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401. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data Webcast - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-listening-voice-of-patient-webcast-intro.pdf
     May 08, 2024 - Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey Data A Webinar Presented … Feedback Methods for Complementing CAHPS Surveys • Panel Discussion • Questions and Answers 3 … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … and Patient Safety Nicole Cable, M.H.S., CPXP, LBBP Founder of IGNITE HX Donna Richardson, M.S.

402. Implementing Near-Miss Reporting and Improvement Tracking in Primary Care Practices: Lessons Learned | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/liability/crane.html
     August 01, 2017 - from all staff involved in clinical operations using the AHRQ Medical Office Survey on Patient Safety … The percentage of staff completing the follow-up surveys was significantly below the baseline survey  … Source: 2010 Preliminary Comparative Results: Medical Office Survey on Patient Safety Culture. … : cross sectional, questionnaire survey. … AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide (Prepared by Westat, under Contract

403. 2024 SOPS Hospital Database Report Executive Summary Overview Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-summary.pdf
     January 01, 2024 - Supervisor, Manager, or Clinical Leader Support for Patient Safety 80% of respondents reported that … Note: Composite measures are composed of two to four survey items that assess the same area of patient … Overall Rating on Patient Safety 68% of respondents rated their hospital as Excellent or Very Good … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient … Safety Culture provides step-by-step guidance on how to develop an action plan to improve patient safety

404. SOPS® Nursing Home Survey Items and Composite Measures (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-survey-items-composite-english.pdf
     September 01, 2024 - on Patient Safety Culture are grouped according to the safety culture composite measures they are intended … To view the formatted questionnaire, refer to the Nursing Home Survey. … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … : Items and Composite Measures In this document, the items in the Nursing Home Survey on … Patient Safety Culture are grouped according to the safety culture composite measures they are intended

405. SOPS Bibliography | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/bibliography/index.html?page=6
     January 01, 2025 - Translation, cultural adaption and validation of hospital survey on patient safety culture in Kosovo. … Handoffs, safety culture, and practices: Evidence from the hospital survey on patient safety culture. … Patient safety culture in teaching hospitals in Iran: Assessment by the hospital survey on patient safety … Medical Office Survey on Patient Safety Culture. … of the Hospital Survey on Patient Safety Culture.

406. Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-intro.pdf
     January 24, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction Best Practices for Administering … SOPS® Surveys Webcast January 24, 2024 1:00-2:00 PM ET Webcast Technical Info • Audio issues … https://events.westat.com/sops ► Download presentation slides and view the agenda and speaker bios on … on Patient Safety Culture® (SOPS®) Program • Best Practices for Administering SOPS Surveys ► Action … SOPS Resources • Submitting to the SOPS Databases • Q&A 4 Best Practices for Administering SOPS® Surveys

407. AHRQ Sitemap | Agency for Healthcare Research and Quality
     www.ahrq.gov/sitemap.html
     September 15, 2025 - Healthcare Cost and Utilization Project (HCUP) Mental Disorders Medical Expenditure Panel Survey … Safety Databases AHRQ Quality Indicator Tools for Data Analytics Surveys on Patient Safety … Culture United States Health Information Knowledgebase Data Sources Available from AHRQ … Safety Subcommittee on Healthcare Quality Measurement Subcommittee on Patient-Centered Outcomes … on Patient Safety Culture (SOPS®) TAKEheart Talking Quality TeamSTEPPS Program

408. Summary of Survey Findings | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-culture-survey-brazil-summary.html
     August 01, 2024 - Learning from AHRQ's Diagnostic Safety Culture Survey at a Tertiary Care Health System in Brazil: A Case … from AHRQ's Diagnostic Safety Culture Survey at a Tertiary Care Health System in Brazil: A Case Study … Percentage of positive responses from SBIBAE and AHRQ data from Survey on Patient Safety Culture Diagnostic … Comparison of SBIBAE survey results and AHRQ SOPS Survey data Surveys on Patient Safety Culture® (SOPS … **Agency for Healthcare and Quality (AHRQ), data from Survey on Patient Safety Culture Diagnostic Safety

409. BLADDER SCAN – POLICY #2202 12/11/06 (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/improve/discussion-guide.docx
     March 01, 2017 - Guide to Administering the AHRQ Nursing Home Survey on Patient Safety Culture and Reviewing Results The … the AHRQ Nursing Home Survey on Patient Safety Culture to your facility team and strategies for sharing … How Can the Nursing Home Survey on Patient Safety Culture Help My Facility? … Nursing Homes: A Resource List for Users of the AHRQ Nursing Home Survey on Patient Safety Culture. … For questions about submitting your survey data to the AHRQ Nursing Home Survey on Patient Safety Culture

410. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-implementation-slides.pptx
     June 02, 2025 - Examine safety culture survey results. … on Patient Safety Culture Results Patient outcome and clinical process measures AHRQ Surveys on Patient … Safety Culture Patient Safety Indicators 16 Level III: Behavior Measures Measurement Team Performance … Teamwork Perceptions Questionnaire (T-TPQ). AHRQ Surveys on Patient Safety Culture. … data or organizational or patient surveys).

411. SOPS Bibliography | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/sops/bibliography/index.html?page=6
     January 01, 2025 - Translation, cultural adaption and validation of hospital survey on patient safety culture in Kosovo. … Handoffs, safety culture, and practices: Evidence from the hospital survey on patient safety culture. … Patient safety culture in teaching hospitals in Iran: Assessment by the hospital survey on patient safety … Medical Office Survey on Patient Safety Culture. … of the Hospital Survey on Patient Safety Culture.

412. Webcast - Sept. 9: Patient Safety in Medical Offices: Using SOPS Tools to Drive Improvement | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/sops-webcast.html
     August 01, 2025 - Webcast - Sept. 9: Patient Safety in Medical Offices: Using SOPS Tools to Drive Improvement Date … ET Register now for the upcoming webinar “Patient Safety in Medical Offices: Using SOPS Tools to Drive … This webinar will highlight how the University of Georgia Health Center used  AHRQ’s Surveys on Patient … Safety Culture® (SOPS®) Medical Office Survey  and resources to implement and track progress on improvement

413. Safety Climate on Hospital Units: A New Measure (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Blegen.pdf
     January 01, 2004 - While there are established organizational culture measures available and while several safety culture … culture that must be developed.17 Following Reason,18 he suggests that the health care safety culture … Useable questionnaires were received from 213 of these respondents (30 percent response rate). … The Hospital Employee Survey on Patient Safety (developed by researchers at the Westat corporation) … of safety culture.

414. Participating in the SOPS Nursing Home Survey Database | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/databases/nursing-home/databases/submission.html
     June 01, 2025 - Participating in the SOPS Nursing Home Survey Database The AHRQ Surveys on Patient Safety Culture … presents aggregated results for all participating nursing homes as well as results by nursing home and respondent … Respondent-level survey data following the appropriate data file specifications for each nursing home … overall findings and results by nursing home characteristics and staff respondent characteristics. … Changes can only be made to the background questions at the end of the surveys.

415. Appendix Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14apsumm.html
     June 01, 2014 - Medical Office Survey on Patient Safety Culture Appendix Executive Summary Previous Page   … Table of Contents Medical Office Survey on Patient Safety Culture Executive Summary Chapter … Highlights were based on results for the 10 patient safety culture composites, five Overall Ratings on … all 10 patient safety culture composites; the greater the number of providers, the lower the average … all 10 patient safety culture composites.

416. Improving Workplace Safety in Hospitals: A Resource List for Users of the AHRQ Workplace Safety Supplemental Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
     May 01, 2023 - on Patient Safety Culture™ (SOPS®) composite measures assessed in the Agency for Healthcare Research … on safe patient handling. … This brief questionnaire can be used to examine the number and nature of patient handling injuries in … culture and nurturing high reliability within a healthcare organization. … culture.

417. 10 Patient Safety Tips for Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/patients-consumers/diagnosis-treatment/hospitals-clinics/10-tips/index.html
     June 01, 2018 - Measure your hospital's patient safety culture. … Survey hospital staff to assess your facility's patient safety culture. … AHRQ's free Hospital Survey on Patient Safety Culture and related materials are designed to provide … tools for improving the patient safety culture, evaluating the impact of interventions, and tracking … Free patient safety culture surveys for hospitals (AHRQ Publication No. 04-0041), nursing homes (AHRQ

418. Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
     July 01, 2023 - webcast provided an overview of AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys … The impact of the project on staff and patient experience and NYP leadership perspectives was discussed … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Management The Wharton School, University of Pennsylvania Philadelphia, PA Impact of the Intervention on … Health Policy and Management Yale School of Public Health New Haven, CT Impact of the Intervention on

419. NAA National Webinar May 2024 - Understanding and Operationalizing the National Action Alliance Aim #1: Advance Organizational Safety Strategies Using National Action Plan Foundations (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/advance-organizational-safety-strategies-slides.pdf
     June 18, 2024 - Culture Surveys No or some units/departments conduct patient safety culture surveys. … An organization-wide patient safety culture survey occurs at least every 2 years using a validated … All rights reserved. 39 Safety Culture Survey Measurement • First enterprise-wide safety culture survey … Indiana Hospital Association (IHA) used AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Hospital Survey … Culture Survey Safety Culture Survey Safety Goals Quality and Safety Goals Quality and Safety Goals

420. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=1
     June 12, 2025 - on Patient Safety Culture TalkingQuality TeamSTEPPS Technology Assessments U.S. … Consumers and patients have identified the survey domains as being important. … Why use a CAHPS® survey to assess patient experience? … Because of the emphasis on patient experience, CAHPS surveys offer information that's concrete and actionable … The CAHPS Database contains respondent-level survey data, characteristics of entities surveyed (e.g.,