sites/default/files/2024-12/cook-hoas-report.pdf
January 01, 2024 - acceptance of a patient safety
culture. … (6) responses to case
studies; (7) a staff-wide patient safety survey; and (8) a final evaluation survey … The Staff Survey provided information on the system-wide recognition
and response to errors. … the cases and summaries, quarterly interviews, and
surveys. … the patient safety staff survey that show that the same kinds of errors recur with
some frequency in
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www.ahrq.gov/action-alliance/resources/type-harm.html
July 01, 2025 - AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Office … Supplemental Item Set for medical offices is used in conjunction with the core SOPS® Medical Office Survey … and improve safety culture at the unit level by implementing evidence-based, practical tools from the … culture in their facilities. … culture.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/forming-cuspteam-slides.pptx
January 01, 2017 - 3
Steps of CUSP1
COMPREHENSIVE UNIT-BASED SAFETY PROGRAM
Educate staff on Science of Safety
Identify … Supports the team to achieve exceptional performance
Serves as subject matter expert for CUSP
Provides safety … culture survey support for teams
Gathers trending data for the unit
Shares lessons learned
Coordinates … for Success
Get good engagement on patient safety culture surveys (i.e., ≥ 80% response rate)
Achieve … Did you leave out someone you later regretted not having on the team?
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www.ahrq.gov/patient-safety/reports/liability/mincer.html
August 01, 2017 - of Disclosure of Adverse Events in Labor and Delivery
Patient Safety Culture and Medical Liability—Recommendations … Pre-implementation patient surveys assessed baseline SDM elements in routine practice. … Pre-implementation Survey
Prior to implementation, an anonymous patient exit survey was conducted in … Patient Surveys and Surgeon Self-Assessments
In pre-implementation planning meetings, surgeons expressed … Our pre-implementation survey of 137 patients demonstrated that this was not the case.