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  1. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-unc-webcast-intro.pdf
    December 18, 2019 - Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture … Center - Intro Implementation of an Event Reporting and Learning System Leads to Improvements in PatientSafety Culture at UNC Medical Center Webcast December 18, 2019 2:00-3:00 PM ET Need Help? … Carolina Health Care Laura Gray (moderator), MPH Senior Study Director User Network for the AHRQ Surveyson Patient Safety Culture (SOPS) Westat Agenda • Overview from AHRQ • Overview of Culture of
  2. www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
    February 01, 2025 - Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting … Improving Patient Experience Proposed research studies focus on the following: Improving patient engagement … patients and those with provider-patient language discordance. … Understanding how hospital patient safety culture, employee engagement, and employee burnout relate to … Patient Narrative Analysis and Reporting Proposed research studies focus on the following: Investigating
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
    June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG 5 AHRQ’S CAHPS® PROGRAM Caren Ginsberg … , Ph.D., CPXP Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality … providers ►Develops and operates voluntary databases for CAHPS survey data 9 CAHPS Surveys: Gold … standard for patient experience measurement CAHPS Surveys: ►Measure patient experience, not patient … : Gold standard for patient experience measurement Uses of CAHPS Surveys
  4. www.ahrq.gov/ncepcr/data-resources/index.html
    September 01, 2024 - The CAHPS Clinician and Group surveys are used to evaluate patient experience in medical offices or … Patient experience encompasses the range of interactions that patients have with the healthcare system … CAHPS surveys measure what actually happened, or how often something happened to the patient in a healthcare … Patients are the best, or sometimes the only source of the information collected by the CAHPS surveysSurveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS) Medical Office survey
  5. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/Singer.pdf
    April 01, 2003 - safety and safety culture. … safety and safety culture. … Problematic responses to questions included in both survey implementations Patient Safety Culture in … Advances in Patient Safety: Vol. 3 422 No single intervention to improve safety culture and patient … Assessing organizational safety risk using questionnaire survey methods. 11th International Symposium
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
    January 01, 2019 - DATABASE REPORT Community pharmacy staff perceptions of their organization's patient safety culture … : Findings from the 2019 Community Pharmacy survey on Patient Safety Culture (SOPS) Database part1c1patmg … ) of patient safety culture. 79% is the the percent positive response for the average of all 11 … Communicate your action plan The Action Planning Tool for the AHRQ Surveys on Patient Safety Culture … provides step-by-step instructions on how to develop an action plan to improve patient safety culture
  7. www.ahrq.gov/action-alliance/resources/foundational-area.html
    March 01, 2025 - Safety Net (PSNet) Primer: Safety Culture This resource provides an overview of patient safety culture … AHRQ Surveys on Patient Safety Culture® (SOPS®) and Additional Resources These surveys are focused … Centers for Disease Control and Prevention (CDC) Training: Safety Culture in Healthcare Settings CDC’ … AHRQ Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families This … Organizations can use this brief questionnaire to examine the number and nature of patient handling injuries
  8. www.ahrq.gov/news/newsletters/e-newsletter/943.html
    January 01, 2025 - Surveys Show Mixed Results on Patient and Workplace Safety Culture in Hospitals . … Surveys Show Mixed Results on Patient and Workplace Safety Culture in Hospitals New results from AHRQ … ’s Surveys on Patient Safety Culture® (SOPS®) program indicate patient safety culture within hospitals … Established in 2001, AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Program conducts activities … ET: AHRQ’s Surveys on Patient Safety Culture® (SOPS) Program: An Overview for New Users will describe
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
    January 01, 2020 - Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Intro Tutorial on the SOPS Data Entry and … Senior Study Director, SOPS Database Manager User Network for the AHRQ Surveys on Patient Safety Culture … Laura Gray, M.P.H., (Moderator) Senior Study Director, SOPS Project Manager User Network for the AHRQ Surveyson Patient Safety Culture (SOPS) Westat 5 Agenda • Overview of the SOPS Data Entry and Analysis … Tools • Tool Survey Settings • Specifications and System Requirements • Demo of the SOPS Hospital Survey
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-resource-list-2.0.pdf
    April 01, 2025 - Survey on Patient Safety Culture Version 2.0 I. … safety culture and patient safety. … Safety Culture® (SOPS®) survey results and the SOPS Action Planning Tool to first identify the surveyon Patient Safety Culture composite measures they are designed to help improve. … Safety in Nursing Homes: A Resource List for Users of the AHRQ Nursing Home Survey on Patient Safety
  11. www.ahrq.gov/patient-safety/reports/liability/waever.html
    August 01, 2017 - Many established patient safety culture metrics ask respondents to identify with a single “work area” … For example, studies using the AHRQ Hospital Survey on Patient Safety (HSOPS) culture survey and other … using anonymous linking methods to link clinician responses to safety culture surveys over time in order … Lessons from the AHRQ Hospital Survey on Patient Safety Culture. … Exploring relationships between patient safety culture and patients’ assessments of hospital care.
  12. www.ahrq.gov/news/newsletters/e-newsletter/954.html
    April 01, 2025 - Data Submission Opens for AHRQ Surveys on Patient Safety Culture® Ambulatory Surgery Center: June 2–20 … Data Submission Opens for AHRQ Surveys on Patient Safety Culture® Ambulatory Surgery Center: June 2–20 … AHRQ developed the Surveys on Patient Safety Culture (SOPS®) Ambulatory Surgery Center (ASC) Survey … ASCs that have administered and collected data for AHRQ’s Ambulatory Surgery Center Survey on PatientSafety Culture between July 2023 and June 2025 are invited to submit data for AHRQ’s Surveys on Patient
  13. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-survey-english.docx
    June 02, 2025 - Ambulatory Procedure/Surgery Center Survey on Patient Safety SOPS™ Ambulatory Surgery Center Survey … Version: 1.0 Language: English Note For more information on getting started, selecting … For the survey items grouped according to the safety culture composites they are intended to measure, … Ambulatory Surgery Center Survey on Patient Safety This survey asks for your opinions about patient … We get the on-the-job training we need in this facility 1 2 3 4 5 9 6.
  14. www.ahrq.gov/cahps/news-and-events/events/webinar-011124.html
    June 01, 2024 - response rates and the representativeness of survey data, particularly for those surveys required by … Speakers discussed ways to increase participation in CAHPS surveys, as well as current experiments to … Social Science Analyst CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality … Improvement and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ's CAHPS … Program (PDF, 506 KB)    Julie Brown Senior Survey Researcher RAND Santa Monica, CA Trends in Survey
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2024-instructions-requesting-identifiable-hsops-data.pdf
    January 01, 2024 - on Patient Safety Culture® (SOPS®) Database. … SOPS hospital- identifiable patient safety culture survey data are only provided to researchers after … Publication Requirements Individuals receiving hospital-identifiable patient safety culture surveyon Patient Safety Culture® (SOPS®) Hospital Survey data used in this analysis were provided by the … Surveys on Patient Safety Culture Research Databases Westat Phone: 1-855-959-2740 Email: SOPSResearchData
  16. www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14ref.html
    June 01, 2014 - Medical Office Survey on Patient Safety Culture References Previous Page Next Page Table … of Contents Medical Office Survey on Patient Safety Culture Executive Summary Chapter 1. … Characteristics of Respondents Chapter 5. Overall Results Chapter 6. … Designing and using organizational surveys: a seven-step process. … Hospital Survey on Patient Safety Culture. Rockville, MD: AHRQ; 2004.
  17. www.ahrq.gov/cahps/news-and-events/events/webinar-091323.html
    October 01, 2023 - September 13, 2023 Contents Summary Speakers and Presentation Slides Recording Summary On … improve patient experience. … Updates in survey content in response to changes in care delivery. … The development of new surveys in response to emerging information needs. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement
  18. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Connelly.pdf
    January 01, 2003 - On-line Patient Safety Climate Survey: Tool Development and Lessons Learned 415 On-line Patient Safety … decisionmaking.12–14 Safety management programs command the full attention and priority of senior … Fragmented patient safety concept: the structure and culture of safety management in health care. … Creating a just safety culture. AORN J. 2004;79(2):412–14. 17. … Ten leadership qualities for a total safety culture. Prof Safety 2000;45(5):38–41. 19.
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
    June 02, 2025 - Safety, AHRQ Theresa Famolaro, MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveyson Patient Safety Culture (SOPS) Westat Joann Sorra, PhD (moderator) Project Director User Network … for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat 4 Agenda • Overview of AHRQ’s Patient … Safety Priorities • The SOPS Ambulatory Surgery Center Survey (ASC) • Survey Administration • Calculating … and Presenting Results • Using Survey Results for Improvement • The SOPS ASC Database • Q&A 5 Ambulatory
  20. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/workplace_safety_resource_list.pdf
    October 01, 2021 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys onPatient Safety Culture™ (SOPS®) composite measures assessed in the Agency for Healthcare Research and … Quality (AHRQ) for the SOPS Hospital Survey, followed by general resources. … on safe patient handling. … This brief questionnaire can be used to examine the number and nature of patient handling injuries in

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