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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-notes.docx
April 01, 2022 - Slide 5
Your ICU CUSP team should understand that patient safety culture is unit based—that is, safety … culture.” … This is done by ensuring survey results and data are shared with staff, educating staff on clinical competencies … This person can be a voice for patients, families, and the nursing team, and can improve patient safety … culture.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/man5.html
December 01, 2017 - Training should include nurses on all three shifts and those who work on weekends. … Correctly complete the Tracking Record for Improving Patient Safety. … Licensed staff should be reminded of the crucial role of documentation during state surveys, litigation … Tracking Record for Improving Patient Safety, a copy for each participant. … It is best to stay on the topic of fall reduction.
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamily3.html
July 01, 2018 - , when asked about perceived likelihood or frequency of engaging in patient safety practices, more respondents … In one mixed-methods study, more than half (53 percent) of survey respondents agreed or strongly agreed … be a barrier to the teamwork and patient-centered practices that a patient safety culture requires. … As with quality, patients and providers can differ in their perspectives on patient safety, and patients … Most of the literature on patient and family engagement roles focuses on what patients could do (or what
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-pt-narratives-support-px-strategy-bakdash.pdf
June 02, 2025 - experience:
–Validated surveys for high-stakes purposes
–Supplemental questions, including narrative … from patients:
Quantitative Methods
• CAHPS surveys, proprietary surveys, “home grown” surveys
Qualitative … Patient Partnerships
• Patient and family advisory committees, and patient partners on improvement … 10
Gain for Adding
Narrative Items
11
CAHPS
Narrative Item Sets
• Clinician & Group
Survey … (CG-CAHPS)
Items for Ambulatory
Care
• Child Hospital
Survey (Child
HCAHPS) Items for
In-patient
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ
AHRQ’S CAHPS PROGRAM
Consumer … Social Science Analyst,
Center for Quality Improvement & Patient Safety, AHRQ
Agency for Healthcare … with Clinicians
Getting
Information
Shared Decision
Making
Self
Management
Support
7
CAHPS Surveys … Plans
• Health Plans
• Dental Plans
• Home and
Community-
Based Services
8
Uses for CAHPS Surveys … Experience
CAHPS Surveys Measuring patient experience
Uses for CAHPS Surveys
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/intro.html
June 01, 2018 - Patient Perceptions of Care. … surveys, provider surveys, administrative data from facilities, medical records, registries, surveillance … Hospital Survey on Patient Safety Culture.
Medical Office Survey on Patient Safety Culture. … Substance Abuse and Mental Health Services Administration (SAMHSA):
National Survey on Drug Use and … Census Bureau:
American Community Survey (ACS).
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Zierler_81.pdf
September 01, 2008 - patient safety and on delivering quality health
care across the continuum of care. … involves a research component (survey) and that we will
be testing two different methods of online educational … After logging in, all providers will be asked to complete a brief
demographic questionnaire and pretest … computerized
record, quality improvement data (results of provider educational intervention), and provider
surveys … on VTE Prophylaxis will improve patient safety and accountability around VTE.
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www.ahrq.gov/sites/default/files/2024-01/hall2-report.pdf
January 01, 2024 - )
Background
The emergency department is likely to be the most unsafe ambulatory care setting for patients … acuity, lack of patient information, and interruptions
in patient flow. … Additionally, AHRQ’s
Hospital Survey on Patient Safety Culture was to be conducted. … Task 3.4 – AHRQ’s Hospital Survey on Patient Safety Culture. … The AHRQ Hospital Survey on
Patient Safety Culture was to have been administered to both sites pre-
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www.ahrq.gov/sops/databases/asc/databases/submission.html
September 01, 2024 - Database Report presents aggregated results for all participating ASCs as well as results by ASC and respondent … ASCs that operate exclusively to provide surgical/procedural services to patients that do not require … Respondent-level survey data following the appropriate data file specifications for each ASC site. … that provides overall findings and results by ambulatory surgery center characteristics and staff respondent … the end of the survey, right before the background questions. * Note: Core survey items are the survey
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www.ahrq.gov/ncepcr/reports/primary-care-research/results.html
January 01, 2024 - , and informed the development of other patient-focused surveys. … Two examples include studies to assess survey response rate when patients are offered the possibility … surveys. 35 , 36
Another well-known AHRQ data initiative is the Medical Expenditure Panel Survey … Survey measures and data on health literate practices by providers, including CAHPS supplemental items … on health literacy and microdata from the AHRQ's Medical Expenditure Panel Survey (MEPS).
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-bakdash.pdf
June 02, 2025 - CAHPS Child Hospital Survey: The CAHPS Program
AHRQ’S CAHPS® PROGRAM
Jonathan Bakdash, Ph.D. … experience of care survey development,
research, and hosting databases for selected CAHPS surveys … Experience
CAHPS surveys are considered the gold standard for patient
experience measurement because … Use a standardized methodology for development, validation, and
revision
• Extensively tested with patients … 8
CAHPS Surveys
Measuring patient experience
Experience
with
Providers
• Clinicians and
Medical
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Montgomery_42.pdf
March 05, 2008 - Introduction
Patient Safety Leadership WalkRounds™ have been shown to improve the safety culture of … The authors suggest that the
improvement in safety culture attributed to walk rounds was related to … In a subsequent study, change in safety culture was measured using the Safety Climate Survey
before … by peers can positively influence a hospital’s safety culture. … Members of Team Safety are dedicated to
improving patient and staff safety and the safety culture of
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-slides.html
July 01, 2023 - Slide 25: Participants
All disciplines involved in providing services or care to patients on L& … actual patients. … training program requires evaluation and continuous improvement. 11
Consider using data from "safety … culture" surveys. … (e.g., patient volume in L&D).
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www.ahrq.gov/news/newsletters/e-newsletter/904.html
March 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554, Characteristics of Young Adults … to protect patients from avoidable harms is highlighted during Patient Safety Awareness Week 2024 . … The Survey on Patient Safety Culture Program (SOPS®) , which offers resources to help healthcare organizations … Jt Comm J Qual Patient Saf 2024 Jan 30. [Epub ahead of print.] Access the abstract on PubMed®. … Older adult patients and care partners as knowledge brokers in fragmented health care.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-6mon-post-intervention-sw.pdf
April 03, 2017 - This survey has three sections:
1) General Information,
2) Improving Patient Care, and
3) ENSW Experience … Patient or family/caregiver surveys
If checked, which of the following most applies (check one):
This … (such as patient advisory groups or patients or family
members on QI teams)
e. … A patient experience survey is used regularly (at
least quarterly) to monitor practice performance … or familycaregiver surveys: Off
Participation on a governing board: Off
Participation in an advisory
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/overview-slides.html
June 01, 2017 - Improve safety culture through improved teamwork and communication. … One center noted a 10 percentage-point increase in patient safety culture survey, attributed to the use … Teams were able to surface and track problems such as missing items in kits and problems with reaching patients … Model success relies on skills of unit managers leading huddles; skill building is critical. … Awareness of patient safety grows with increased outpatient surgeries .
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state3.html
January 01, 2024 - Building knowledge and skills of patients and families through resources and tools such as patient portals … Burden of diagnostic errors can be determined in many ways, including malpractice claims, physician surveys … . 51-54 A study on malpractice affecting hospitalized patients showed that patients with diagnosis-related … management and frontline staff on filed safety reports. 136 In an observational study, Chopra, et al … System-related aspects of diagnosis (e.g., human factors, safety culture). 243
3.9.2.
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www.ahrq.gov/sites/default/files/2024-01/muller-report.pdf
January 01, 2024 - We then performed
surveys on patients who were attending cardiac rehabilitation programs at
several hospitals … An initial survey of patient satisfaction
with the process was performed early in the implementation … Cardiac Rehabilitation data: Results from the patient surveys were
consistently positive. … Clinic Survey: A survey of the clinics was done 2 months after full
implementation There was a 39% … culture.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiic.html
June 01, 2010 - : Consumer and caregiver
Mode of Data Collection: In-person, structure interview; respondents follow … CAHPS® surveys for children and adults are included as measures of client experience. … Respondent: N/A
Mode of Data Collection: N/A
Total Items/indicators: 16 survey preparation … Respondent: N/A
Mode of Data Collection: N/A
Total Items/indicators: 23 survey preparation … Tool or Measure Set: Importance/Satisfaction (IS) Map®
Data Source: Consumer Survey
Respondent:
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www.ahrq.gov/hai/cusp/cauti-interim/cauti-interim5.html
July 01, 2013 - culture in participating hospitals. … of all hospitalized patients are admitted through the ED. … Furthermore, data collection related to the assessment of safety culture is ongoing. … analyses will also assess unit teamwork and communication within units utilizing the AHRQ Hospital Survey … on Patient Safety Culture (HSOPS) and the Team Checkup Tool.