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81. SOPS Community Pharmacy Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/sops/surveys/pharmacy/index.html
    July 01, 2024 - SOPS Community Pharmacy Survey AHRQ sponsored the development of the Surveys on Patient Safety … Culture® (SOPS®) Community Pharmacy Survey in response to requests for a survey in this setting. … Community Pharmacy Survey Survey Form Community Pharmacy Survey—English ( Word , 95 KB; PDF , 369 KB … Survey Guidance Community Pharmacy Survey on Patient Safety: User's Guide ( PDF, 683 KB ). … We want to know about your organization’s experiences using SOPS surveys and/or tools to:  Maximize response

82. SOPS Ambulatory Surgery Center Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/sops/surveys/asc/index.html
    July 01, 2024 - SOPS Ambulatory Surgery Center Survey AHRQ developed the Surveys on Patient Safety Culture® … Ambulatory Surgery Center Survey Form Ambulatory Surgery Center Survey—English ( Word , 513 KB; PDF … Survey Items and Composite Measures Ambulatory Surgery Center Survey Items and Composite Measures—English … Survey Guidance Ambulatory Surgery Center Survey on Patient Safety: User's Guide (PDF, 735 KB). … We want to know about your organization’s experiences using SOPS surveys and/or tools to:  Maximize response

83. Understanding SOPS® Surveys: A Primer for New Users - Hare (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
    January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Hare The SOPS Databases Ryan Hare, M.P.P. … summarizes survey findings from the 2022 Hospital Survey on Patient Safety Culture 2.0 Database. 400 … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient Safety … Trending Results Respondent Demographics Composite Measure Results Item Results Patient Safety Rating … Ambulatory Surgery Centers (2) Topics [ ] Analyses Linking Composite Measures with Site and/or Respondent

84. SOPS Frequently Asked Questions | Agency for Healthcare Research and Quality
    www.ahrq.gov/sops/about/faq/index.html
    June 01, 2022 - addition, there are supplemental items users may add to assess content in areas not included in the core questionnaire … Spanish-speaking respondents from different countries.  … In addition, the hospital survey includes: One item that asks respondents to provide an overall grade … These characteristics are essential because the survey asks respondents about patient safety and quality … User feedback included: Rewording survey items to improve respondent understanding.

85. Questions and Answers About Improving Response Rates and Representativeness for CAHPS Survey Data | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/webinar-11124/webcast-questions.html
    June 01, 2024 - surveys in general, and new mixed-mode survey dissemination approaches should help. … Do you see a future where survey collection by mail/phone isn’t viable? … In the future, will respondents be able to select their preferred mode? … Administering mixed modes, such as web-mail or web-mail-phone, effectively enables respondents, to a … Survey formatting substantially influences response rates for mail surveys.

86. Development of the CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - Key Steps in the Survey Development Process The development of the original CAHPS Health Plan Survey … to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous

87. CAHPS Dental Plan Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/dental/index.html
    March 01, 2025 - CAHPS Dental Plan Survey The CAHPS Dental Plan Survey is a standardized questionnaire that asks … Get the Dental Plan Survey The following documents are available for this survey: CAHPS Dental Plan Survey … (PDF, 614 KB) Users of this survey may want to consult the following guidance: CAHPS Survey Design … and Administration   Translating surveys and other materials CAHPS survey design and administration … Quality Measures from the Dental Plan Survey The Dental Plan Survey produces the following measures of

88. Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2021 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-I-508-rev0921.pdf
    January 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2021 User Database Report Part I SURVEYS … Surveys on Patient Safety CultureTM (SOPS®) Hospital Survey 2.0: 2021 User Database Report. … Statistic Average number of respondents per hospital (range: 26 to 4,686) 511 Average number of surveys … Distribution of 2021 SOPS Hospital 2.0 Database by Staff Position Respondent Characteristics Respondents … Distribution of 2021 SOPS Hospital 2.0 Database by Unit/Work Area Respondent Characteristics Respondents

89. Best Practices for Administering SOPS® Surveys Users (Webcast): Sorra Presentation (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
    January 01, 2024 - Confidential – respondents can be identified by the vendor or survey administrator, but assurances and … cannot be identified Confidential Survey Anonymous Survey • Can track individual respondents to only … return completed paper surveys • Print and assemble survey materials • Publicize and promote the survey … Your Hospital Results Respondent Demographics Composite Measure Results Item Results Patient Safety … Trending Results Respondent Demographics Composite Measure Results Item Results Patient Safety Rating

90. Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2024 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-ptI.pdf
    January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2024 User Database Report Part I SURVEYS … ON PATIENT SAFETY CULTURE® Surveys on Patient Safety Culture® Hospital Survey 2024 Database Report … Surveys on Patient Safety Culture® (SOPS®) Hospital Survey 2.0: 2024 User Database Report. … Respondent Staff Positions From the 2024 SOPS Hospital 2.0 Database Respondent Characteristics Respondents … Data Cleaning Each participating hospital submitted respondent-level survey data.

91. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2025 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-pt1.pdf
    January 01, 2025 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2025 User Database Report Part I e SURVEYS … Surveys on Patient Safety Culture® (SOPS®) Nursing Home Survey: 2025 User Database Report. … Characteristics (Page 1 of 2) Respondent Characteristics Respondents Job Title Number Percent … Characteristics (Page 2 of 2) Respondent Characteristics Respondents Shift Worked Most Often Number … Data Cleaning Each participating nursing home submitted respondent-level survey data.

92. Principles Underlying CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/principles/index.html
    January 01, 2020 - Principles Underlying CAHPS Surveys In 1999, the CAHPS Consortium articulated a set of design … include an explicit reference to the clinician, organization, or facility that is the focus of the survey … CAHPS surveys consist of a core set of questions that are administered to all respondents in a standardized … CAHPS surveys are suitable for comparisons across heterogeneous populations. … CAHPS surveys can be self-administered. 1. Crofton C, Lubalin JS, Darby C.

93. CAHPS End-of-Life Care Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/end-of-life/index.html
    May 01, 2025 - Respondents are informal caregivers of adults who received end-of-life healthcare. … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … The team obtained input about identifying knowledgeable survey respondents and orienting respondents … The 488 field test responses were used to refine the survey administration procedures and the questionnaire

94. Methodology Report #1: Design and Methods of the Medical Expenditure Panel Survey Household Component (pdf file)
    meps.ahrq.gov/data_files/publications/mr1/mr1.pdf
    December 31, 1997 - , and a telephone followup for nonrespondents. ���� ���� ���� ���� ���� ���� ���� ���� ���� ���� … The first of these surveys, called the National Medical Care Expenditure Survey (NMCES), was conducted … Periodic Supplements Supplements scheduled for inclusion in the survey include questionnaires on access … questionnaire in Round 2. … respondent, usually the mother.

95. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
    February 01, 2025 - has been responsible for multiple innovations in the design and administration of patient experience surveys … Development of New Surveys and Supplemental Item Sets There are new surveys and item sets in development … Updates to Existing Survey and Item Sets Proposed changes to existing surveys and item sets include: … Updating the Health Plan Survey and the Clinician & Group Survey. … Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting

96. CAHPS Glossary | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/glossary/index.html
    May 01, 2024 - To review the current family of surveys, go to CAHPS Surveys and Guidance . … responsibility of a specific level of the healthcare system; Obtain a global evaluation (rating); Define respondent … Users of CAHPS surveys include sponsors as well as other organizations that may use survey results for … domains or functions not included in the core questionnaire, to obtain greater detail on a specific … domain or function, or to examine other characteristics of respondents.

97. Recent Insights into CAHPS Survey Modes and Response Rates (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
    January 01, 2020 - methods and data collection. … As I said, you're going to hear today from survey methods researchers who have worked on CAHPS efforts … And by a web survey I mean an electronic version of the survey that's online so a respondent either … We sent a mail questionnaire, reminders, second questionnaire. … and how long was the survey questionnaire?

98. Best Practices for Web-based SOPS Surveys - Intro Slides (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-bestpractices-web-sopssurveys-intro.pdf
    June 02, 2025 - Best Practices for Web-based SOPS Surveys - Intro Slides Best Practices for Web-based SOPS Surveys … and Quality (AHRQ) Theresa Famolaro, MPS, MS, MBA Senior Study Director, User Network for the AHRQ Surveys … Safety Culture (SOPS) Westat 4 Agenda • Overview of AHRQ’s perspective on the importance of survey … methods • Best practices for designing and administering web-based SOPS surveys • Provide examples … and useful tips • Q&A 5 Best Practices for Web-based SOPS Surveys - Intro Need Help?

99. Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: User Database Report. | PSNet
    psnet.ahrq.gov/issue/surveys-patient-safety-culture-sops-hospital-survey-20-user-database-report
    December 18, 2024 - Book/Report Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: User Database … Surveys On Patient Safety Culture (Sops) Hospital Survey 2.0: User Database Report. … The AHRQ Surveys on Patient Safety Culture™ (SOPS ® ) Hospital Survey is a validated survey that has … Surveys On Patient Safety Culture (Sops) Hospital Survey 2.0: User Database Report. … May 22, 2024 Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey

100. CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
     April 12, 2024 - CAHPS Database Manager Westat AHRQ CAHPS Database Overview • Databases are for selected CAHPS surveys … research 26 AHRQ CAHPS Database Overview • Participation is voluntary, free and open to all users of surveys … Respondent Characteristics 87% were the mother of the child 42% were between the ages of 35- … in submitting data complete four easy steps: Step 1 Register Step 2 Sign DUA Step 3 Upload Questionnaire … 2023 Child HCAHPS Database Results 2023 CAHPS Child Hospital Database Child and Respondent Characteristics