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461. Directions for Future Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-4.html
     June 01, 2023 - First, it is essential to move away from previous practices of asking respondents if they experienced … A second approach would look beyond respondents’ own views about fairness, by looking for patterns in … identifying the agencies (government or nonprofit) Americans would most trust to field population-based surveys … consistent attention to patients’ diagnostic experiences Identifying trusted sponsors for population-based surveys … unpublished data suggest that about half of the perceived diagnostic shortfalls reported on population-based surveys

462. Race and Ethnicity Data Improvement Toolkit
     hcup-us.ahrq.gov/datainnovations/raceethnicitytoolkit/data_improve_edu.jsp
     October 01, 2014 - Investigators from California used training and educational resources such as FAQs, staff scripts, and questionnaires … Investigators from New Mexico and California developed surveys of hospital staff and patients to evaluate … (Developed by the California grantee) Surveys of Staff to Design Training Pre-Intervention Survey … (Developed by the New Mexico grantee) Collecting R/E/L Data from Patients Surveys of Patients … (Developed by the California grantee) Patient Demographics Questionnaire–Staff Administered ( PDF

463. Survey on Patient Safety (facility version) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
     April 02, 2025 - Survey on Patient Safety (facility version) 1 Survey on Patient Safety Instructions This survey … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … reports or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY.

464. Survey on Patient Safety (facility version) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     April 02, 2025 - Survey on Patient Safety (facility version) Survey on Patient Safety Instructions This survey asks for … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … reports or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY. 1 5

465. The Rationale for Case Mix and Mode Adjustments - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-case-mix-mode-adjustments-webcast-bakdash.pdf
     April 02, 2025 - with Clinicians Getting Information Shared Decision Making Self Management Support 7 CAHPS Surveys … Plans • Health Plans • Dental Plans • Home and Community- Based Services 8 Uses for CAHPS Surveys … Agency for Healthcare Research and Quality (AHRQ) Measuring Patient Experience: CAHPS® Program CAHPS Surveys … Measuring patient experience of care in different settings Uses for CAHPS Surveys

466. Improving Patient Experience in Large Organizations webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-ginsberg.pdf
     November 01, 2006 - • Surveys measure patient experience, not patient satisfaction … • Surveys measure patient experience of care in different settings. … 10 What We Learned 20 Years Ago Evaluating the use of a modified CAHPS® survey to support improvements … cultural changes, regular measurement and performance feedback, and experience of interpreting and using survey … Evaluating the Use of a Modified CAHPS Survey to Support Improvements in Patient-Centered Care: Lessons

467. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/40341/psn-pdf
     November 30, 2016 - Hospital Survey on Patient Safety Culture: 2011 User Comparative Database Report. … report contains detailed comparative data for various hospital characteristics (type and size) and respondent … Overall perception of safety culture improved compared with prior reports, and respondents specifically … However, persistent concerns were voiced about the safety of handoffs, and most respondents did not … https://psnet.ahrq.gov/issue/surveys-patient-safety-culture https://psnet.ahrq.gov/primer/culture-safety

468. SOPS Ambulatory Surgery Center Webcast - GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
     January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - GINSBERG AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Accepted Exists at multiple levels: System Organization Department Unit 13 What are the SOPS Surveys … • Surveys of providers and staff about the extent to which their organizational culture supports patient … Medical Office 2009 Community Pharmacy 2012 Ambulatory Surgery Center 2015 11 How are SOPS surveys

469. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_intro.pdf
     March 17, 2015 - and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician … answer: What does it take to achieve scores above the 80th percentile on all CAHPS Health Plan Survey … 8 www.cahps.ahrq.gov Accessing Event Materials 9 www.cahps.ahrq.gov CAHPS Health Plan Survey … To Ask a Question Accessing Presentations Accessing Event Materials CAHPS Health Plan Survey CAHPS

470. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - The item set can be added to the CAHPS Child Hospital Survey . … Questions in the Narrative Item Set for the Child Hospital Survey The Child Hospital Narrative Item … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … Brief History The CAHPS team began work on a new Narrative Item Set for the CAHPS Child Hospital Survey

471. Spanish Community Pharmacy Survey on Patient Safety Culture Items and Dimensions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/composite-measures-spanish.pdf
     January 01, 2015 - NOTE: This document (pages D1 to D4) is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY … RESPONDENTS. … survey items. … The two bilingual survey translators independently translated the survey. … The staff positions held by the respondents included a medical assistant, a Registered Nurse (RN), a

472. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/1_dale_shaller_intro.pdf
     October 22, 2014 - and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician … programs • Medical homes and medical boards • Quality improvement 10 www.cahps.ahrq.gov CG-CAHPS Survey … information • Provider communication • Interactions with office staff • Rating of provider • Survey … Question Accessing Presentations Accessing Event Materials Rising Importance of CG-CAHPS CG-CAHPS Survey

473. Evaluating the Effectiveness of a Health Information Technology Self-Management Program for Chronic Disease - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/citation/r21hs021005-sorondo-final-report-2015.pdf
     January 01, 2015 - A total of 120 questionnaires were triaged. … More than 80% of the wellness questionnaires required provider follow- ­‐up outside scheduled office … (PROMIS) scales and patient experience with the primary care practice using Clinician & Group Survey … of Adult Primary Care 1.0 (CG-­‐CAHPS) survey; 3. … Available from: https://www.cahps.ahrq.gov/surveys- ­‐guidance/cg/index.html.

474. Patient Experience, Patient Safety, and Provider Well-Being: Associations and Paths (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2023-virtual-research-meeting-summary-patient-experience.pdf
     January 01, 2023 - from the CAHPS Hospital Survey (HCAHPS). … Moreover, respondents reported that experiencing both problems and mistakes increased the likelihood … Finally, respondents reported that communication issues contribute somewhat to the origins of diagnostic … Among 7,568 respondents included in this study, 34% identified as Black and 55% were female. … event (i.e., repeat test, drug-drug interaction, or emergency department visit or hospitalization that respondents

475. Development of the Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
     November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.

476. Involving End-Users in Co-Design of Patient-Centered Clinical Decision Support (pdf file)
     cdsic.ahrq.gov/sites/default/files/2024-09/CDSiC%20Chart%20Book%202024_508.pdf
     January 01, 2024 - Potential Uses During Pre-design, surveys can help developers understand how PC CDS will be used.12 … Surveys can also be used during Design phases to determine which features should be included in PC … CDS and to solicit data on the effectiveness.13,14 Real-World Examples • A survey during Pre-design … Questionnaires & Surveys. Accessed on April, 26, 2023. … Retrieved from: http://codesignkit.org.au/ the-toolbox/questionnaires-surveys/ 13.

477. Lessons From Healthcare Organizations on Improving Patient Experience webcast-Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-ahrq-program.pdf
     November 01, 2006 - • CAHPS surveys are the gold standard for patient experience measurement … • Surveys measure patient experience of care in different settings. … . 10 What We Learned 20 Years Ago Evaluating the use of a modified CAHPS® survey to support improvements … cultural changes, regular measurement and performance feedback, and experience of interpreting and using survey … Evaluating the Use of a Modified CAHPS Survey to Support Improvements in Patient-Centered Care: Lessons

478. Improving Patient Experience: Data Analysis Methods webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-program-2.pdf
     November 01, 2006 - • CAHPS surveys are the gold standard for patient experience measurement … • Surveys measure patient experience of care in different settings. … . 10 What We Learned 20 Years Ago Evaluating the use of a modified CAHPS® survey to support improvements … cultural changes, regular measurement and performance feedback, and experience of interpreting and using survey … Evaluating the Use of a Modified CAHPS Survey to Support Improvements in Patient-Centered Care: Lessons

479. Integrating patient-reported outcomes and electronic health record data to improve clinical decision support for depression treatment - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/citation/r21hs021769-anderson-final-report-2016.pdf
     January 01, 2016 - METHODS Pilot Study design EffectRx used a prospective cohort design. … Twenty patients were recruited into the pilot study and completed at least one survey (mean=2.85 surveys … , median=2 surveys, range=1-19 surveys). … Half of the respondents indicated their clinician used the information they provided during their surveys … All but one respondent indicated they had completed at least one PHQ-9 during a clinical visit prior

480. CAHPS Surgical Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.pdf
     October 01, 2011 - CAHPS Surgical Care Survey CAHPS® Surgical Care Survey Version: 2.0 Population: Adult Language: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Surgical Care Survey Instructions for Front Cover Instructions for Format of Questionnaire