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www.ahrq.gov/sops/events/webinars/unc-improvement-stories/index.html
February 01, 2024 - event reporting system in UNC's outpatient Radiation Oncology Department led to improvement on the Surveys … on Patient Safety Culture™ (SOPS™) Medical Office survey. … Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality (AHRQ)
AHRQ’s Surveys … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, resources, and databases, and provides
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www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
March 01, 2017 - Development of the CAHPS Cancer Care Survey
The CAHPS ® Cancer Care Survey was developed and … The survey developers also contributed supplemental funds to the first field test. … CHCF funded a second field test of a revised survey.
Stakeholder input. … Based on the input from stakeholders, the survey development team crafted multiple survey questions, … Group Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/06-pfe-planning-evaluation.pdf
August 01, 2021 - � Conduct staff/provider surveys that you can add questions to? … � Have staff who can collect survey information? … & Group
Survey https://www.ahrq.gov/cahps/
surveys-guidance/item-sets/literacy/
index.html2
https:/ … Surveys can be an important tool in your evaluation plan. … When planning surveys, ensure that you consider the following:
� Will you conduct the survey before
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
June 01, 2025 - The second question asks respondents to comment on their providers and providers’ staff. … The sixth question asks respondents what they would change about their interactions with providers and … Also, the question about what respondents would change about their interactions with their providers … For example, the first question is designed to prompt respondents to state the most important things … Survey Placement: The sixth question referring to what respondents would change about interactions with
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www.ahrq.gov/sites/default/files/2024-04/etchegaray-report.pdf
January 01, 2024 - – Patient Safety Climate in Healthcare Organizations (PSCHO), Safety
Attitudes Questionnaire (SAQ), … • Goal of safety culture surveys: It appears that researchers/practitioners want one
survey tool to … the survey … o Survey length: Originally the survey was 45 items, and they examined R2 to
identify a subset of items … • Survey environment: We need to consider the environment in which people are
completing surveys:
o
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meps.ahrq.gov/data_files/publications/mr9/mr9.shtml
May 01, 2000 - MEPS comprises four component surveys. … The first of these surveys, the National Medical Care Expenditure Survey (NMCES), was conducted in 1977 … In addition, inpatient hospital stays often produce bills that survey respondents are likely to overlook … Also, the MPC sample is generated from responses to the HC and only providers for whom the respondent … In contrast to the other questionnaires, the home health questionnaire was structured to collect summary
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs027465-desai-final-report-2023.pdf
January 01, 2023 - Families received a $25 gift card after they completed a survey. … The surveys also asked respondents
how much time it took to find the information they needed in Cloud … If a participant completed multiple surveys during the study
period, we used their final survey responses … If a
participant completed multiple surveys during the study period, we used their final survey
responses … questionnaire,34 the University of Washington Caregiver Stress Scale,35
and a 2-item health-related
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psnet.ahrq.gov/node/841202/psn-pdf
December 18, 2024 - Updated Results for the AHRQ Surveys on Patient Safety
Culture Workplace Safety Supplemental Item Set … Results For The Ahrq Surveys On Patient Safety Culture (Sops)
Workplace Safety Supplemental Item Set … -
supplemental-item-set
The AHRQ Surveys on Patient Safety Culture™ (SOPS®) Hospital Survey on Patient … Safety Supplemental Item Set for Hospitals was designed for use in conjunction with
the AHRQ Hospital Survey … https://psnet.ahrq.gov/issue/updated-results-ahrq-surveys-patient-safety-culture-workplace-safety-supplemental-item-set
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psnet.ahrq.gov/node/47675/psn-pdf
November 28, 2023 - SOPS Surveys.
November 28, 2023
Agency for Healthcare Research and Quality. … https://psnet.ahrq.gov/issue/sops-surveys
Surveys are established mechanisms for organizational assessment … ®) and a range of
content related to the successful use of the surveys. … covered include organizational characteristics
required for successful web-based distribution of the survey … /issue/surveys-patient-safety-culture
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-pt-narratives-support-px-strategy-bakdash.pdf
June 02, 2025 - CAHPS program has advanced the science of measuring and
improving patient experience:
–Validated surveys … there are many ways to gather experience
information from patients:
Quantitative Methods
• CAHPS surveys … , proprietary surveys, “home grown” surveys
Qualitative Methods
• Patient narratives, complaints, focus … 10
Gain for Adding
Narrative Items
11
CAHPS
Narrative Item Sets
• Clinician & Group
Survey … (CG-CAHPS)
Items for Ambulatory
Care
• Child Hospital
Survey (Child
HCAHPS) Items for
In-patient
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psnet.ahrq.gov/node/866936/psn-pdf
October 30, 2024 - Improving Hospital Handoffs Using AHRQ's Surveys on
Patient Safety Culture Hospital Survey. … Improving Hospital Handoffs Using AHRQ's Surveys on
Patient Safety Culture Hospital Survey. … This session highlighted
the use of Surveys on Patient Safety Culture ™ (SOPS®) Hospital Survey to inform … https://psnet.ahrq.gov/issue/improving-hospital-handoffs-using-ahrqs-surveys-patient-safety-culture-hospital-survey … https://psnet.ahrq.gov/issue/improving-hospital-handoffs-using-ahrqs-surveys-patient-safety-culture-hospital-survey
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/ross-s-et-al-2005
January 01, 2005 - A written qualitative survey was distributed to physicians and office managers to assess e-prescribing … Context or other IT in place
"The survey results indicated that the e-prescribers...had used the... … made it easier for the office staff to complete new prescriptions (69% of respondents) and to complete … refill requests (82% of respondents)." … rate: 49 of 398 (12%) surveys were returned by e-prescribers and 61 of 601 (10%) surveys were returned
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digital.ahrq.gov/sites/default/files/docs/citation/r21hs023875-kazemi-final-report-2018.pdf
January 01, 2018 - Both the in-person and
app groups completed baseline surveys in person and 6-week surveys electronically … electronically) or an app group (SONA 2; completing the baseline survey in
person and the 6-week survey … In Stage 2 (AIM 2), baseline surveys were web-based and administered either in person (both
mandated … Feedback
contains personalized normative feedback based on user input from the baseline
surveys. … All participants have finished the baseline survey
and 69 (85.2%) of them completed the six-week survey
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psnet.ahrq.gov/node/860399/psn-pdf
January 24, 2024 - Best Practices for Administering SOPS Surveys. … https://psnet.ahrq.gov/issue/best-practices-administering-sops-surveys
Patient safety culture survey … The webinar detailed
best practices for using the Surveys on Patient Safety Culture® (SOPS®). … Speakers discussed the SOPS
Surveys and Databases, getting started on administering the surveys, and … https://psnet.ahrq.gov/issue/best-practices-administering-sops-surveys
https://psnet.ahrq.gov/issue/surveys-patient-safety-culture-sops-hospital-survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-edgeman-levitan.pdf
October 01, 2023 - Experience Measurement & Improvement webcast-EDGEMAN-LEVITAN
Responding to Current Needs
and
Using the Surveys … • Inpatient Mental Health Survey Technical Expert Panel, August 2023
► Content: Which providers, services … ► Timing & Reference Period: When should the survey be completed? … ► Testing of new instrument: What populations and which survey administration modes? … Health Outcomes
Business Outcomes
New CAHPS Surveys
Potential Testing Activities
Using CAHPS Surveys
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www.ahrq.gov/cahps/surveys-guidance/maternal-health/index.html
March 01, 2025 - Under Development
CAHPS Inpatient Maternal Health Care Survey
To better understand patient … Development of the CAHPS Inpatient Maternal Health Care Survey will follow the standard CAHPS survey … items to retain in the final survey. … The team anticipates that the CAHPS Maternal Health Care Survey will be released in 2027. … , contact CAHPS1@westat.com with the subject line “Maternal Health Survey.”
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digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015397-bates-final-report-2008.pdf
January 01, 2008 - Our project began with a baseline survey of office practices throughout Massachusetts in 2005
and a … Because the surveys included
nearly identical questionnaires and data collection methodologies, we have … Results
Aim 1: Practice Adoption of Electronic Health Records
Results of the baseline survey of office … Practice managers, to
whom this survey was addressed, reported that 18% of respondent practices had … Using the survey mentioned
above, 1140 respondents with data on the presence of EHR had available BRM
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psnet.ahrq.gov/node/73254/psn-pdf
June 02, 2021 - New AHRQ Surveys on Patient Safety Culture Diagnostic
Safety Supplemental Items for Medical Offices. … https://psnet.ahrq.gov/issue/new-ahrq-surveys-patient-safety-culture-diagnostic-safety-supplemental-items … This webinar introduced the
Diagnostic Safety Supplemental Item Set for the AHRQ Surveys on Patient … Safety Culture™ (SOPS®)
Medical Office Survey focusing on diagnostic safety and presenters shared results … https://www.ahrq.gov/sops/events/webinars/dxsafety.html
https://www.ahrq.gov/sops/surveys/medical-office
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digital.ahrq.gov/sites/default/files/docs/citation/uc1hs015236-jose-final-report-2008.pdf
January 01, 2008 - For the baseline surveys, paper surveys were distributed to
staff by hand. … Safety survey sample size & response rate
Data Set Target Sample # Respondents Response Rate
T0 Staff … responses with > 80% of questions left blank or campus missing or invalid
• Outside target population: respondent … We designed a 24-item baseline questionnaire and a 37-item follow up questionnaire. … The
baseline survey consisted of three parts: 1) questions about the participant’s job title, location
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
December 01, 2022 - Supplemental items related to health literacy are available for three CAHPS surveys:
Health Literacy … Items for the Clinician & Group Survey 3.0 2
Health Literacy Items for the Health Plan Survey 5.0 … Health Literacy Items for the Hospital Survey (Adult version)
The primary goal of these supplemental … members of the CAHPS team from the RAND Corporation to create the Health Literacy Item Sets for CAHPS surveys … The Health Literacy Item Set for the Clinician & Group Survey (CG-CAHPS) 3.0 includes some questions