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www.ahrq.gov/sops/resources/improvement-resourcelist.html
April 01, 2025 - contain links to websites and other publicly available practice resources that you can use to improve patient … safety culture and patient safety in healthcare organizations. … are not exhaustive, they are designed to give initial guidance for users seeking information about patient … Resource Lists for SOPS Surveys: Hospital Version 2.0 (PDF, 403 KB) Hospital Version 1.0 (PDF, 519 … (PDF, 239 KB) Nursing Home Workplace Safety (PDF, 409 KB) Hospital Health Information Technology Patient
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www.ahrq.gov/sites/default/files/2025-02/castle-report.pdf
January 01, 2025 - Respondents were asked to report generally on
the following categories: State and Respondent Profile … As an incentive to complete the survey, each DOH respondent was given a $10
gift card if they chose. … Thus, 935 surveys were
received by potential respondents. … safety culture perceptions than respondents
working in non-profit (p=.038) settings and governmental … Nursing home administrators'
opinions of the resident safety culture in nursing homes.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-slides.pptx
January 01, 2017 - Presentation: Program Overview
Assess Patient Safety Culture Using the
Hospital Survey on Patient Safety … Define why safety culture is important
Use the Hospital Survey on Patient Safety (HSOPS) to assess patient … )
Tip: The HSOPS and other Survey on Patient Safety Culture tools can be found at http://www.ahrq.gov … AHRQ Hospital Survey on Patient Safety Culture: User’s Guide. AHRQ Publication No. 04-0041. … AHRQ Hospital Survey on Patient Safety Culture: User’s Guide. AHRQ Publication No. 04-0041.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_8_program-evaluation.pptx
July 01, 2023 - provider teamwork and communication
safety culture
maternal outcomes
We will employ a mixed-methods … provider teamwork and communication, unit safety culture, and maternal outcomes. … safety culture becoming better established and improving over time
Collectively, these will lead lead … adverse events – as shown in the impact column.
17
Evaluation Data Collection
Baseline assessment survey … at baseline
Survey with AIM team leads in all sites
Implementation surveys at baseline, 6, 18, and
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_8_program-evaluation.pptx
July 01, 2023 - provider teamwork and communication
safety culture
maternal outcomes
We will employ a mixed-methods … provider teamwork and communication, unit safety culture, and maternal outcomes. … safety culture becoming better established and improving over time
Collectively, these will lead lead … adverse events – as shown in the impact column.
17
Evaluation Data Collection
Baseline assessment survey … at baseline
Survey with AIM team leads in all sites
Implementation surveys at baseline and 6, 18,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Wilson.pdf
December 01, 2004 - , rather
than level of compensation, on patient care practices. … Patients suffer when they occur. … .11
Patient surveys
An alternate method of acquiring a sufficient amount of data to support patient … Institute of Medicine, Committee on Data Standards
for Patient Safety. … Physician
compensation and production Survey. 2004 report
based on 2003 data.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO_Items-Composite_Measures.pdf
June 02, 2025 - • In this document, the items in the SOPS Medical Office Survey are grouped according to the
safety … on Patient Safety Culture: Items and Composite Measures
In this document, the items in the SOPS Medical … Office Survey are grouped according to the safety culture
composite measures they are intended to assess … They place a high priority on improving patient care processes.
E4. … FOR TECHNICAL ASSISTANCE OR QUESTIONS ABOUT THE MEDICAL OFFICE SURVEY ON PATIENT SAFETY
CULTURE, PLEASE
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Final-DX-Safety-items-12-15-22-SPANISH.docx
November 01, 2022 - SOPS® Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey - Spanish
SOPS® Diagnostic … item set was designed for use with the core SOPS® Medical Office Survey to help medical offices assess … Development, pilot testing, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture™ … on preparing and analyzing data and calculating results, please refer to Chapter 5 in the Medical Office … Survey User’s Guide.
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www.ahrq.gov/hai/tools/mvp/modules/sustainability/premortem-scorecard-fac-guide.html
February 01, 2017 - Say:
The last item covers safety culture. … Though safety culture requires longer periods of time to change, pause to reflect on progress with data … What is your response rate on safety culture assessments? … Or what percentage of staff members completed safety culture surveys? … In patient safety, the quality of the environment (the safety culture) greatly influences the safety
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady
6
Overview of AHRQ’s Patient Safety
Priorities … Public Health Service
AHRQ Patient Safety Priorities
• Focus on areas of greatest impact
• Extend … to
accelerate safety improvements
• Improve communication and engagement
between clinicians and patients … Safety (CQUIPS)
• Conducts programs that focus on:
– Patient Safety Research
– Healthcare-Associated … and Patient Safety (CQUIPS)
National Steering Committee on Patient Safety
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
November 09, 2016 - Just Culture Webcast Intro
Using Just Culture to Improve
Hospital Survey on Patient Safety
Culture … Safety Culture? … on Patient Safety Culture
42 items assess 12 dimensions of patient safety culture
– 1. … on Patient Safety Culture Results
Need Help? … Hospital Survey on Patient Safety Culture
Lowest Performing Composite Results –2016 AHRQ Comparative
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - Hospital
Survey Version 2.0 User’s Guide. … Development, Pilot Study, and Psychometric
Analysis of the AHRQ Surveys on Patient Safety Culture™ ( … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey). … https://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/index.html
https … from patients or visitors
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_sustscorecard_facnotes.docx
December 01, 2017 - SAY:
The last item covers safety culture. … Though safety culture requires longer periods of time to change, pause to reflect on progress with data … What is your response rate on safety culture assessments? … Or what percentage of staff members completed safety culture surveys? … In patient safety, the quality of the environment (the safety culture) greatly influences the safety
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/scorecard-fac-notes.html
December 01, 2017 - Say:
The last item covers safety culture. … Though safety culture requires longer periods of time to change, pause to reflect on progress with data … What is your response rate on safety culture assessments? … Or what percentage of staff members completed safety culture surveys? … In patient safety, the quality of the environment (the safety culture) greatly influences the safety
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www.ahrq.gov/patient-safety/reports/liability/preface.html
August 01, 2017 - of Disclosure of Adverse Events in Labor and Delivery
Patient Safety Culture and Medical Liability—Recommendations … risks and hazards, and quality gaps associated with health care and their harmful impact on patients … injuries, (2) fostering better communication between doctors and patients, (3) ensuring fair and timely … harm occurs; implementation of disclosure, apology, and offer programs; safety culture and disclosure … culture surveys; medication safety initiatives; and more.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/implement/facility-action-plan.docx
January 01, 2018 - :
Administering Nursing Home Survey on Patient Safety to all staff; engaging facility’s Human Resources … (HR) Department to orient staff on safety culture; determining next steps once survey results come back … Nursing Home Survey on Patient Safety and promotional materials
2
Promote and discuss survey in advance … See above
Copies of flier and fact sheet, staff log sheet
3
Include Nursing Home Survey on Patient … Hyperlink to Nursing Home Survey on Patient Safety.
AHRQ Pub.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new-sops-workplace-safety-mcgaffigan.pdf
December 01, 2020 - The Joint Commission Journal on Quality and Patient Safety 2017; 43:267–2742.
,2
2. … Safety, who are united in their
efforts to achieve truly safer care and reduce harm to
patients … performance dashboards that are reflective of
physical and psychological safety and joy in work (e.g., safety … culture ratings,
turnover and absentee rates, requests to reduce hours, likelihood to
recommend … organization, staff suicide rates)
• AHRQ Surveys on Patient Safety Culture™ (SOPS®) Workplace Safety
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … Has a safety culture survey been completed?
… Do patients and families serve on committees and give input to leadership?
… Culture Measurement and Feedback
Were the results of the most recent safety and culture surveys … Are patients and families updated on the results of the investigation?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_8-program-evaluation-speaker-notes.pdf
July 01, 2023 - provider teamwork and communication
safety culture
maternal outcomes
□We will employ a mixed‐methods … provider
teamwork and communication, unit safety culture, and maternal outcomes. … safety culture becoming better established and improving over time
Collectively, these will lead lead … at baseline
o survey with AIM team leads in all sites
□ Implementation surveys at baseline and 6, … surveys.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_8-program-evaluation-speaker-notes.pdf
July 01, 2023 - provider teamwork and communication
safety culture
maternal outcomes
□We will employ a mixed‐methods … provider
teamwork and communication, unit safety culture, and maternal outcomes. … safety culture becoming better established and improving over time
Collectively, these will lead lead … at baseline
o survey with AIM team leads in all sites
□ Implementation surveys at baseline and 6, … surveys.