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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14ref.html
June 01, 2014 - Medical Office Survey on Patient Safety Culture
References
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Table … of Contents
Medical Office Survey on Patient Safety Culture
Executive Summary
Chapter 1. … Characteristics of Respondents
Chapter 5. Overall Results
Chapter 6. … Designing and using organizational surveys: a seven-step process. … Hospital Survey on Patient Safety Culture. Rockville, MD: AHRQ; 2004.
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www.ahrq.gov/cahps/news-and-events/events/webinar-011124.html
June 01, 2024 - response rates and the representativeness of survey data, particularly for those surveys required by … Speakers discussed ways to increase participation in CAHPS surveys, as well as current experiments to … Social Science Analyst CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality … Improvement and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ's CAHPS … Program (PDF, 506 KB) Julie Brown Senior Survey Researcher RAND Santa Monica, CA Trends in Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ptexp-research-meeting-agenda-2023.pdf
January 01, 2023 - on patient experience affects the well-being of
providers and staff
• The relationship between patient … safety culture and patient experience
• How better communication with patients can improve patient … AHRQ welcomes the participation of CAHPS survey
users, researchers, healthcare organization leaders, … on Patient Safety Culture (SOPS)
Programs, AHRQ
o Craig Umscheid, MD, MS, Director, Center for Quality … Linking Provider and Staff Perceptions of Patient Safety Culture with Patient
Experience in Hospitals
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
June 02, 2025 - Safety,
AHRQ
Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys … on Patient Safety
Culture (SOPS)
Westat
Joann Sorra, PhD (moderator)
Project Director
User Network … for the AHRQ Surveys on Patient Safety
Culture (SOPS)
Westat
4
Agenda
• Overview of AHRQ’s Patient … Safety Priorities
• The SOPS Ambulatory Surgery Center Survey
(ASC)
• Survey Administration
• Calculating … and Presenting Results
• Using Survey Results for Improvement
• The SOPS ASC Database
• Q&A
5
Ambulatory
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient … Safety Culture
(SOPS) Programs
Center for Quality Improvement & Patient Safety, AHRQ
6
7
AHRQ … providers
►Develops and operates voluntary databases for CAHPS
survey data
10
CAHPS Surveys: Gold … standard for patient
experience measurement
CAHPS Surveys:
► Measure patient experience, not patient
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-items-english.pdf
September 01, 2024 - on Patient Safety Culture® (SOPS®) Nursing Home Survey to help nursing homes assess the extent to
which … Home Survey 1.0
User’s Guide. … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on
Patient Safety Culture™ ( … https://www.ahrq.gov/sops/surveys/nursing-home/index.html
https://www.ahrq.gov/sops/surveys/nursing-home
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-Exec-Summary-Infographic.pdf
January 01, 2023 - Highest and Lowest Composite Measure Average Scores by
Respondent Characteristics
Staff Position … Action planning for patient safety improvement
The Action Planning Tool for the AHRQ Surveys on Patient … Safety Culture provides
step-by-step guidance on how to develop an action plan to improve patient safety … culture, available at www.ahrq.gov/sops/resources/planning-tool/index.html
To view the full report … : https://www.ahrq.gov/sops/databases/asc/index.html
For more information on SOPS ASC Database submission
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www.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
February 01, 2021 - Lessons From Healthcare Organizations on Improving Patient Experience (webcast)
Thursday, January … as part of their efforts to improve the healthcare experiences of their patients and enrollees. … Speakers discussed using CAHPS surveys to identify aspects of patient experience needing improvement, … supplementing survey results with additional information, implementing strategies to provide a better … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-summary.pdf
January 01, 2022 - 2021 SOPS Hospital 2.0 Database Report Executive Summary Overview Infographic
~ Surveys on Patient … Safety Culture
~
Findings from the 2022 Hospital Survey 2.0 Database
This overview summarizes survey … findings from the 2022 Hospital Survey on Patient Safet y Culture 2.0 Database.
400
participating … Action planning for improvement
The Action Planning Tool for the AHRQ Surveys on Patient Safety Culture … provides
step-by-step guidance on how to develop an action plan to improve patient safety
culture,
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www.ahrq.gov/tools/index.html
December 01, 2015 - on Patient Safety Culture
This tool was designed for users of the AHRQ Surveys on Patient Safety … Culture and is intended for use after an organization administers one of the five culture surveys and … It provides step-by-step guidance to help survey users develop an action plan to improve patient safety … culture. … flow; and enhance engagement strategies with patients.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-teamstepps-webcast-intro.pdf
July 25, 2024 - https://events.westat.com/sops
► Download presentation slides and view the agenda and speaker bios
on … Project Director
User Network for the AHRQ
Surveys on Patient Safety Culture
Westat
Moderator
Jonathan … Division of Healthcare Engineering
University of North Carolina-Chapel Hill
3
Agenda
• Background on … AHRQ’s Surveys on Patient Safety Culture®
(SOPS®) Program
• Overview of the TeamSTEPPS ® Program … • The link between TeamSTEPPS and SOPS
• Improving patient safety culture and communication within a
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www.ahrq.gov/cahps/news-and-events/events/webinar-091323.html
October 01, 2023 - September 13, 2023
Contents
Summary
Speakers and Presentation Slides
Recording
Summary
On … improve patient experience. … Updates in survey content in response to changes in care delivery. … The development of new surveys in response to emerging information needs. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement
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www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitpatientsafetyitemset-hospitals-pilottestreport.pdf
March 01, 2018 - for Hospitals
Pilot Study Results From the 2017
AHRQ Surveys on Patient Safety Culture (SOPSTM) … Pilot Study Results From the 2017 AHRQ Surveys on
Patient Safety Culture Health IT Patient Safety Supplemental … Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Item Development
Patient safety culture can be defined as the set of values, beliefs, and norms about … Pilot Study Results From the 2017 AHRQ Surveys on Patient Safety Culture (SOPSTM) Health Information
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www.ahrq.gov/patient-safety/settings/ambulatory/index.html
September 01, 2025 - (ASC) Survey on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery … centers assess how their staff perceive various aspects of safety culture. … The surveys are developed from the patient’s perspective on what’s important to measure. … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices … assess how their staff perceive various aspects of safety culture.
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www.ahrq.gov/es/tools/index.html?page=0
December 01, 2015 - on Patient Safety Culture
This tool was designed for users of the AHRQ Surveys on Patient Safety … Culture and is intended for use after an organization administers one of the five culture surveys and … It provides step-by-step guidance to help survey users develop an action plan to improve patient safety … culture. … flow; and enhance engagement strategies with patients.
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www.ahrq.gov/es/tools/index.html
December 01, 2015 - on Patient Safety Culture
This tool was designed for users of the AHRQ Surveys on Patient Safety … Culture and is intended for use after an organization administers one of the five culture surveys and … It provides step-by-step guidance to help survey users develop an action plan to improve patient safety … culture. … flow; and enhance engagement strategies with patients.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-items-spanish.pdf
September 01, 2024 - on Patient Safety Culture® (SOPS®) Nursing Home Survey to help nursing homes assess the extent to
which … Home Survey
1.0 User's Guide. … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys
on Patient Safety Culture™ ( … https://www.ahrq.gov/sops/surveys/nursing-home/index.html
https://www.ahrq.gov/sops/surveys/nursing-home
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www.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
June 01, 2024 - Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data … experience professionals use multiple feedback methods to fully capture the patient voice. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Feedback Methods for Complementing CAHPS Surveys (PDF, 566 KB) Donna Richardson, M.S. … CAHPS Surveys (PDF, 566 KB) Dale Shaller, M.P.A.
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www.ahrq.gov/faqs/index.html?page=6
October 01, 2020 - on Patient Safety Culture TalkingQuality TeamSTEPPS Technology Assessments U.S. … on Patient Safety Culture? … Can I use the Surveys on Patient Safety Culture outside the United States? … Please contact the Surveys on Patient Safety Culture team ( SafetyCultureSurveys@westat.com ) to request … For more information about international use of the Surveys on Patient Safety Culture, go to the SOPS
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www.ahrq.gov/sops/bibliography/index.html?page=1
January 01, 2025 - Development, pilot study, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Impact of patient safety culture on job satisfaction and intention to leave among healthcare workers: … Cross-culture adaptation and validation of the Indonesian version of the Hospital Survey on Patient Safety … Application of the Medical Office Survey on Patient Safety Culture: Integrative review. … Psychometric properties of the Greek version of the Medical Office on Patient Safety Culture in primary