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361. Quality and Patient Safety Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/resources/index.html
     December 01, 2022 - Surveys on Patient Safety Culture As part of its goal to support a culture of patient safety and quality … safety culture assessment tools for hospitals, nursing homes, ambulatory outpatient medical offices, … Hospital Survey on Patient Safety Culture Nursing Home Survey on Patient Safety Culture Medical Office … Survey on Patient Safety Culture Community Pharmacy Survey on Patient Safety Culture Ambulatory … Surgery Center Survey on Patient Safety Culture Patient Safety Culture Resources

362. Lessons From Healthcare Organizations on Improving Patient Experience (webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
     February 01, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience (webcast) Thursday, January … as part of their efforts to improve the healthcare experiences of their patients and enrollees. … Speakers discussed using CAHPS surveys to identify aspects of patient experience needing improvement, … supplementing survey results with additional information, implementing strategies to provide a better … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

363. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG AHRQ’S CAHPS® PROGRAM Caren Ginsberg, Ph.D., CPXP Director, CAHPS and Surveys on Patient … Safety Culture (SOPS) Programs Center for Quality Improvement & Patient Safety, AHRQ 6 7 AHRQ … providers ►Develops and operates voluntary databases for CAHPS survey data 10 CAHPS Surveys: Gold … standard for patient experience measurement CAHPS Surveys: ► Measure patient experience, not patient

364. Ambulatory Procedure/Surgery Center Survey on Patient Safety (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-survey-english.pdf
     June 02, 2025 - Ambulatory Procedure/Surgery Center Survey on Patient Safety SOPS … • For the survey items grouped according to the safety culture composites they are intended to measure … on Patient Safety This survey asks for your opinions about patient safety in ambulatory surgery centers … harm or could negatively affect patients … Thank you for completing this survey. 4 Ambulatory Surgery Center Survey on Patient Safety SECTION

365. 2023 SOPS Ambulatory Surgery Center Database Report Executive Summary Overview Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-Exec-Summary-Infographic.pdf
     January 01, 2023 - Highest and Lowest Composite Measure Average Scores by Respondent Characteristics Staff Position … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient … Safety Culture provides step-by-step guidance on how to develop an action plan to improve patient safety … culture, available at www.ahrq.gov/sops/resources/planning-tool/index.html To view the full report … : https://www.ahrq.gov/sops/databases/asc/index.html For more information on SOPS ASC Database submission

366. SOPS® Workplace Safety Supplemental Items for Nursing Homes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-items-english.pdf
     September 01, 2024 - on Patient Safety Culture® (SOPS®) Nursing Home Survey to help nursing homes assess the extent to which … Home Survey 1.0 User’s Guide. … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ ( … https://www.ahrq.gov/sops/surveys/nursing-home/index.html https://www.ahrq.gov/sops/surveys/nursing-home

367. Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS®in Action Webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-teamstepps-webcast-intro.pdf
     July 25, 2024 - https://events.westat.com/sops ► Download presentation slides and view the agenda and speaker bios on … Project Director User Network for the AHRQ Surveys on Patient Safety Culture Westat Moderator Jonathan … Division of Healthcare Engineering University of North Carolina-Chapel Hill 3 Agenda • Background on … AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Program • Overview of the TeamSTEPPS ® Program … • The link between TeamSTEPPS and SOPS • Improving patient safety culture and communication within a

368. 2021 SOPS Hospital 2.0 Database Report Executive Summary Overview Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-summary.pdf
     January 01, 2022 - 2021 SOPS Hospital 2.0 Database Report Executive Summary Overview Infographic ~ Surveys on Patient … Safety Culture ~ Findings from the 2022 Hospital Survey 2.0 Database This overview summarizes survey … findings from the 2022 Hospital Survey on Patient Safet y Culture 2.0 Database. 400 participating … Action planning for improvement The Action Planning Tool for the AHRQ Surveys on Patient Safety Culture … provides step-by-step guidance on how to develop an action plan to improve patient safety culture,

369. | Agency for Healthcare Research and Quality
     www.ahrq.gov/tools/index.html
     December 01, 2015 - on Patient Safety Culture This tool was designed for users of the AHRQ Surveys on Patient Safety … Culture and is intended for use after an organization administers one of the five culture surveys and … It provides step-by-step guidance to help survey users develop an action plan to improve patient safety … culture. … flow; and enhance engagement strategies with patients.

370. Pilot Study Results From the 2017 Health Information Technology Patient Safety Supplemental Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitpatientsafetyitemset-hospitals-pilottestreport.pdf
     March 01, 2018 - for Hospitals Pilot Study Results From the 2017 AHRQ Surveys on Patient Safety Culture (SOPSTM) … Pilot Study Results From the 2017 AHRQ Surveys on Patient Safety Culture Health IT Patient Safety Supplemental … Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Item Development Patient safety culture can be defined as the set of values, beliefs, and norms about … Pilot Study Results From the 2017 AHRQ Surveys on Patient Safety Culture (SOPSTM) Health Information

371. | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/tools/index.html?page=0
     December 01, 2015 - on Patient Safety Culture This tool was designed for users of the AHRQ Surveys on Patient Safety … Culture and is intended for use after an organization administers one of the five culture surveys and … It provides step-by-step guidance to help survey users develop an action plan to improve patient safety … culture. … flow; and enhance engagement strategies with patients.

372. | Agency for Healthcare Research and Quality
     www.ahrq.gov/es/tools/index.html
     December 01, 2015 - on Patient Safety Culture This tool was designed for users of the AHRQ Surveys on Patient Safety … Culture and is intended for use after an organization administers one of the five culture surveys and … It provides step-by-step guidance to help survey users develop an action plan to improve patient safety … culture. … flow; and enhance engagement strategies with patients.

373. SOPS® Workplace Safety Supplemental Items for the SOPS Nursing Home Survey - Spanish (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-items-spanish.pdf
     September 01, 2024 - on Patient Safety Culture® (SOPS®) Nursing Home Survey to help nursing homes assess the extent to which … Home Survey 1.0 User's Guide. … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ ( … https://www.ahrq.gov/sops/surveys/nursing-home/index.html https://www.ahrq.gov/sops/surveys/nursing-home

374. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
     June 01, 2024 - Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data … experience professionals use multiple feedback methods to fully capture the patient voice. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Feedback Methods for Complementing CAHPS Surveys (PDF, 566 KB)   Donna Richardson, M.S. … CAHPS Surveys (PDF, 566 KB)   Dale Shaller, M.P.A.

375. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=6
     October 01, 2020 - on Patient Safety Culture TalkingQuality TeamSTEPPS Technology Assessments U.S. … on Patient Safety Culture? … Can I use the Surveys on Patient Safety Culture outside the United States? … Please contact the Surveys on Patient Safety Culture team ( SafetyCultureSurveys@westat.com ) to request … For more information about international use of the Surveys on Patient Safety Culture, go to the SOPS

376. Patient Experience Research Meeting - Agenda (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ptexp-research-meeting-agenda-2023.pdf
     January 01, 2023 - on patient experience affects the well-being of providers and staff • The relationship between patient … safety culture and patient experience • How better communication with patients can improve patient … AHRQ welcomes the participation of CAHPS survey users, researchers, healthcare organization leaders, … on Patient Safety Culture (SOPS) Programs, AHRQ o Craig Umscheid, MD, MS, Director, Center for Quality … Linking Provider and Staff Perceptions of Patient Safety Culture with Patient Experience in Hospitals

377. Improving Patient Experience: Data Analysis Methods (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-030321.html
     March 01, 2021 - This webcast is the second in a series of three presentations focused on supporting healthcare organizations … in using AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys to improve … Speakers discussed their use of different data analysis methods to better understand patients' experiences … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Director of Surveys, Analytics & Performance Integration & Deployment Department of Veterans Affairs

378. St. Jude Children's Research Hospital Uses AHRQ Survey to Promote Patient Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201709.html
     June 01, 2017 - Jude Children's Research Hospital uses AHRQ's Hospital Survey on Patient Safety Culture to obtain employee … feedback on ways to improve medical care and safety for the approximately 8,000 patients who receive … "AHRQ's Hospital Survey on Patient Safety Culture is an essential tool that we use each year for patient … Since its release in 2004, AHRQ's Hospital Survey on Patient Safety Culture has been used by hundreds … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

379. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture I. … safety culture and patient safety. … and Quality (AHRQ) Ambulatory Surgery Center Survey on Patient Safety Culture, followed by general … on Patient Safety Culture composite measures they are designed to help improve. … : A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture

380. Action Planning for the SOPS Surveys-Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
     June 01, 2019 - Action Planning for the SOPS Surveys-Results 31 Results to Action: An Action Planning Example Naomi … Yount, PhD Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … Your Current % Supervisor/Manager Expectations 86 Teamwork Within Units 81 Management Support for Patient … Learning – Continuous Improvement 72 Overall Perceptions of Patient Safety 70 Frequency of Events Reported … a SOPS survey • Has your organization ► Made improvements on your SOPS scores?